How a small dental group made the world better for their patients - and their practice !

1. The Story…

2. Their expertise and dedication to patient care were extraordinary.
However, their approach to new opportunities was extremely different.
Especially after the end of the day…
Because they were married - but that’s another story !

3. “I know what you like, so I’ll start with the SCIENCE.
The Antioxidant Scanner was invented at the University of Utah in 2001.
It measures 18 different carotenoid antioxidants with a 30 second scan of
the hand using Raman Spectroscopy. It provides a score, like 31,000, that
indicates how much antioxidant protection a person has.”
“Says who ? How do you know that thing works? Where are the studies?”
“Instead of watching the news tonight, go to this website”:
– http://farsighted.com/ScannerScience

4. “The peer reviewed, published studies demonstrate
• The value and nature of Raman Spectroscopy
• The validity of the Phamanex Antioxidant Scanner
Plus, there are tens of thousands of articles on PubMed.gov about the
importance of antioxidants in terms of protection against cancer, heart
disease, macular degeneration, Alzheimers, & periodontal disease.”
“Okay… Assuming that the science is valid and the scanner actually measures
what they say it does, how is this going to fit in with the Imaginary Dental
Group?
How do we use it in the office?”

5. The System
Receptionist
Gives Letter #1
Patient
Reads Letter
Is Interested
Patient may order product
shipped directly from company
….
Guaranteed to increase score
.
1
2
Pays $20 Cash
3
30” Scan
by Assistant
Scan Assistant
4

6. “Ok, so it fits in with office flow – 6 minutes for the assistant several times
a day works out. No bumps. Especially since the doctor doesn’t do anything.
Now, $20 for each scan. Cash? I wonder if patients might object to that. How
many scans do you think we would do each day?”
“Probably 4-6 based on what other offices have done. Also, our patients will
appreciate that we’re helping them prevent problems.
This is where our country and healthcare are heading – prevention, not ‘drill
and fill’ – and we can be one of the leaders! We can help motivate people to
make life changes by having a numerical score, just like weight, blood pressure,
cholesterol, A1C, and PSA – people understand numbers.
We dentists can use the numerical score, to help them begin making
changes in diet, exercise, and nutrition – and then monitor their progress a
few months later, just like a regular lab test.”

8. “And what’s more, when they come back in 3 months for another scan, we
will ask them to ‘Bring A Friend’ and we’ll scan them for free.
And… the friend will get an introduction to us and our practice!
Also, when the patients get scanned, they get a scan card which is perfect
for a ‘show and tell’ with their friends, family, and co-workers.
This is a terrific tool for identifying our practice as proactive and cutting edge.
If you add up $20 per scan at, say 4 a day, that’s $20,000 for the year,
and…
if we recommend the guaranteed supplements, it’s much, much more!”

9. “You mean we HAVE to sell supplements? Is that part of the deal? That’s not
very professional. Plus, why would we want to fill up our storage cabinets with
bottles of stuff?”
“When I talked to Dr. Edmiston about that, he said that when he used the
scanner in his Sacramento ophthalmology office, he felt funny about ‘pushing’
pills on his patients, so he didn’t do that. He just let them go to Walmart, or
whatever…
However, when they came back for their 3 month re-scan, and their score
didn’t go up, Dr. Edmiston began recommending the guaranteed products and
things changed dramatically.
And, we never have to stock anything – ever!
Plus, there’s a remarkable commission from these products.”

10. “Download spreadsheet with notes*: http://farsighted.com/Income ”
Projected Annual Income
$0
$2,000
$4,000
$6,000
$8,000
$10,000
$12,000
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36
$40,746 (2015)
TOTAL = $236,217
$116,755 (2017)
$76,717 (2016)

11. “Actually, I’m interested in this scanner. How much does it cost?”
“We don’t have to buy it. We soft lease it with a $100 monthly purchase of scan
credits (1 scan needs 1 credit) and $20 loss/damage waiver.
Now, we do have to QUALIFY for the lease with a $7600 purchase of products
and $400 for the mini Ipad.
So, when you look back at the spreadsheet, we’ve got our startup cost + our
operating expenses taken care of in just a number of months – the rest is gravy
for us & our partners!”

12. “One last thing…
Our office team needs to be behind this – how are we going to get them on
board with this technology – and the supplements?”
“There will be a special meeting for them where we introduce the system and
scan each one of them – who will personally scan the next person! They will
each get their own score. This is a piece of cake to learn.
“Plus, they’ll love that they are helping patients even more – and making extra
income while doing it. We’re charging $20 for the scan and we get $8 when a
patient begins a guaranteed product. I feel that our office team should be
getting more than half of that – thousands of extra dollars each year! Plus, the
larger income is from the commission of the supplements – by far!”

13. “Okay, let me get this straight.
The scanner improves our patient care by incentivizing patients to change
their lifestyle, diet, and nutrition.
The scanner brings us new patients and makes us a lot of money.
The scanner establishes us as a visionary, leading edge dental practice.”
“And, also, it allows us to hold open houses, fundraisers for charity, and take to
health fairs and the talks we give for our colleagues and the community.
Imagine the great publicity we will get!”
“Done! The science is real. The benefits are extraordinary for our dental
practice. What do we do next?”
“Thought you’d never ask…”

14. At the partners’ meeting the next night, the two dentists
presented the program to their colleagues.
It was enthusiastically accepted.
Dr. Hart and Dr. Stern celebrated with a wonderful dinner that evening.

15. the rest of the story…

16. Antioxidant Scanner Ordered
Dr Hart called The Foundation of a Healthy America and spoke with its
Executive Director, Dave Edmiston, M.D., who helped her obtain the scanner.
It took 15 minutes online to place the order for the scanner and
fax the scanner lease to the company.
They reviewed the program again. The next step was to select a
team member to be the SCAN DIRECTOR.

17. Scan Director Appointed
1. Supervises the Scan Operations and duties of the Reception
Team and Scan Assistants
2. Submits daily/weekly report to Doctor about #scans,
#patients beginning product, and patient satisfaction
3. Submits monthly report to doctor plus Bonus Money
amounts for Team Members
4. Communicates on a regular basis with Dr. Edmiston

18. Scan Operators Trained
1. Performs scans (6-8’ encounter time per patient)
2. Informs patients of ways to improve their scores
3. Assists them in completing order form  receptionist
4. Updates daily activity log
Trained with DVD by Scan Director

19. Reception Team Trained
1. Gives each patient Letter #1 from the doctor about the scanner
2. Collects $20 for each patient desiring scan
3. Enters ordering information for each patient desiring product
4. Gives all patients having scan Letter #2 with their numerical score
5. Schedules 3 month re-scan appointment for all scanned patients
6. Submits patient order form online

20. Training
Operations
Regular Communications
Support !

21. Scan Operations Began on February 1 !
Collected $80 from patients wanting scan
Scanned 4 patients
Filled out order request from 1 patient
Congratulated patient on their decisions
Entered ordering info on computer
Scheduled re-scan in 3 months for patient who ordered

22. Monthly Report Given to Doctors – February 2018
84 Patients Scanned
21 Patients Began Guaranteed Products
$ 80 Average Cost of the Guaranteed Products
* * *
Scan Fees
$ 1,680
Products Ordered
$ 1,680
Team Bonus
$ 1,050

23. Team Bonus Awards – February 2018
Receptionist (Lori)
$ 250 for 50 current patients desiring scan
Scan Assistant (Tina)
$ 100 for 10 patients beginning product
Scan Assistant (Kathy)
$ 110 for 11 patients beginning product
Team Members (Jodi, Carmen)
$ 100 each for 10 new patients referred for scan
Team Member (Lisa)
$ 140 for 14 new patients referred for scan
Scan Director (Cindi)
$ 250 for 50 current patients desiring scan
Total Bonus Awards = $1,050

24. How Much in Bonus Awards ????
When Dr. Hart & Dr. Stern presented the recommended bonus amounts
to the other partners, they were met with great surprise at the generosity…
Their response was, “Don’t forget the projections – the bonuses will
make our Team feel even better about our preventive dentistry initiative!”
“Our income will come from the sale of guaranteed products by ourselves and
the practices in our state. As the Lead Practice of our state, we should easily
make more than $150,000 –in Year One !”

25. “Also, by giving our Team Members a financial incentive to refer people
for scans, we end up adding new patients to our practice.”
“Everybody wins! – The Patients, The Practice, The Team, The Community!”

26. “And we doctors don’t do anything except remark on the patient’s
score & congratulate them for taking positive action about prevention.”
“While getting the word out to the community about our cutting edge,
preventive dentistry initiative!”

27. Monthly Report Given to Doctors – March 2018
* * * FEB MAR TOTAL
Income from Scans $1,680 $1,680 $3,360
Income from Products $210 $852 $1,062
TOTAL INCOME $1,890 $2,532 $4,422
“The Team Members are excited about helping patients still
another way –the extra income is wonderful.”
“Operations are smooth and fast. I know you doctors aren’t
doing much, but we still love you!
“We’re ready to talk to people about this!”

28. Monthly Report Given to Doctors – March 2018
FEB MAR TOTAL
# of Scans 84 84 168
- On Products 21 38 38
Average Product Cost $80 $80 $80
Team Bonus $1,050 $1,050 $2,100

29. Publicity & the Other Dental Practices
After the partners agreed that things indeed were going well,
Dr Hart and Dr. Edmiston decided on a plan of action:
1. Press Release to the local and area media (Dr. Edmiston)
2. New Page on Practice Website about the scanner
3. Facebook Business Page & Yelp Business Page (Dr. Edmiston)
4. Contact all Dentists within 50 miles of practice and ask them to
come view the scanner (Dr. Edmiston)
5. Contact all Dentists in STATE about the scanner and provide
phone number & email of practice for questions (Dr. Edmiston)

30. Publicity
1,041 likes
1,762 visits
Online article and interview with Scan Director & Doctor
1/4 page article on the Scanner & the Practice

31. After the Lead Practice in each state was selected, the training and marketing
process was repeated for each one – and they all became very successful.
And, after 2 months of successful operations, Dr Edmiston and The Foundation
of a Healthy America contacted every general dental practice in the state.
And all of them became very successful. And their network grew & grew…
Other Dental Practices…

32. Annual Report to Doctors - 2018
2018 Activity TOTAL
Our Practice : Income from Scans $20,160
Our Practice : Income from Products $20,585
Our Network $125,877
Our TOTAL INCOME $166,662
“We also got 45 new patients, had five articles published,
two radio interviews, a TV story, and everyone knows about us!”
“The Team is wonderfully happy – what a great year!”

33. This story was created by the
The Foundation of a Healthy America
To create your own success story, contact:
Dave Edmiston, M.D.
916.765.9261
dave@FarSighted.com