Burnout & Leadership - What is burnout and how the leader can help the employee

2022 All Rights Reserved – Debora Miceli
Burnout & Leadership
Non-profit Project – SOS Burnout
Debora Miceli - November/22
Search: Photo - Freepik

Agenda
• My mission
• Burnout Speech's
• What is burnout
• Occupational groups
• Burnout x Engagement
• Job-Person Fit & Burnout
• Human Function Curve - Peter Nixon
• How the manager can help the employee?
• Generalized Resistance Resources (GRRs)
• Salutogênese - Aaron Antonovsky (1923–1994)
• Resilience
• Contact and Thesis Info
Non-profit Project – www.sosburnout.org

19 years in HR
13 as HR BP
12 years as a
Lecturer
2 years as
Social Scientist
(studying PhD
Degree – Social
Science)
Life & Mission
Promote
awakening &
helping people
to be stronger
and suffer less
“Beware of the barrenness of a busy life.”
Socrates
What has moved me to this direction…
• Movie: “Up in the air” – Suicidal after
terminations
• Confidences: depression, alcohol abuse,
families impacts…
• Book: “Search of meaning” – Viktor Frankl
(holocaust survivor)
• My personal view about the complexity of
life – 4 dimensions (body, emotions, mind
and spirit)

‘
Burnout
I Can't Take It Anymore!
I awake up tired!
A best day is when
nothing bad happened
What are the task
list that I need to
get a pay check?
Maybe I am not good enough!
I can’t be around
these people
Never is enough!
I suck, I can’t
take it anymore
I don’t
have life!
What am I
doing here?
I’m working on autopilot!
There is no future for me
I don’t care…
www.sosburnout.org

Burnout
International Classification of Diseases – World Health
Organization
ICD-10 – 2016  Z73.0 – Burnout as “state of vital
exhaustion”
ICD-11 – 2022  QD85 – “Burn-out is a syndrome
conceptualized as resulting from chronic workplace stress that
has not been successfully managed.”
It is characterized by three dimensions:
1) feelings of energy depletion or exhaustion;
2) increased mental distance from one’s job, or feelings of
negativism or cynicism related to one's job; and
3) reduced professional efficacy.
“Burn-out refers specifically to phenomena in the
occupational context and should not be applied to
describe experiences in other areas of life.”
Depression
Anxiety
Stress

Who
Health Care
Human Services
Social Activism
New studies: Tech Industries and Customer Care
Passion for solving problems
Passion for social justice
Manage process with ups and downs
Search: Maslach (1977-2022)

Burnout
(Job-Person Fit)
Workload
Control
Reward
Fairness
Values
Community
Overload/workload x level of resources (time,
people, budget, etc)
Autonomy, decision power, openness to
innovation, topics out of your responsibility
Salary + benefits and perks, but specially social
rewards, appreciation and validation
Company practices, emotional safety
environment, no harassment/discrimination
Meaning (why I am doing this), purpose and
society contributions
Relationships 360º: colleagues, clients and
others. Toxic or health environment.
The burnout happens when
there is a mismatching
between job needs and
resources (professional and
personal) – Debora Miceli

Burnout X Engagement
Lack of energy
Lack of
involvement
Feeling of
incapacity
High level of
energy
Deep
involvement
Sense of
accomplishment
Overextended
Disengaged
Ineffective
Burnout-ed
employee (-3)
Engaged
Employee (+3)
It is inconsistent to talk
about engagement when
people are losing
resources dramatically –
Debora Miceli

Human Function Curve - Peter Nixon

Human Function Curve - Peter Nixon
Search: LibreTexts – Social Science (2022) – Disponível em:
<https://socialsci.libretexts.org/Bookshelves/Communication/Book%3A_Human_Relations_(Dias)/03%3A_Manage_Your_Stress/3.02%3A_Types_of_Stress#:~:text=The%20Human%20Function%20
Curve%2C%20originally,such%20as%20being%20at%20work.?> - Acesso em 01 out 2022.

• First, care about yourself and be strong – you should be the filter
and barrier
• Create your ideal isle, a safety environment to start talk about
what is needed
• Be realistic and make an honest and deep diagnosis of your
culture, specially about the 6 areas of burnout
• Clarify the role and responsibilities about each part involved: you
as leader, HR, employee
• Empower your employee to be able to stand up to reality and
create their own action plans
• Understand your challenges and try to implement actions to
mitigate it
• Be rational about personal needs and problems, promote support
but be careful about the limit and implications
• Special attention during hiring and terminations process
How can the manager help the employee?

Generalized Resistance Resources (GRRs)
People can avoid and combat the
burnout reducing the stressors or
increasing their level of resources
During the thesis interviews, I
have realized that employees
with lowest level of burnout
normally use a personal
resources to increase the
resistance (the importance of the
6-9 period, the time and the life
out of office).
Debora Miceli

Salutogênese - Aaron Antonovsky (1923–1994)
Search: Local Government Association – UK Goverment (2022) - Disponível em: < - Acesso em 01 out 2022
We need to pay special attention, because when you
start to lose resources the process to lose is quicker
than gaining more or new resources.
To recovery the health stage, the intervention should
be aligned with level of degradation, for this reason
some actions can not be effective – it is not effective
to promote health when you are still in a curative
stage.
Debora Miceli

Salutogênese - Aaron Antonovsky (1923–1994)
Search: Local Government Association – UK Goverment (2022) - Disponível em: <https://www.local.gov.uk/case-studies/salutogenesis-introduction - Acesso em 01 out 2022
Non-profit Project – SOS Burnout

Resilience
Search: Global Resilience Report – Disponível em: <https://resiliencei.com/wp-content/uploads/2022/06/The-2022-Global-Resilience-Report-Small.pdf> - Acesso em 24 set 2022

Info
Material Link
Youtube https://www.youtube.com/@deboramiceli
Debora Miceli – Academic Profile http://lattes.cnpq.br/3781835489730754
Debora Miceli – Linkedin https://www.linkedin.com/in/deboramiceli/
Debora Miceli – Slideshare https://pt.slideshare.net/deboramiceli
SOS Burnout Project www.sosburnout.org

‘
Project support by 2 Professors: Argentina + Brasil
>300 scientific papers revised (>240 above H-index 50, and >100 above H-index 100)
Phase 1: Use of Burnout Assessment Tool as a first
questionnaire – July to November’22
Phase 2: in-depth interviews – September’22 to February’23
Conclusion expected to: December’23
Thesis
Fonte: Imagem - Freepik

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