The document outlines an 11 step workflow for booking appointments online: 1. Doctors schedule availability and time slots on their calendar. 2. Patients search for and select doctors on the Getit.in website. 3. Patients choose a preferred clinic location and time slot. 4. The appointment request is sent to the doctor, and both patient and doctor receive instant notifications by email and SMS.

1. Book An Appointment Work Flow

4. Step: 3 – Choose preferred clinic location

5. Step: 4 – Choose preferred time-slot

6. Step: 5 – Fill-up appointment booking form

7. Step: 6 – Appointment Confirmation Appointment Confirmation; Request sent to doctors

8. Step: 7 – Instant Notification to Patient and Doctor Dear Dr. Kapil, An appointment is requested by Ravi on Tue, 24-Nov-11 at 5:30 PM for Preet Vihar. You can contact patient at 9889899889. Getit.in | Call: 4444 4444 Dear Ravi, Your appointment has been tentatively booked with Dr. Kapil on Tue, 24-Nov-11 at 5:30 PM. You will get a call confirming the appointment. Getit.in | Call: 4444 4444 SMS to Patient SMS to Doctor

10. Step: 8 – Appointment Interface

12. Step: 10 – SMS & Email Alerts to Patient

13. Step: 11 – SMS & Email Alerts to Doctor