The answer is a good one! Only the receptionist and the medical assistant do a little extra. The Receptionist provides the patient Letter #1 after registration. It talks about the value of antioxidants, the scanner, and the weight management program. If the patient wants a scan, he pays $20, gets scanned, and is given Letter #2 by the Assistant telling about the benefits of diet and office recommended supplements. The patient may decide to begin approved supplements which is done online by the Receptionist. Should the patient want more information about the Weight Management program, his name, phone #, and best time to call is emailed to FFHA. He is then contacted by Dr Edmiston who explains the program and enrolls him if he so desires. The patient enjoy continuing support through phone calls, webinars, emails, nutritional counseling, and 24/7 access to FFHA. Now what does the doctor do? Well, the doctor does just what he or she has been trained to do – and now without much of a worry about the medical practice.
The Story of the Region 7 Lead Practicee
Their expertise and dedication to patient care were extraordinary.
However, their approach to new opportunities was extremely different.
Especially after the end of the day…
Because they were married - but that’s another story !
“I know what you like, so I’ll start with the SCIENCE.
The Antioxidant Scanner was invented at the University of Utah in 2001.
It measures 18 different carotenoid antioxidants with a 30 second scan of
the hand using Raman Spectroscopy. It provides a score, like 31,000, that
indicates how much antioxidant protection a person has.”
“Says who ? How do you know that thing works? Where are the studies?”
“Instead of watching the news tonight, go to this website”:
“The peer reviewed, published studies demonstrate
• The value and nature of Raman Spectroscopy
• The validity of the Phamanex Antioxidant Scanner
Plus, there are tens of thousands of articles on PubMed.gov about the
importance of antioxidants in terms of protection against cancer, heart
disease, macular degeneration, Alzheimers, & periodontal disease.”
“Okay… Assuming that the science is valid and the scanner actually measures
what they say it does, how is this going to fit in with the Imaginary Dental
How do we use it in the office?”
Gives Letter #1
Patient may order product
shipped directly from company
Guaranteed to increase score
Pays $20 Cash
“Ok, so it fits in with office flow – 6 minutes for the assistant several times
a day works out. No bumps. Especially since the doctor doesn’t do anything.
Now, $20 for each scan. Cash? I wonder if patients might object to that. How
many scans do you think we would do each day?”
“Probably 4-6 based on what other offices have done. Also, our patients will
appreciate that we’re helping them prevent problems.
This is where our country and healthcare are heading – prevention, not ‘drill
and fill’ – and we can be one of the leaders! We can help motivate people to
make life changes by having a numerical score, just like weight, blood pressure,
cholesterol, A1C, and PSA – people understand numbers.
We dentists can use the numerical score, to help them begin making
changes in diet, exercise, and nutrition – and then monitor their progress a
few months later, just like a regular lab test.”
“And what’s more, when they come back in 3 months for another scan, we
will ask them to ‘Bring A Friend’ and we’ll scan them for free.
And… the friend will get an introduction to us and our practice!
Also, when the patients get scanned, they get a scan card which is perfect
for a ‘show and tell’ with their friends, family, and co-workers.
This is a terrific tool for identifying our practice as proactive and cutting edge.
If you add up $20 per scan at, say 4 a day, that’s $20,000 for the year,
if we recommend the guaranteed supplements, it’s much, much more!”
“You mean we HAVE to sell supplements? Is that part of the deal? That’s not
very professional. Plus, why would we want to fill up our storage cabinets with
bottles of stuff?”
“When I talked to Dr. Edmiston about that, he said that when he used the
scanner in his Sacramento ophthalmology office, he felt funny about ‘pushing’
pills on his patients, so he didn’t do that. He just let them go to Walmart, or
However, when they came back for their 3 month re-scan, and their score
didn’t go up, Dr. Edmiston began recommending the guaranteed products and
things changed dramatically.
And, we never have to stock anything – ever!
Plus, there’s a remarkable commission from these products.”
“Actually, I’m interested in this scanner. How much does it cost?”
“We don’t have to buy it. We lease it for $209 per month – but the good news
is that we will probably never need to make a lease payment. If we enroll 6
patients a month, it’s free! Most practices never pay a dime...
Now, we do have to qualify for the lease with a purchase of $4945 purchase of
products and $500 for the mini Ipad with software.
The product purchase amount is broken down into $4400 for four thousand
scan cards (should last 3+ years) and $545 in product for ‘show and tell’ in
the scan room.”
So, when you look back at the spreadsheet, we’ve got our startup cost + our
operating expenses taken care of in less than 3 months – the rest is gravy for us
& our partners!”
“One last thing…
Our office team needs to be behind this – how are we going to get them on
board with this technology – and the supplements?”
“There will be a special slideshow customized for them and our office. It will go
over the scientific proof and include the action steps for them – there’s only a
few. This is a piece of cake to learn, about five minutes.”
“Plus, they’ll love that they are helping patients even more – and making extra
income while doing it. We’re charging $20 for the scan and we get $10 when a
patient begins a guaranteed product. I feel that our office team should be
getting more than half of that – thousands of extra dollars each year! Plus, the
larger income is from the commission of the supplements – by far!”
“And…this is very important! When we present it to them as a group, we will
actually have the scanner. It won’t be a bunch of words and pictures – they can
get their own score – a true ‘show and tell’.”
“Okay, let me get this straight.
The scanner improves our patient care by incentivizing patients to change
their lifestyle, diet, and nutrition.
The scanner brings us new patients and makes us a lot of money.
The scanner establishes us as a visionary, leading edge dental practice.”
“And, also, it allows us to hold open houses, fundraisers for charity, and take to
health fairs and the talks we give for our colleagues and the community.
Imagine the great publicity we will get!”
“Done! The science is real. The benefits are extraordinary for our dental
practice. What do we do next?”
“Thought you’d never ask…”
At the partners’ meeting the next night, the two dentists
presented the program to their colleagues.
It was enthusiastically accepted.
Dr. Hart and Dr. Stern celebrated with a wonderful dinner that evening.
Antioxidant Scanner Ordered
Dr Hart called The Foundation of a Healthy America and spoke with its
Executive Director, Dave Edmiston, M.D., who helped her obtain the scanner.
It took 10 minutes online to place the order for the scanner and
fax the scanner lease to the company.
They reviewed the program again. The next step was to select a
team member to be the SCAN DIRECTOR.
Scan Director Appointed
1. Supervises the Scan Operations and duties of the Reception
Team and Scan Assistants
2. Submits daily/weekly report to Doctor about #scans,
#patients beginning product, and patient satisfaction
3. Submits monthly report to doctor plus Bonus Money
amounts for Team Members
4. Communicates on a regular basis with Dr. Edmiston
Scan Operators Trained
1. Performs scans (6’ encounter time per patient)
2. Informs patients of ways to improve their scores
3. Updates daily activity log
Trained with DVD by Scan Director
Reception Team Trained
1. Gives each patient Letter #1 from the doctor about the scanner
2. Collects $20 for each patient desiring scan
3. Enters ordering information for each patient desiring product
4. Gives all patients having scan Letter #2 with their numerical score
5. Schedules 3 month re-scan appointment for all scanned patients
Scan Operations Began on January 1 !
Collected $80 from patients wanting scan
Scanned 4 patients
Filled out order request from 1 patient
Congratulated patient on their decisions
Entered ordering info on computer
Scheduled re-scan in 3 months for patient who ordered
Monthly Report Given to Doctors – January 2015
84 Patients Scanned
21 Patients Began Guaranteed Products
$ 80 Average Cost of the Guaranteed Products
* * *
Team Bonus Awards – January 2015
$ 250 for 50 current patients desiring scan
Scan Assistant (Tina)
$ 100 for 10 patients beginning product
Scan Assistant (Kathy)
$ 110 for 11 patients beginning product
Team Members (Jodi, Carmen)
$ 100 each for 10 new patients referred for scan
Team Member (Lisa)
$ 140 for 14 new patients referred for scan
Scan Director (Cindi)
$ 250 for 50 current patients desiring scan
Total Bonus Awards = $1,050
How Much in Bonus Awards @#%!!!! ?
When Dr. Hart & Dr. Stern presented the recommended bonus amounts
to the other partners, they were met with great surprise at the generosity…
Their response was, “Don’t forget the projections – the bonuses will
make our Team feel even better about our preventive dentistry initiative!”
“Our income will come from the sale of guaranteed products by ourselves and
the practices in our region. As the Region 7 Lead Practice, we should easily
make more than $175,000 this year – and it’s going to double & double…”
“Also, by giving our Team Members a financial incentive to refer people
for scans, we end up adding new patients to our practice.”
“Everybody wins! – The Patients, The Practice, The Team, The Community!”
“And we doctors don’t do anything except remark on the patient’s
score & congratulate them for taking positive action about prevention.”
“While getting the word out to the community about our cutting edge,
preventive dentistry initiative!”
Monthly Report Given to Doctors – February 2015
* * * JAN FEB TOTAL
Income from Scans $1,680 $1,680 $3,360
Income from Products $210 $852 $1,062
TOTAL INCOME $1,890 $2,532 $4,422
“The Team Members are excited about helping patients still
another way –the extra income is wonderful.”
“Operations are smooth and fast. I know you doctors aren’t
doing much, but we still love you!
“We’re ready to talk to people about this!”
Monthly Report Given to Doctors – February 2015
JAN FEB TOTAL
# of Scans 84 84 168
- On Products 21 38 38
Average Product Cost $80 $80 $80
Team Bonus $1,050 $1,050 $2,100
Publicity & the Other Dental Practices
After the partners agreed that things indeed were going well,
Dr Hart and Dr. Edmiston decided on a plan of action:
1. Press Release to the local and area media (Dr. Edmiston)
2. New Page on Practice Website about the scanner
3. Facebook Business Page & Yelp Business Page (Dr. Edmiston)
4. Contact all Dentists within 50 miles of the practice and ask
them to come view the scanner (Dr. Edmiston)
5. Contact all Dentists in Region about the scanner and provide
phone number & email of practice for questions (Dr. Edmiston)
Online article and interview with Scan Director & Doctor
1/4 page article on the Scanner & the Practice
The Foundation of a Healthy America contacted dental practices throughout
each state of Region 7 and selected a State Lead Practice:
Other Dental Practices
Perfect Smile Dental (Des Moines) : Iowa Lead Practice
Heartland Dentistry Group (Topeka) : Kansas Lead Practice
ShowMe Dentistry Associates (St. Louis) : Missouri Lead Practice
Dentistry Group of the Plains (Lincoln) : Nebraska Lead Practice
The dentists from each of the practices had contacted The Imaginary Dental
Group and generally asked these questions to the Scan Director and Dentist:
No long explanations, presentations, etc. were required – everything was then
turned over to Dr. Edmiston
Other Dental Practices…
1. How is the antioxidant scanner working in your practice?
2. Do the patients like it? Does the Team like it?
3. Does Dr. Edmiston and The Foundation of a Healthy America
contribute much to the program?
After the Lead Practices in the states were selected, the training and marketing
process was repeated for each one – and a network was built within their state.
Two months of successful operations later, Dr Edmiston and The Foundation of
a Healthy America contacted every dental practice in each of their states.
And all of them became very successful. And their network grew & grew…
Other Dental Practices…
Annual Report to Doctors - 2015
2015 Activity TOTAL
Our Practice : Income from Scans $20,160
Our Practice : Income from Products $20,585
Our Region (4 states) $136,010
OUR TOTAL INCOME $176,755
“We also got 45 new patients, had five articles published,
two radio interviews, a TV story, and everyone knows about us!”
“The Team is wonderfully happy – what a great year!”
This story was created by the
The Foundation of a Healthy America
To live your own success story, contact:
Dave Edmiston, M.D.