This presentation talks about how IoT (Internet of Things) can benefit home appliance manufacturers. Understand how having an IoT strategy can give you insights into your consumers, machines/devices and ultimately drive more business revenues. Contact us at - www.cuelogic.com to schedule a consultation for your IoT strategy or read more about it on our blog - www.cuelogic.com/blog

1. IO
6 W A Y S I O T C A N B E N E F I T H O M E A P P L I A N C E M A N U F A C T U R E R S
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2. I N G O D W E T R U S T . A L L
O T H E R T H I N G S M U S T
B R I N G D A T A
W . E d w a r d s D e m i n g

3. W H Y I O T I S I M P O R T A N T F O R
H O M E A P P L I A N C E S
Imagine all that you see here
Is controlled and automated right
through your smartphones. Your
consumer has the opportunity to
control how, when and why every
appliance in their house should react!

4. H O W C A N I O T
B A S E D
A P P L I A N C E S
C A N B E N E F I T
Y O U R
B U S I N E S S

5. 1 . R E A L T I M E
A N A L Y T I C S
Machines are creating data every
second. They are generating
User Behavior and Operational Data
What if you process and analyse this
data?
Get deep insights into consumer mindset
Optimize machine to user preference,
enhancing CX.
Users can receive real time alerts,
preventing mis-use.
High performing devices = better CX &
Revenues

6. 2 . A N O M A L Y
D E T E C T I O N A N D
P R E D I C T I V E
M A I N T E N A N C E
Continuous monitoring of the appliance
Collect relevant data to analyse the breaking
point or maintenance point
Use Artificial Intelligence to be aware of
the health of each appliance.
Increase security and prevent external
malicious attacks

7. 3 . C A P A B I L I T Y
O P T I M I Z A T I O N
Can the capability of the device remain the
same throughout its lifecycle?
Of Course Not.
This is made possible with large amount of
user data that acts as a guide and points in
the direction of most "suitable appliance
setting"
This means your appliances don't break down as
often.
It leads to a better customer experience
providing better customer retention.
What does this mean for your business though?
Better Revenues!

8. Source : Netdna -ssl.com

9. 4 . S E L F
H E A L I N G
The usage data gathered is a superpower
on its own.
It can give devices the capacity to heal on
their own!
Detect Anomalies in the system.
Intimate the user about it.
Pre-Define System to take measures if
irregularities are detected.
Businesses can cut down costs related to
customer care, repair, guarantee/warranty
claims, human resources!

10. 5 . C U S T O M E R
E N G A G E M E N T
A N A L Y S I S &
S E L F
L E A R N I N G
Large pool of user data helps to understand
consumer behavior.
This leads to Customer Engagement
Analysis
Empowers you to observe how individuals
interact with your appliances.
Helps to understand whether a particular
feature is successful or not.
Makes R&D more effective

11. 6 . U S E R
P E R S O N A L I S A T I O N
According to multiple researches by Adobe, Cognizant, Accenture user personalisation
is one of the top differentiation for consumers to buy products.
Harnessing IoT data gives comapnies to optimize and personalise user behavior
according to their interaction with the device.
It can provide them recommended settings, one click functions, customized
recommendations and much more.
Hyper local personalisation follows as a result.

12. IO
T
H O W A R E Y O U
Leveraging IoT?

13. L E T ' S G E T I N T O U C H !
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