The Burning Platform<br />How companies are managing change in a recession<br />(A report from Economist Intelligence Unit...
Before we go into the article…<br />
And now for a bit <br />of history…<br />
“…the reason many change initiatives are unsuccessful is that they fail to establish a sense of urgency.”<br />	 - Harvard...
ImportantFindings of the Research<br />A unique opportunity to push change<br />Some change initiatives are just too impor...
“Given the systemic nature of the crisis, it would be understandable if firms<br />blamed their falling<br />profits on ex...
“Given the systemic nature of the crisis, it would be understandable if firms<br />blamed their falling<br />profits on ex...
“The majority (60%) of firms, however, are continuing with existing change programmes and even launching new ones, and man...
Why change programmes fail<br />
Why change programmes fail<br />Lack of clearly defined or achievable milestones and objectives<br />
Why change programmes fail<br />Lack of clearly defined or achievable milestones and objectives<br />Lack of commitment fr...
Why change programmes fail<br />Lack of clearly defined or achievable milestones and objectives<br />Lack of commitment fr...
Why change programmes fail<br />Lack of clearly defined or achievable milestones and objectives<br />Lack of commitment fr...
The<br />Verizon <br />Story<br />
PERSONAL ASSESSMENT<br />/10<br />
PERSONAL ASSESSMENT<br />8<br />/10<br />
Issues for Discussion<br />How does technology help in change management?<br />Do you think change management should focus...
Karen Tay
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Karen Tay

  1. 1. The Burning Platform<br />How companies are managing change in a recession<br />(A report from Economist Intelligence Unit in 2009)<br />
  2. 2. Before we go into the article…<br />
  3. 3. And now for a bit <br />of history…<br />
  4. 4. “…the reason many change initiatives are unsuccessful is that they fail to establish a sense of urgency.”<br /> - Harvard Business School professor John Kotter<br />
  5. 5. ImportantFindings of the Research<br />A unique opportunity to push change<br />Some change initiatives are just too important to put off<br />Why change programmes fail<br />
  6. 6. “Given the systemic nature of the crisis, it would be understandable if firms<br />blamed their falling<br />profits on external factors. ”<br />
  7. 7. “Given the systemic nature of the crisis, it would be understandable if firms<br />blamed their falling<br />profits on external factors. ”<br />HOWEVER<br />
  8. 8. “The majority (60%) of firms, however, are continuing with existing change programmes and even launching new ones, and many existing programmes are being accelerated.”<br />
  9. 9. Why change programmes fail<br />
  10. 10. Why change programmes fail<br />Lack of clearly defined or achievable milestones and objectives<br />
  11. 11. Why change programmes fail<br />Lack of clearly defined or achievable milestones and objectives<br />Lack of commitment from senior managers<br />
  12. 12. Why change programmes fail<br />Lack of clearly defined or achievable milestones and objectives<br />Lack of commitment from senior managers<br />Employee resistance<br />
  13. 13. Why change programmes fail<br />Lack of clearly defined or achievable milestones and objectives<br />Lack of commitment from senior managers<br />Employee resistance<br />Management’s inability to win over employees’ heart and minds<br />
  14. 14. The<br />Verizon <br />Story<br />
  15. 15. PERSONAL ASSESSMENT<br />/10<br />
  16. 16. PERSONAL ASSESSMENT<br />8<br />/10<br />
  17. 17. Issues for Discussion<br />How does technology help in change management?<br />Do you think change management should focus on the short term or long term?<br />

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