Enabling Government through Open Source
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• How government agencies have an increased opportunity to engage their citizens by adopting open source solutions • How agencies can remove blockers and enable more engaging digital services Leveraging open government platforms to foster better dialog and engage citizens at a far deeper level than is currently possible
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Enabling Government through Open Source
- 1. Enabling Government through Open Source NEXTGEN GOVERNMENT
- 2. DAVID PETERSON Solutions Architect, Team Lead - Acquia Asia Pacific & Japan @davidseth
- 4. THINKING
- 6. ENABLES
- 8. OPEN SOURCE > THINKING THINKING IN AN OPEN WAY ▸ Open Source is technology? ▸ Open thinking ▸ Adapting to change ▸ Freedom
- 9. OPEN SOURCE DOES NOT “JUST” = CODE
- 10. SCIENCE LEGO
- 12. 3D PRINTERS
- 14. BE A CONDUCTOR ▸ Not invented here ▸ Build with reusable components OPEN SOURCE > THINKING
- 15. OPEN SOURCE > THINKING ROADMAP ▸ *You* define the roadmap ▸ Collaboration ▸ No Lock-in
- 17. FEATURE FIGHT
- 18. FEATURE FIGHT ▸ Can it do this? ▸ Does it have spell check? ▸ Does it produce 3 and only 3 types of charts? OPEN SOURCE > REMOVING BLOCKERS
- 19. OPEN SOURCE > REMOVING BLOCKERS WHAT ARE YOUR AIMS? ▸ Forget the epic feature list ▸ Open Source can do what you want ▸ Use time to create *new* things
- 20. OPEN SOURCE > REMOVING BLOCKERS ACHIEVE BUY IN ▸ Agile process ▸ Real accountability ▸ Dashboards
- 21. OPEN SOURCE > REMOVING BLOCKERS ACHIEVE BUY IN ▸ Agile process ▸ Real accountability ▸ Dashboards
- 22. OPEN SOURCE > REMOVING BLOCKERS ACHIEVE BUY IN ▸ Agile process ▸ Real accountability ▸ Dashboards
- 23. “Failure isn’t what prevents us from success… It’s what leads us there.” The Art of Work
- 24. OPEN SOURCE > REMOVING BLOCKERS FEAR OF FAILURE ▸ Prototype > Measure > Pass/Fail > Iterate
- 31. IT DOESN'T EXIST If your data isn't openly available
- 32. CONTENT AS AN API
- 33. CONTENT AS AN API ▸ Unstructured data in ▸ Structured data out OPEN SOURCE > ENABLES > API
- 36. DATA AS AN API
- 37. DATA AS AN API ▸ Clean data ▸ data.gov.au OPEN SOURCE > ENABLES > API
- 38. CLEAN DATA ▸ OpenRefine OPEN SOURCE > ENABLES > API
- 45. DATA.GOV(S) AROUND THE WORLD ▸ Canada - 244,953 ▸ USA - 194,824 ▸ UK - 27,544 ▸ Australia - 7,100 ▸ NZ - 3,826 OPEN SOURCE > ENABLES > API
- 46. GOVERNMENT AS AN API
- 47. COPE CREATE ONCE PUBLISH EVERYWHERE
- 48. OMNICHANNEL ▸ Mobile ▸ Call Centre ▸ Digital Signage OPEN SOURCE > ENABLES
- 49. SINGLE SOURCE OF TRUTH
- 50. SHARED UNDERSTANDING ▸ Reusable vocabularies ▸ schema.org OPEN SOURCE > ENABLES
- 51. OPEN SOURCE > ENABLES > FUTURE
- 57. THANK YOU DAVID PETERSON @davidseth
Editor's Notes
- Open Source is not the lead actor, it is but a stage. Even though I am talking about tech, talking about Open Source. What I am really talking about is the infrastructure that you use to deliver your services.
- Thinking Remove Blockers Enables
- We may think of Open Source as something to do just with technology, but it is more than that. Open Source is about Open Thinking, new ways of thinking, keeping up with change. freedom Don’t do things the same way and expect to keep up.
- Open Source is about opening up the prototypes, ideas, sweat and tears to the public. All of these are good on there own of course, but are amplified by the masses. Ideas built off of ideas are even better. We may think of Open Source as something to do just with technology, but it is more than that. Open Source is about Open Thinking, new ways of thinking, keeping up with change. freedom Don’t do things the same way and expect to keep up.
- Austrian physics PhD student developed high tech tensometer would cost $50,000 but was developed for about $1,000 and the instructions are online. From Paper: Science presents not only intellectual but also financial challenges. [ 1,2 ] Laboratory equipment in particular is expensive and usually requires large investments—a serious problem in current research with limited fi nancial resources. Building open source and customized hard- and software is a relatively new trend which enables the development of scientific tools that often meet particular specifications better and at lower cost than commercially available equipment. [ 3,4 ] Many such projects require specialized tools, such as 3D printers, laser cutters, and mills, that may not be readily available to everyone—toy bricks however, are. LEGO, and the Technic series in particular, is a highly versatile, interlocking construction kit. It combines vast design possibilities with easy and intuitive handling, which makes it the perfect platform for rapid prototyping and educational purposes. Brick-built constructions are used as sample holders, [ 5 ] as low-cost replacement for optical tables and components, [ 6–8 ] in medical applications [ 9 ] and as rapid-prototyping equipment. [ 10 ] With the introduction of the Mindstorms series, LEGO extended the system with a programmable brick (LEGO Mindstorms NXT 2.0) that has active sensing and motion capabilities.
- RepRap
- http://eclecti.cc/tag/reprap 3d printed body parts
- Think of yourself as a conductor. You are assembling new experiences out of existing instruments. Innovation doesn't come with re-creating what’s already there. Re-use Government can build something out of a set of reusable components, which have a proven track record of security and scalability, and they can do so on their own timeline. They can leverage the work of the larger open source community for best practices, configurations, and contributed code.
- Roadmap, often get asked about roadmap in both gov and commercial world. Essentially with OS, *you* are the roadmap. What features do *you* want? You can have them. What is critical to your security needs? You can enact them. This opens up the notion of collaboration amongst your professional peers. Of course you can drive this roadmap all by yourself. You can wear that and perhaps it is the best solution, but do you have everyone on the team that you want? Do you have the budget to give you this dream team? Probably not. This collaboration is *baked* into *Drupal* and agencies using *govCMS* are already achieving this. One agency builds MVP, another adds functionality, so on I was just speaking with a friend who works with a proprietary platform. The issue he brought up though was one of the "chosen few". Done well this platform is capable of many things. This "family secret" recipe is what gives a competitive edge to that vendor. We don't want to share this as we will lose our edge.
- Feature fight Lack of buy in Fear of Failure
- The battle is over, OS has reached parity with proprietary long ago. photo: https://www.flickr.com/photos/crashmaster/2623011420/
- “don’t come to me with a feature request, come to me with a question”
- Real accountability > people in the room can make their own decision. Should not have to leave to “ask permission” Page Views are very 2015. Positive Outcomes are so 2016. But how do you measure these? Take off the page view glasses, inform stakeholders, put dashboards in your office, in your execs office. [show dashboards] splunk, loggly, elastic search,
- Talk about Uni case study, 15 years on proprietary platform. Dead end. 3 years ago began an agile approach with Drupal. 2 years of problems but continuous feedback, load feedback. *Control* roadmap they could make sustainable changes. Fail “slower”. 3 iterations 180 odd sites live now. 400+ eventually
- http://beta.ato.gov.au/Tests/
- Enables your services
- Data and Content on their own are important, but of limited use in creating truly connected systems. The magic glue that brings this together is the API (Application Programming Interface). Platforms with read write APIs are critical. You want to have great UIs for your teams to put in content and equally you want to have great APIs so you can break out of silos.
- http://wereaditlikethis.blogspot.com.au/2012/09/the-bunyip-of-berkeleys-creek-what-am-i.html
- Everything is an api http://Import.io
- http://www.business.gov.au/grants-and-assistance/grant-finder/Pages/Search.aspx?collection=business-gov-au&profile=grant&search_type=grant&query=loans
- http://openrefine.org/ http://kb.refinepro.com/2012/03/difference-between-record-and-row.html
- Citizen engagement is getting more complex and 400 page PDF documents are no longer relevant. Citizens are wanting more. We want to know why something is the way it is. We want to filter it to see the relevant bits for me. I don't care about the 400 pages when in fact 2 "pages" are what I want.
- I think this falls into the category of Information by Obfuscation that has been and continues to be so popular. Thank goodness it is on its death bed.
- 478,247
- We have talked about the importance of the API We have covered Content as an API We have covered Data as an API Maybe you can see where I am going with this? Gov as an API/ So, what the heck does that mean? For non technical people it may seem a mystery or yet another buzz word, but fundamentally, this is what will power innovation. Refer to wording from: https://www.govcms.gov.au/about/news/govcms-announces-implementation-omni-channel-and-government-api & http://www.digitalgov.gov/2016/02/22/the-content-corner-government-as-api/
- Omnichannel is also about reusable content, and a create once, publish everywhere (COPE) approach to content management. Large government organizations often maintain hundreds of websites, and the ability to automatically syndicate or curate content across sites is a huge efficiency
- Omnichannel is essentially the act of interacting with your consumers wherever they are — delivering content to any device, through any channel, at any time. Channels could include laptop, tablet, mobile, in-person, or call centre, where users can interact with you through websites, email, social media, and more. Most recently, this strategy is becoming not only appealing, but imperative for government agencies, as citizens become more demanding of these types of citizen experiences.
- One of our primary missions in the public sector is to provide that single (consistent) source of truth, and with our continued efforts with structured content, APIs and content models I feel we are closer and closer to achieving that goal. (from http://www.digitalgov.gov/2016/02/22/the-content-corner-government-as-api/)
- community of practise around content standards. Common Data publishing? Sounds like the back to the Future - RSS
- Microsoft HoloLens
- AR for education
- To do better science We need more data, we need more better data. - Chief Scientist US Gov