Dan Dodd - Challenges & Value of Deploying S&OP (2.0) (2)
1. Integrated Business Planning Summit
March 29 & 30, 2012 - The Alexander Hotel - Miami, Florida
Dan Dodd, Vice President of Operations and Supply Chain
2. My Background
15+ years in operations
• Princeton engineering
• Systems Engineer at PB Farradyne
• Michigan dual MBA and ME in Manufacturing
• Supply chain strategy across Lucent
• Two operations turn-arounds, including
– implementing S&OP across $6B Cooper Industries
• Operations management at three start-ups
– implemented S&OP at all three
What %
here is ops?
3. Presentation Structure
• The value of S&OP
– And operational excellence
– At Cooper and OIC
• The challenges
– General guidelines
– Personal experiences
Please make this interactive
4. Operational Excellence – Two Keys
5
24 month Demand,
Supply, & Inventory
plans
Management
Business Review
Demand
Review
Supply
Review
Product
Review
Finance IR
Review
Start
(Begin Month)
MRP
• Executive led
• One plan aligned
with financials
Doing the Routine Routinely
Sales & Operations Planning
Modern operational excellence is 75% lean
and 25% S&OP in terms of effort/focus, but
S&OP comes first because it sets the direction
5. How Well Does It Work?
Danaher stock significantly outperforming:
• General Electric
• Berkshire Hathaway
• Dow Jones
• Even Microsoft
Cooper Industries prior to Danaher
attempted acquisition, underperforming to
Dow Jones
Cooper tracking to Danaher since
…significant value creation
Who has heard of
Danaher?
12. Historical Key Industry Dynamics
Cost
Delivery
Quality
Cost is
#1 for
High-
tech,
CPG,
etc
Med
Device
Regulations (FDA)
define the
industry:
• Slow-moving
• Not cutting
edge
13. A Changing Landscape
Operational excellence is coming
• 55% of practices are now
hospital owned (up from 30%
in 2003)
• IP for 75% of devices
expired/ing
• More outpatient and
commodity surgeries….don’t
need the rep in the OR
14. Next Steps In Medical Device
S&OP • X 1
Lean Six-
Sigma
• X 3
• Significant value
Operational
excellence has meant
life or death in other
industries
15. What Is S&OP?
18+ month Demand,
Supply, & Inventory
plans (units & $)
Management
Business Review
Demand
Review
Supply
Review
Product
Review
Finance IR
Review
Start
(Begin Month)
MRP System
• Executive led
• One plan aligned
with financials
Routine and obvious
16. #1 Reason For Lackluster S&OP
More than one plan!...which is relevant to all industries
Executives not
understanding
IBP
18. A Quick Point
Sales
Marketing
Two significantly different demand communities:
– Require different processes and systems
– Sales is about targets and confidence levels
– Marketing is more of a model
– The assumptions are always the key: you can only guarantee the
plans will be wrong
How to
deal with
optimism?
19. Cooper Industries
• Cooper: $6B diversified retail/industrial
• Drove S&OP across all nine divisions
– Developed Cooper S&OP playbook
– Inventory, forecast accuracy, delivery improved
– Interesting differences by industry:
• In the S&OP process
• Importance of high forecast accuracy
• Never added up all nine divisions
20. TranS1
• Spine startup that reached a high of $35M
• Hired after supply chain was established
• Implemented S&OP
– Too much push with lead times ~ 12 weeks
– Sales input too optimistic, and not used
– Developed a good marketing plan (sales rep model)
• Put implants on kanban
• Significant sales downturn was foreseeable and hit hard
– Reacted far too slowly in the plans -> too much inventory
– Implants fared best
21. Orthopaedic Implant Company
• Progress to date:
– Decent input from sales (50% accurate)
– Fully comprehensive monthly Integrated Business
Planning (will we run out of cash?)
– Shared every month with suppliers
• Enabling
– Consignment and kanban across the board
– Raising funding
Operational excellence
22. Thank you!
Dan Dodd
Vice President of Operations and Supply Chain
p: 775-636-8281 x105
e: dan.dodd@orthoimplantcompany.com
Questions?
Doctors are aligning with hospitals
55% of practices are now hospital-owned
Up from 50% in 2008, and 30% in 2003
While 65% of physicians who changed jobs in 2009 moved to a hospital-owned practice
..and hospitals pay for the devices
Well over 100 pedicle screw companies
Commons devices are rolling off patents
The medical device is a relatively new industry, dating to antibiotics
75% of the orthopaedic implant industry consists of devices that are expired or soon to be expired IP (intellectual property)
…and don’t need a sales rep in the OR
Procedures have almost doubled in the past 10, but prices are 60% higher
A generic medical device industry is developing, similar to the pharmaceutical model
…and they care about cost
The big players are starting to feel the heat
…they are hiring and building up lean expertise
…but will they react like Lucent did to Cisco or like Cooper did to Danaher?
The established players will be able to get the rep out of the OR, but can they adopt operational excellence?