1. Do Your Drills to Learn Agility
In the age of Covid-19,change has become the normrather than exception,bothin one’s
personal life aswell asinthe workplace.However,humansstruggle withchange evenmore sowith
rapidshiftsfromthe norm.In the IT world like inthe business,change isnotsolelyaboutthe
technology,butcircumstance thatcause disruption, be itanew software orthe way we do work. To
encourage change andshiftinto somethingnew, we have tohumanizethe process, aswell asgather
supportfromthe workplace culture.Thesesourcesinclude yourformal andinformal leaders,the
influencers,andchampionsof the change. Inthe workplace,these linkagesbetweeninnovation,
leadership,culture,knowledge,andtechnologycandetermine the successof how anorganizationcan
adapt to theirchangingenvironment.
Covid-19has exposedbusinessweaknessinwhattheythought they understoodabouthowthe
workforce is to function,alongwiththe agilityof the organization. Some organizationswere able to
shiftonthe flyandothershad to rushand developpolicyandprocedures andmodificationto
infrastructure tohandle employeesnowworkingremote.Inanumberof findings,the literatures
showedthatworkplace culture hasa significateimpactonanorganization’s agility.Eventhough
innovationisnotovertlyseen,it isimpliedwiththe introductionof change withintheir organization
whichimpacts the workplace culture and organization’sagility.
Human factorplaysa significaterole inacompany’sagility. Gone are the daysof the factory
workerand strictlytopdownleadership.Organizationsare startingtobecome more hybrid andflatten
the hierocracy to take advantage of the organizational knowledgeof the company. Gothelf (2020)
article Storytelling can makeor Break yourleadership,mentionedhumanizationof yourstory. Like
change you have to humanize itforitto be acceptedby staff.How doesone do that?
Personal experience: People want to be able to feel that they are not in this change
alonebut partof the collective. Nothing feels worsethan feeling aloneand more than
ever in this COVID-19 impacted world it is important for organizations to humanize
change.
Humble: It seems strange that humility is part of the process of change or even
innovation.Itis the idea that everyonemakesmistakes. It is important that message
is conveyed to the organization. It is not the mistake but how the team solves it that
is important.
Some of the critical stepstoapplyingchange isengagingthe organizationatall levelsbyhaving,
change agents, controlled risk-takinganddevelopingaculture willingtoadaptto change and willingto
see mistakesasa learningopportunity.Encouragingchange inthe organizationrequiresthe leadersto
take a hardand realisticlookattheirorganizational needsandthis should forcesleaderstolookattheir
managementstyle,whichmightrequirefurtherdevelopment,suchasincludingemotional intelligence.
2. Furthermore,anorganizationthatdoesnotsupportcreativityandself-developmentforstaff will alsobe
challengedtoadaptandbe innovative.The use of change methodologysuchasADKAR(awareness,
desire,knowledge,ability,reinforcement),andprovide “whitespace”forstaff togrow knowledgeand
be innovative.Theseare afewof the support that staff needtoensure thatpeople are readyfor
change.
Thisis part of a seriesof shortarticlesaroundchange,innovation,andorganizational culture.
Reference
Gothelf,J.(2020). StorytellingCanMake or Break youLeadership. HBR.com
Mitchell,C.(2019). Strategiesneeded by publicagency administratorsto successfully apply technological
innovations (OrderNo.27663874). RetrievedfromProQuestDissertations& ThesesGlobal.
(2404072843).