Running head: INTERVIEW PREPARATION 1. INTERVIEW PREPARATION 2 INTERVIEW PREPARATION 9 Interview Preparation Jennifer Subia Argosy University 12/22/2016 Identify and summarize the purpose of your interview.  How will the information you gather be used? This interview is meant to give the interviewer a chance to apply the formal processes learned in class on how to conduct an interview. It is meant to put the skills of the interviewer to the test on ways of applying the different techniques used in interviewing. The interviewer is supposed to locate a volunteer participant for the procedure and inform him/her that the interview is for role play purposes and not a genuine diagnosis in the hospital. The interviewer should then ask the volunteer some questions about their symptoms they are experiencing; she should then gather related information about these symptoms in the effort of assisting in the diagnosis of the disease the patient is suffering from and in the treatment (Marshal,2013). The interviewer should then go through her personal beliefs and indicate the ways in which they could impact the interviewing process. After identifying the ways in which the interviewers believe could affect the interview, the interviewer should indicate the different ways to limit the effects of his/her beliefs to the interview. Explain how you will structure the interview and your reasoning behind the structuring of the interview. Include a list of topics you plan to cover. To come up with a successful interview, the interview will begin with gathering as much information related to the case as possible. This will help to familiarize the interviewer with all the different angles of the case. Gathering information associated with diseases that have the symptoms of persistent headaches and trouble sleeping will position the interviewer at a better position to bond with the interviewer. An early establishment of a bond between the two parties (interviewer and interviewee) involved will help the interviewee open better to the interviewer. The interviewer will also know the kind of questions to ask to arrive at the crucial information needed for a better chance of diagnosing the disease and help in the treatment. With more knowledge about the symptoms, the interviewer will be in a better position to rule out all the questions and diseases that the interviewee could not have. This will assist to shorten the time taken by the interview (Marshal, 2013). Knowing all the different facets of the case will help the interviewer avoid possible inappropriate questions. She/he will also know all the worst-case scenario question that he/she should not ask the volunteer or mention to avoid scaring the patient. The interviewer will also be in a better place to offer reassuring messages to the patient while he/she knows of the details of the case. Compose the questions you will use to obtain the information (develop a minimum of 15-20 questions). Be sure that you ...

1. Running head: INTERVIEW PREPARATION
1.
INTERVIEW PREPARATION
2
INTERVIEW PREPARATION
9
Interview Preparation
Jennifer Subia
Argosy University
12/22/2016
Identify and summarize the purpose of your interview. How
will the information you gather be used?
This interview is meant to give the interviewer a chance to
apply the formal processes learned in class on how to conduct
an interview. It is meant to put the skills of the interviewer to
the test on ways of applying the different techniques used in
interviewing. The interviewer is supposed to locate a volunteer
participant for the procedure and inform him/her that the
interview is for role play purposes and not a genuine diagnosis
in the hospital. The interviewer should then ask the volunteer
some questions about their symptoms they are experiencing; she
should then gather related information about these symptoms in
the effort of assisting in the diagnosis of the disease the patient
is suffering from and in the treatment (Marshal,2013).
The interviewer should then go through her personal beliefs and
indicate the ways in which they could impact the interviewing
process. After identifying the ways in which the interviewers

2. believe could affect the interview, the interviewer should
indicate the different ways to limit the effects of his/her beliefs
to the interview.
Explain how you will structure the interview and your reasoning
behind the structuring of the interview. Include a list of topics
you plan to cover.
To come up with a successful interview, the interview will
begin with gathering as much information related to the case as
possible. This will help to familiarize the interviewer with all
the different angles of the case. Gathering information
associated with diseases that have the symptoms of persistent
headaches and trouble sleeping will position the interviewer at a
better position to bond with the interviewer. An early
establishment of a bond between the two parties (interviewer
and interviewee) involved will help the interviewee open better
to the interviewer. The interviewer will also know the kind of
questions to ask to arrive at the crucial information needed for a
better chance of diagnosing the disease and help in the
treatment. With more knowledge about the symptoms, the
interviewer will be in a better position to rule out all the
questions and diseases that the interviewee could not have. This
will assist to shorten the time taken by the interview (Marshal,
2013).
Knowing all the different facets of the case will help the
interviewer avoid possible inappropriate questions. She/he will
also know all the worst-case scenario question that he/she
should not ask the volunteer or mention to avoid scaring the
patient. The interviewer will also be in a better place to offer
reassuring messages to the patient while he/she knows of the
details of the case.

3. Compose the questions you will use to obtain the information
(develop a minimum of 15-20 questions). Be sure that you
develop a minimum of 5 open, and 5 closed ended questions.
i) How often are the headaches? This will allow the interviewer
to know how severe the problem is.
ii) When did, the headaches start? Knowing when the symptoms
started will help the interviewer find out whether the symptoms
are related to anything else the victim engaged in at around the
same time.
iii) Was there anything new that the patient was doing when the
symptoms started? To know whether the symptoms were a result
of a new practice by the victim, the interviewer can narrow
down the possible causes (Winkler, 2002).
iv) How severe were the symptoms at the beginning? The
question can help the interviewer know whether the symptoms
are escalating or going down.
v) Did the problem with sleep start at the same time? Knowing
whether the headaches and the trouble sleeping started at the
same time can help in determining whether the symptoms point
to one disease or two diseases.
vi) Have similar symptoms ever happened before? Knowing
whether the symptoms have happened before could help know
whether the problem is a new disease or an old problem.
vii) Did the patient have a head injury before the symptoms
started? A head injury could explain the symptoms. If the victim
had been involved in an accident before, the symptoms could
indicate a possible head injury and help reduce the time taken to
diagnose the problem.
viii) Is there a history of dementia in the victim's family? Dime
has similar symptoms as the victim are experiencing, a history
of dementia in his family could point to a possible case of it
help the doctor focus more on ruling it out in the diagnosis.
ix) Is the trouble in sleeping accompanied by feeling tired
during the day? A combination of these two symptoms could
mean Insomnia.
x) Is the victim experiencing pain in the joints? This could

4. indicate a case of lupus which is very dangerous and quick
diagnosis is paramount to dealing with the problem.
xi) Are symptoms accompanied by shortness of breath,
nosebleeds and anxiety? A yes here would indicate high blood
pressure.
xii) Is the victim experiencing moist skin, muscles cramps, pale
skin and sweating? This could indicate a case of heat
exhaustion.
xiii) Is the patient experiencing painful swelling glands? A yes
in this question would mean a possible Mumps case.
xiv) Is the patient experiencing confusion and numbness? A
combination of these symptoms could mean a possible Stroke
case.
xv) Was the patient exposed to the sun for a prolonged period
before the symptoms started? Exposure to the sun could lead to
similar symptoms and the answer to this question will be crucial
for the doctor to determine the next step.
To ensure that the victim is not going through depression the
interviewer will ask whether the victim has gone through any
unforeseen problems before the symptoms. The interviewer
should ask if the victim has had sleep apnea before as it could
lead to the symptoms, he is going through. Diabetes can lead to
the symptoms the victim is going through (Winkler,2002). To
check whether the symptoms are related the interviewer should
ask if the victim has diabetes. A sinus infection can cause
similar symptoms, like the ones the victim is experiencing. The
interviewer should ask whether the victim has a sinuses
problem.
Develop a minimum of 5 examples of paraphrasing, summaries,
or reflections techniques that could be used during your
interview.
Mirroring
In mirroring, the interviewer repeats almost everything the
victim/interviewee has said to try and understand the story from

5. the victim's point of view. In a case where the interviewee
states that his symptoms started after getting hit on the head
while playing in the field; the interviewer could mirror the
conversation and say. "So, you mean that your symptoms started
after an accident in the field?" In another case, the interviewer
could use mirroring after the interviewee states that. "Were it
not for the teacher's insisting on prolonging the P.E, I would not
have had the symptoms." In this case the interwar would state,
is it true that had it not been for the teacher's insistence to
extend the P.E that you would not have had the symptoms.?
Paraphrasing
In a case where the interviewee state that the symptoms started
at after he got to school, the interviewer could paraphrase this
and say, “Do you mean that you got the symptoms at school?”
In another case after the interviewer stating that he got the
headaches before the sleeping problems, the interviewer could
paraphrase this and ask, “Is it true that the sleeping problems
came after the headaches?” Paraphrasing could also be used in
the instance where the interviewee claims that there is no
history of dementia in his family; the interviewer could
paraphrase the same and ask.” Are you saying that there is no
chance that the symptoms are hereditary?” (Marshal, 2013)
Identify the opening techniques you will utilize to build rapport
with the volunteer/client.
Approaching the interviewee at his home or at a park, (some
place that he is comfortable) would help put him in more
cooperative mood and avoid intimidating him such that he will
not open to the questions. Acknowledging a past time when the
interviewer had similar symptoms and how much they troubled
her would be good to make a connection with the interviewer
and help the two relate better. Paraphrasing the interviewee's
answers in a non-formal way would create a relaxed mood to
conduct the interview.
Identify types/examples of questions you want to avoid during

6. the interview.
The interviewer should avoid any personal question especially
at the beginning of the interview. She should avoid any
questions that the interviewee seems not to want to answer. The
interviewer should avoid any questions involving medical
terminology as they might intimidate the interviewee. Avoid
any specific answers about the medical perspective of the
symptoms as, the interviewee is not a medical professional and
any answer the interviewer could get would be misleading as the
interviewee is not a doctor (Winkler,2002).
Identify your beliefs (sympathetic, unsympathetic, or some
mixture of both) and explain how these could affect your
interview. Do you think that your beliefs are influenced by your
age, cultural, gender, sexual orientation, or ethnicity?
Being a student and one who loves sports I may be biased when
it comes to blaming the sport that the victim was involved with
as the origin of the injury. This could negatively affect the
findings of the interview as all the possible sources of the
possible origin of the symptoms should be equally evaluated.
This can, however, be remedied by having someone else who is
not biased evaluate the sport the victim is involved with and
question the other players about the accident that the victim was
involved in to gauge the chances that it was the origin of the
injury (Winkler, 2002).
This whole process is being conducted to try and help the victim
get diagnosed and treated for the disease causing the symptoms.
All the resulted collected from the interview should be collected
and reported without bias to help get a quick diagnosis. The
students should also adhere to the techniques taught in the unit
to gauge the level of their understanding.
Reference
Marshall, L. (2013). A guide to learning independently. Pearson

7. Higher Education AU.
Olschewski, H, Higenbottam, T., Winkler, J.
(2002). Inhaled iloprost for severe pulmonary
hypertension. New England Journal ofMedicine, 347(5), 322-
329.
Davis, M. R., McMahon, M., K. M. (2004). The role of visual
imagery in the enhanced
cognitive interview: guided questioning techniques and
individual differences. Journal
ofInvestigative Psychology and Offender Profiling, 1(1), 33-51.
.
Task
Reflect on your experience of working as part of the group in
Assignment 1 using concepts and theories from Topic 6:
Groups & teams, and relevant academic sources.
Answer the following questions in your reflection:
- What were your main challenges in working in the group and
what were the advantages?
- Which elements of group dynamics affected the group's
performance, and how?
- What did you learn about group work from this experience?
How will you prepare group performance in the future?
Reflection is about application of theory to understand your
own behaviour and/or behaviour of the group. As a result,
reflection enables learning from one's experiences by using
both, theory and personal experience. As you are required to
make references to the relevant OB concepts and theories, make
sure to use four quality academic references in the

8. report.
This assignment should be written in the first person as it is
based on your personal experience.
Rationale
Reflection enables learning from one's experiences by using
both, theory and personal experience. The learning outcomes
of this assessment are:
◦ LO1: be able to identify and explain the contemporary
Organisational Behaviour (OB) theories and concepts about
behaviour of people in organisations as individuals or as
members of collective groups and cultures;
◦ LO2: be able to reflect on your own behaviour and that of
others within organisations based on OB theories and
concepts;
◦ LO4: be able to assess the role of work teams and groups in
an organisation and recommend strategies to manage
performance of teams and groups.
Running head: INTAKE INTERVIEW
1
INTAKE INTERVIEW
4

9. Intake Interview
Jennifer Subia
Argosy University
12/30/2016
Intake Interview
Describe the organization you selected and then discuss the
value and advantages of an intake interview for the
organization. What situation would it be used in?
I have interest in many careers, but I am and highly interested
in the career of being a probation officer for youths. In this
career, I would be required to work together with youth
individuals who have been accused of having committed a
crime. My purpose would be involving in a clear assessment and
evaluation of the complaints filed against such an individual,
and determine whether the interventions that the court
established and decided to utilize in the case were necessary
and appropriate. This career is practiced in the criminal justice
organization, which the government agency with the
responsibility of determining whether individuals are guilty of
having committed crimes and the most appropriate intervention
programs that the individuals should involve in for them to
reform and manage to coexist peacefully with others in the
society (Prospects, 2016). An intake interview for this
organization is significantly important. Being a probation
officer for the youths, I can utilize the intake interview to
understand and individual and the case he or she is associated
with better. I can also recommend the most important
intervention plan that should be established through which
individuals could manage to reform better (Kowalczyk, 2015).
Why would an intake or counseling interview be a good choice
for this organization?
For youths who are accused of having committed a crime,
probation is significantly important. Through it, a determination

10. of whether their case should be forwarded to the court of law or
not is made. Youths are young individuals who sometimes make
mistakes associated with their young age. It is appropriate for
such individuals to be given a second chance. There are also
groups of individuals who are sentenced to provide community
works as they attend certain counseling session for them to
reform and abandon their criminal behaviors. Being the
individual who is tasked with the responsibility of offering this
counseling advance, it is significantly important for me to fully
understand their cases and thus manage to formulate the most
appropriate strategies through which these individuals can
reform and improve significantly. It is difficult for a person to
handle an individual without significant information concerning
them. Lack of information could make it extremely difficult for
me as the probation officer to fully carry out my role
effectively. This is the role of ensuring that all the individuals
in probation achieve the purpose that made probation
recommended for them (Find Schools, 2016). As in the case of
all offenders, the most important aspect that the criminal justice
system wishes to achieve with them is to help them reform and
thus they would not involve in any other crime after they are
released to the society. Probation is an important intervention
plan that the system utilizes to help those individuals reform.
Overseeing it, I have the responsibility of ensuring that all the
individuals in it attain their purpose of reforming. An intake
interview would thus provide me with crucial information that I
would utilize to ensure that these individuals involve in a
significantly appropriate plan that will help the reform
completely. For this organization, therefore, an intake plan is
significantly important ((Kowalczyk, 2015).
What ethical issues may arise in this specific situation and how
could they be addressed?
In this specific situation, many ethical issues can arise, both
being caused by the victims or by the probation officer. An

11. example of an ethical issue is when being the probation officer I
do not use my skills to obtain all the information from the
individuals at the intake interview and thus I lack the necessary
information to formulate the most appropriate way through
which intervention can be established. In the occurrence of such
an issue, the offenders on probation may lack to fully reform
due to the strategies that I would utilize. Another ethical issue
is a case when the offender decides to withhold important
information and thus I would manage to formulate an efficient
reform plan.
References
Find Schools, (2016). Juvenile Probation Counselor Career
Guide: Criminal Justice Degree Schools. Retrieved from
http://www.criminaljusticedegreeschools.com/criminal-justice-
careers/juvenile-probation-counselor/
Prospects, (2016). Probation Officer Job Profile: Prospects.
Retrieved from https://www.prospects.ac.uk/job-
profiles/probation-officer
Kowalczyk, D. (2015). The Counseling Intake Process & Initial
Interview: Study. Retrieved from
http://study.com/academy/lesson/the-counseling-intake-process-
initial-interview.html