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Com Hem
Stockholm, November 4, 2014
Q3 2014
Results
Disclosure Regarding Forward-Looking Statements
This presentation includes forward-looking statements. Forward-looking statements can be identified by the use of forward-
looking terminology, including words such as “believes,” “estimates,” “anticipates,” “expects,” “intends,” “may,” “will”, “could” or
“should” or, in each case, their negative or other variations thereof or comparable terminology. These forward-looking statements
include all matters that are not historical facts. They appear in a number of places throughout this presentation and include
statements regarding, or based upon, our Management’s current intentions, beliefs or expectations concerning, among other
things, our future results of operations, financial condition, liquidity, prospects, growth, strategies, potential acquisitions, or
developments in the industry in which we operate.
Forward-looking statements are based upon assumptions and estimates about future events or circumstances, and are subject to
risks and uncertainties. Although we believe that the expectations reflected in these forward-looking statements are reasonable,
we cannot assure you that these expectations will materialize. Accordingly, our actual results may differ materially from those
expressed or implied thereby.
Unless otherwise specified, forward-looking statements herein speak only as of the date of this presentation. We undertake no
obligation, and do not intend, to publicly update or revise any forward-looking statements, whether as a result of new information,
future events or otherwise. All subsequent written and oral forward-looking statements attributable to us or to persons acting on
our behalf are expressly qualified in their entirety by the cautionary statements referred to above. Readers are cautioned not to
place undue reliance on any forward-looking statements.
Disclaimer
2
Today’s agenda
Third quarter in brief
Increased customer intake – delivering on the plan
Financial performance and refinancing
A strong set of numbers and second step of refinancing
Broadband strategy and way forward
Demand for higher broadband speeds drives revenue growth
Q3
3
Third quarter in brief and
operational development
Anders Nilsson, CEO
4
Strong customer
intake accelerates
growth
Increased customer intake
Delivering on the plan
 Key metrics show good progress
 Increased pace of organic growth
 Strong broadband net additions
 Accelerating DTV growth
 Reduced churn
 Second step of refinancing underway
 Leverage reduced
 Average interest rate significantly lower
5
Good progress on our growth drivers
Broadband subscriber base grew by 17,000 net
additions, highest intake since 2007,
to 594,000 RGUs - all-time high
Digital TV grew for the second quarter by 8,000
to 607,000 RGUs, TiVo penetration reached 22%
Unique consumer subscriber base grew by 15,000,
Churn decreased from 16.4% to 14.8%
Marketing shifts to bundled propositions
over the coming quarters
Increased focus on business segment through
Phonera’s sales activities in Com Hem’s network
First two steps of refinancing completed, lowering leverage
from 6.4x to 3.9x, average interest down from 8.4% to 5.0%
Leverage our network and
speed advantage
Drive DTV penetration with
Superior DTV product
Increased customer
satisfaction
Improve financial
flexibility
6
Capitalize on unique
bundle opportunity
Leverage B2B
opportunity
Total growth
1,104
1,210
Q3 13 Q3 14
Revenue
(SEKm)
Underlying EBITDA
(SEKm)
Operational Free Cash Flow
(SEKm)
Capex (% of revenue)
(SEKm)
569 576
Q3 13 Q3 14
302 318
Q3 13 Q3 14
267 257
Q3 13 Q3 14
Third quarter financial highlights
Continued strong revenue growth
 Accelerated revenue growth
(8.1 % in Q2)
 Increased momentum in organic
growth (2.3% in Q2)
 Underlying EBITDA margin
lower Y-o-Y, but higher Q-o-Q
(47.2% in Q2)
 Capex decreased with 3.6%
due to lower investments in TiVo
boxes
 OFCF increased due to lower
capex and higher underlying
EBITDA contribution
+1.1%
24.2%
+3.7%
+9.6%
7
+5.3%21.3%
Organic growth
51 51
5 6
Q2 14 Q3 14
On Net
Off Net
Unique B2B Subscribers
(000’s)
B2B On Net growth
Supports overall revenue growth and gross profit
 Integration of Phonera’s services
On Net commenced during the quarter
 On Net margin substantially higher than
Off Net margin
 Growth in unique subscribers, driven by
On Net and in ARPU
 Driving revenue and gross profit growth
8
57 57
B2B Revenue
(SEKm)
415
427
ARPU
70 73
Q2 14 Q3 14
822
829 830
838
846
861
Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14
-2
+8
+1
+8 +8 +15
Consumer business
Accelerated customer intake and rapid churn reduction
 Our unique consumer subscriber base
grew by 15,000 to 861,000
 Increased momentum in customer
intake, supported by market leading
broadband and DTV-services
 Churn decreased with 10% (or 1.6 p.p.)
to 14.8% as a result of increased focus
on customer satisfaction
Unique consumer subscribers
(000’)
16.4% 16.3% 16.3% 15.2% 16.4% .14.8%Churn
 Q-o-Q
9
606 603 597 595 599 607
543 551 558 570 577 594
334 330 327 327 326 329
1,483 1,484 1,482 1,492 1,503 1,531
Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14
Digital-TV Broadband Fixed-telephony
Consumer business
Growth of net additions in all product areas
Consumer RGUs per service
(000’)
 Strong growth in total consumer RGUs
by 28,000 compared with 11,000 in Q2
 All-time high in broadband RGUs, an
increase of 17,000 compared with 7,000
in Q2, highest intake since 2007
 DTV increased by 8,000 compared
with 4,000 in Q2
 Fixed telephony grew for the first
quarter since 2011 with 3,000 RGUs
+8
+17
+3
10
 Q-o-Q
-12
+1
-2
+10 +11
+28
356 354 355 359 360 361
Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14
Growth in key consumer metrics
Improved broadband mix and accelerating TiVo sales
Consumer ARPU
(SEK)
TiVo Customers
(000’)
0 6
38
74
103
132
Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14
Broadband speeds
(%)
52% 48% 45% 43% 41%
8%
20% 19% 20% 20% 20%
51%
28% 33% 35% 37% 39% 41%
Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14
1,000-100
Mbit/s
≤ 10 Mbit/s
50-20 Mbit/s
 TiVo customers grew by 29,000 in Q3, a 22%
penetration
 65% of new customers took 100 Mbit/s and
above in Q3
 Continued ARPU increase of SEK 1
11
17%
22% -0.8% -0.7%
+0.3%
+1.2% +0.3% +0.1%
Q3 Financial performance
& Refinancing
Daniel Johansson, Head of Financial Control
12
-1.3%
-0.4%
+0.9% +0.9% +0.9% +1.0%
Revenue and organic revenue growth
Q-o-Q (SEKm)
Including Phonera
(SEKm) Q3 14 Q3 13 Change Q2 14
Consumer revenue 889 847 41 +4.9% 877
Landlord revenue 192 198 (6) -3.1% 196
B2B revenue 73 1 72 n/m 70
Other revenue 57 58 (1) -1.2% 55
Total revenue 1,210 1,104 106 +9.6% 1,198
- Of which Com Hem 1,144 1,104 41 +3.7% 1,133
- Of which Phonera 66 - 66 +6.0% 65
Strong overall revenue growth
Supported by momentum in our consumer and B2B Business
 Consumer revenue increase driven
by broadband RGUs and improved
broadband and DTV tier mix
 Landlord decrease of 3.1% due to
contract renegotiations and migration
of customers to B2B
 B2B increase to SEK 73m of which
Phonera contributed with SEK 66m
 Other revenue stable with further
increase of iTUX revenue, however
lower barter revenue
13
1,198 1,210
1,108 1,104 1,114 1,124
1,133 1,144
Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14
SEKm Q3 14 Q3 13 Change Q2 14
Revenue 1,210 1,104 106 +9.6% 1,198
Production costs (343) (304) (40) (348)
Gross profit* 867 800 67 +8.4% 850
Gross margin 71.6% 72.5% -0.8 p.p. 70.9%
Operating costs* (291) (231) (60) 284
Underlying EBITDA 576 569 7 +1.1% 566
Underlying EBITDA margin 47.6% 51.6% -4.0 p.p. 47.2%
Non-recurring items (7) (33) 26 (142)
Operating currency loss/gain (5) 1 (6) (3)
Write-downs 0 - 0 (4)
Depreciation and amortization (364) (334) (30) (357)
EBIT 200 203 (3) -1.5% 60
EBIT margin 16.5% 18.4% -1.9 p.p 5.0%
Net financial items (190) (308) 117 (983)
Taxes (2) 23 (25) 204
Net result for the period 7 (82) 89 +108.7% (718)
 Overall revenue growth supported
by continued momentum in the
consumer and B2B business
 Slight pressure on gross margin
due to including Phonera
 Decrease in underlying EBITDA
margin due to including Phonera,
and Q3 2013 margin exceptional
high given low level of marketing
and sales activities
 EBIT slightly lower due to higher
amortization on capitalized sales
costs offset by lower non-recurring
items
 Higher net result for the period
thanks to savings in interest
expenses due to refinancing of debt
Lower interest expenses increase net result
Due to refinancing and reduced debt
* Excluding non-recurring items , depreciation and amortization
14
(SEKm) Q3 14 Q3 13 Change Q2 14
Network related 73 75 (2) 75
CPE & sales costs 141 154 (12) 112
IS development 30 29 1 39
Other capex 12 9 4 12
Total capex 257 267 (9) -3.6% 239
18.3%
24.2%
35.7%
19.1% 20.0% 21.3%
Capex and capex as percentage of revenue Q-o-Q
(SEKm)  Network related capex in line with
preceding quarter
 CPE capex decrease due to lower
investment in TiVo boxes inventory
compared with Q3 2013
 Higher success-based capitalized
sales costs due to increased sales
and up-sell activities
 IS development in line with
previous year
 Other capex increase due to
investments done by Phonera
15
Capex down 3.6%
Lower investments in TiVo boxes during the quarter
203
267
398
215 239 257
Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14
Increased cash flow generation
Underlying business growth transforms into increased EFCF
* Redemption premiums of SEK 266m, paid interest on redeemed Senior Notes of SEK 24m and paid PIK interest on redeemed Senior PIK Notes of SEK 164m
 Change in NWC negatively
affected by paid IPO-costs of
SEK 27m
 One-off refinancing
payments includes
redemption premiums and
interest on notes redeemed
 Excluding one-off costs for
refinancing and paid IPO
costs net cash from
operating activities grew with
SEK 80m
 Cash outflow from financing
activities mainly relates to
redemption of 35% Senior
Notes and 100% of Senior
PIK notes
16
SEKm Q3 14 Q3 13 Change
Underlying EBITDA 576 569 7 +1.1%
Non-recurring items and operating currency loss/gain (12) (32)
Change in net working capital (68) (3)
Interest payments on borrowings etc. (12) (98)
One-off refinancing payments* (453) -
Adjustments for non-cash items 3 (1)
Net cash from operating activities 34 435 (401) -92.2%
Gross capital expenditures (257) (267)
Capital expenditures funded by financial leases - 2
Divestment of financial assets 6 0
Net cash used in investing activities (251) (265) 14 +5.2%
New share issue (Over-allotment option) 567 -
Borrowings - 500
Amortization of borrowings (4,047) (146)
Payment of borrowing costs (6) (15)
Other financial activities (28) -
Cash flow from financing activities (3,514) 339 (3,854) n/m
Net Cash generated (used) (3,732) 510 (4,241) n/m
Cash Balance BoP 4,640 658
Cash balance EoP 909 1,168 (259) -22.2%
STEP II - Refinancing
PF September 30, 2014 post NewSSN ***
SEKm
Senior bank debt
Term Loans 3,500
Incremental facility 375
RCF 1,350
Finance leases 45
Total senior bank debt 5,270
Bond instruments
New Senior Secured Notes, @5.25% 2,500
Senior Notes** @ 10.75% 1,713
Senior PIK Notes -
Gross Debt 9,483
Cash Balance EoP (754)
Net Debt 8,729
Pro forma leverage 3.9x
Average interest cost approx. 5.0%
Pre-IPO
SEKm
Senior bank debt
Term Loans incl. Capex facility 6,252
Incremental facility -
RCF -
Finance leases 51
Total senior bank debt 6,303
Bond instruments
Senior Secured Notes @9.25% 3,492
Senior Notes* @10.75% 2,640
Senior PIK Notes* @12.40% 2,791
Gross Debt 15,226
Cash Balance EoP (789)
Net Debt 14,437
Leverage 6.4x
Average interest cost approx. 8.4%
Financial position end of Q3
September 30, 2014
SEKm
Senior bank debt
Term Loans 3,500
Incremental facility -
RCF 450
Finance leases 45
Total senior bank debt 3,995
Bond instruments
Senior Secured Notes @9.25% 3,492
Senior Notes* @10.75% 1,713
Senior PIK Notes -
Gross Debt 9,200
Cash Balance EoP (909)
Net Debt 8,291
Leverage 3.7x
Average interest cost approx. 6.7%
* The exchange rate 9.197 is used to convert EUR debt to SEK debt as of Pre-IPO and June 30, 2014.
** The exchange rate 9.182 is used to convert EUR debt to SEK debt as of September 30, 2014.
*** Pro forma calculations as if 9,25%Senior Secured Notes were redeemed financed by issuance of new notes and drawn credit facilities as well as
all IPO-costs paid as of September 30, 2014
17
Step II of financial transformation underway
Average interest rate expected to continue to fall from current 6.7% to 5.0%
17
Broadband strategy
Jon James, COO
18
Understanding Com Hem’s network advantage
Sweden’s no. 1 superfast network & Europe’s fastest cable network
Maximum speed
33% DSL only
55% LAN
FTTB
12% FTTH
20-60 Mbit/s
100 Mbit/s
1 Gbit/s1 Gbit/s
500 Mbit/s
Competitor infrastructure
in Com Hem footprint
Sweden’s no.1 superfast network
According to Netflix Speed Index,
Com Hem fastest ISP in Sweden
every month from July 2014
Com Hem offers 500 Mbit/s to 1.6m
HHs, Telia fibre reaches 700k HHs
 Com Hem consistently the fastest
broadband in Sweden
 The only superfast network of
scale in Sweden
 Highly affordable upgrade to
1 Gbit/s across the network
 Overbuild of Com Hem’s network
stable at 67%
 LAN upgrades have stalled; cost
per household of 1,200 – 5,000
SEK for CPE, switch upgrades
plus costs for building rewiring.
 G-Fast unlikely to be economic or
viable prior to 2016 if at all
19
Competitors
Taking our unique network advantage to market
Over 200,000 broadband customers now upgraded
The upgrade
200,000 customers on <50
Mbit/s upgraded to 24
Mbit/s (DOCSIS 2.0) or 50
Mbit/s (DOCSIS 3.0)
August
July
September
Customer marketing
Customer letters inviting
DOCSIS 2.0 customers to
upgrade to a DOCSIS 3.0
modem free (plus P&P)
20
Prospect marketing
From 27th August, TV-led
campaign shouting ‘5x’
faster, customer upgrade
plus our new proposition
Before After
899:-
Per month
599:-
429:-
Per month
339:-
Per month
289:-
Per month
Per month
899:-
Per month
699:-
499:-
Per month
399:-
Per month
339:-
Per month
Per month
289:-
Per month
Tier steps carefully designed
and tested in conjoint to drive
better upsell, revenue & mix
Entry level remains highly
price-competitive and now
5x faster than the competition
Price changes in higher tiers
to drive uptake in historical
low volume tiers
Taking our unique network advantage to market
New portfolio strengthens competitive advantage and drives mix
21
Upgrade is delivering ahead of plan
Successfully driving mix, volumes and customer satisfaction
22
 Immediate volume effect in sales
 Mix of new customers taking 100 Mbit/s and
above rose 5% post launch, and growing
 Our average base speed increased from
64 Mbit/s to 84 Mbit/s in 4 months from June
 33% of eligible customers have now
requested a free modem
 An investment in our customer base, driving
major change in our competitive position and
multiple upsides including NPS, churn, price
Executing on our plan
Next step to encourage customers to buy bundles as standard
23
 Campaign launched on 4 Nov highlighting
our strengths in broadband and TV
 Get TiVo, the only TV solution with
Netflix integrated
 And the fastest broadband in Sweden
according to Netflix
 With 6 months free Netflix when you take
100 Mbit/s & Tivo Mellan (or above)
 Minimum ongoing price of SEK 599 in return
for one-off Netflix investment of < one month
ARPU
 Using bundles to encourage customers to
take more, high tier products
Conclusions and way forward
24
 Continued execution of the IPO plan
 Our growth initiatives:
 Leading TV and broadband offerings
 Increased customer satisfaction
 Introduce bundles of leading TV and broadband
products
 B2B gearing up for On-Net growth going forward
 The significantly reduced cost of debt
translates to high cash generation
25
Q&A
Year-End results published on February 10, 2015
25

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Com Hem - Interim Report Q3 2014 - Presentation

  • 1. Com Hem Stockholm, November 4, 2014 Q3 2014 Results
  • 2. Disclosure Regarding Forward-Looking Statements This presentation includes forward-looking statements. Forward-looking statements can be identified by the use of forward- looking terminology, including words such as “believes,” “estimates,” “anticipates,” “expects,” “intends,” “may,” “will”, “could” or “should” or, in each case, their negative or other variations thereof or comparable terminology. These forward-looking statements include all matters that are not historical facts. They appear in a number of places throughout this presentation and include statements regarding, or based upon, our Management’s current intentions, beliefs or expectations concerning, among other things, our future results of operations, financial condition, liquidity, prospects, growth, strategies, potential acquisitions, or developments in the industry in which we operate. Forward-looking statements are based upon assumptions and estimates about future events or circumstances, and are subject to risks and uncertainties. Although we believe that the expectations reflected in these forward-looking statements are reasonable, we cannot assure you that these expectations will materialize. Accordingly, our actual results may differ materially from those expressed or implied thereby. Unless otherwise specified, forward-looking statements herein speak only as of the date of this presentation. We undertake no obligation, and do not intend, to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. All subsequent written and oral forward-looking statements attributable to us or to persons acting on our behalf are expressly qualified in their entirety by the cautionary statements referred to above. Readers are cautioned not to place undue reliance on any forward-looking statements. Disclaimer 2
  • 3. Today’s agenda Third quarter in brief Increased customer intake – delivering on the plan Financial performance and refinancing A strong set of numbers and second step of refinancing Broadband strategy and way forward Demand for higher broadband speeds drives revenue growth Q3 3
  • 4. Third quarter in brief and operational development Anders Nilsson, CEO 4
  • 5. Strong customer intake accelerates growth Increased customer intake Delivering on the plan  Key metrics show good progress  Increased pace of organic growth  Strong broadband net additions  Accelerating DTV growth  Reduced churn  Second step of refinancing underway  Leverage reduced  Average interest rate significantly lower 5
  • 6. Good progress on our growth drivers Broadband subscriber base grew by 17,000 net additions, highest intake since 2007, to 594,000 RGUs - all-time high Digital TV grew for the second quarter by 8,000 to 607,000 RGUs, TiVo penetration reached 22% Unique consumer subscriber base grew by 15,000, Churn decreased from 16.4% to 14.8% Marketing shifts to bundled propositions over the coming quarters Increased focus on business segment through Phonera’s sales activities in Com Hem’s network First two steps of refinancing completed, lowering leverage from 6.4x to 3.9x, average interest down from 8.4% to 5.0% Leverage our network and speed advantage Drive DTV penetration with Superior DTV product Increased customer satisfaction Improve financial flexibility 6 Capitalize on unique bundle opportunity Leverage B2B opportunity
  • 7. Total growth 1,104 1,210 Q3 13 Q3 14 Revenue (SEKm) Underlying EBITDA (SEKm) Operational Free Cash Flow (SEKm) Capex (% of revenue) (SEKm) 569 576 Q3 13 Q3 14 302 318 Q3 13 Q3 14 267 257 Q3 13 Q3 14 Third quarter financial highlights Continued strong revenue growth  Accelerated revenue growth (8.1 % in Q2)  Increased momentum in organic growth (2.3% in Q2)  Underlying EBITDA margin lower Y-o-Y, but higher Q-o-Q (47.2% in Q2)  Capex decreased with 3.6% due to lower investments in TiVo boxes  OFCF increased due to lower capex and higher underlying EBITDA contribution +1.1% 24.2% +3.7% +9.6% 7 +5.3%21.3% Organic growth
  • 8. 51 51 5 6 Q2 14 Q3 14 On Net Off Net Unique B2B Subscribers (000’s) B2B On Net growth Supports overall revenue growth and gross profit  Integration of Phonera’s services On Net commenced during the quarter  On Net margin substantially higher than Off Net margin  Growth in unique subscribers, driven by On Net and in ARPU  Driving revenue and gross profit growth 8 57 57 B2B Revenue (SEKm) 415 427 ARPU 70 73 Q2 14 Q3 14
  • 9. 822 829 830 838 846 861 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 -2 +8 +1 +8 +8 +15 Consumer business Accelerated customer intake and rapid churn reduction  Our unique consumer subscriber base grew by 15,000 to 861,000  Increased momentum in customer intake, supported by market leading broadband and DTV-services  Churn decreased with 10% (or 1.6 p.p.) to 14.8% as a result of increased focus on customer satisfaction Unique consumer subscribers (000’) 16.4% 16.3% 16.3% 15.2% 16.4% .14.8%Churn  Q-o-Q 9
  • 10. 606 603 597 595 599 607 543 551 558 570 577 594 334 330 327 327 326 329 1,483 1,484 1,482 1,492 1,503 1,531 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 Digital-TV Broadband Fixed-telephony Consumer business Growth of net additions in all product areas Consumer RGUs per service (000’)  Strong growth in total consumer RGUs by 28,000 compared with 11,000 in Q2  All-time high in broadband RGUs, an increase of 17,000 compared with 7,000 in Q2, highest intake since 2007  DTV increased by 8,000 compared with 4,000 in Q2  Fixed telephony grew for the first quarter since 2011 with 3,000 RGUs +8 +17 +3 10  Q-o-Q -12 +1 -2 +10 +11 +28
  • 11. 356 354 355 359 360 361 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 Growth in key consumer metrics Improved broadband mix and accelerating TiVo sales Consumer ARPU (SEK) TiVo Customers (000’) 0 6 38 74 103 132 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 Broadband speeds (%) 52% 48% 45% 43% 41% 8% 20% 19% 20% 20% 20% 51% 28% 33% 35% 37% 39% 41% Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 1,000-100 Mbit/s ≤ 10 Mbit/s 50-20 Mbit/s  TiVo customers grew by 29,000 in Q3, a 22% penetration  65% of new customers took 100 Mbit/s and above in Q3  Continued ARPU increase of SEK 1 11 17% 22% -0.8% -0.7% +0.3% +1.2% +0.3% +0.1%
  • 12. Q3 Financial performance & Refinancing Daniel Johansson, Head of Financial Control 12
  • 13. -1.3% -0.4% +0.9% +0.9% +0.9% +1.0% Revenue and organic revenue growth Q-o-Q (SEKm) Including Phonera (SEKm) Q3 14 Q3 13 Change Q2 14 Consumer revenue 889 847 41 +4.9% 877 Landlord revenue 192 198 (6) -3.1% 196 B2B revenue 73 1 72 n/m 70 Other revenue 57 58 (1) -1.2% 55 Total revenue 1,210 1,104 106 +9.6% 1,198 - Of which Com Hem 1,144 1,104 41 +3.7% 1,133 - Of which Phonera 66 - 66 +6.0% 65 Strong overall revenue growth Supported by momentum in our consumer and B2B Business  Consumer revenue increase driven by broadband RGUs and improved broadband and DTV tier mix  Landlord decrease of 3.1% due to contract renegotiations and migration of customers to B2B  B2B increase to SEK 73m of which Phonera contributed with SEK 66m  Other revenue stable with further increase of iTUX revenue, however lower barter revenue 13 1,198 1,210 1,108 1,104 1,114 1,124 1,133 1,144 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14
  • 14. SEKm Q3 14 Q3 13 Change Q2 14 Revenue 1,210 1,104 106 +9.6% 1,198 Production costs (343) (304) (40) (348) Gross profit* 867 800 67 +8.4% 850 Gross margin 71.6% 72.5% -0.8 p.p. 70.9% Operating costs* (291) (231) (60) 284 Underlying EBITDA 576 569 7 +1.1% 566 Underlying EBITDA margin 47.6% 51.6% -4.0 p.p. 47.2% Non-recurring items (7) (33) 26 (142) Operating currency loss/gain (5) 1 (6) (3) Write-downs 0 - 0 (4) Depreciation and amortization (364) (334) (30) (357) EBIT 200 203 (3) -1.5% 60 EBIT margin 16.5% 18.4% -1.9 p.p 5.0% Net financial items (190) (308) 117 (983) Taxes (2) 23 (25) 204 Net result for the period 7 (82) 89 +108.7% (718)  Overall revenue growth supported by continued momentum in the consumer and B2B business  Slight pressure on gross margin due to including Phonera  Decrease in underlying EBITDA margin due to including Phonera, and Q3 2013 margin exceptional high given low level of marketing and sales activities  EBIT slightly lower due to higher amortization on capitalized sales costs offset by lower non-recurring items  Higher net result for the period thanks to savings in interest expenses due to refinancing of debt Lower interest expenses increase net result Due to refinancing and reduced debt * Excluding non-recurring items , depreciation and amortization 14
  • 15. (SEKm) Q3 14 Q3 13 Change Q2 14 Network related 73 75 (2) 75 CPE & sales costs 141 154 (12) 112 IS development 30 29 1 39 Other capex 12 9 4 12 Total capex 257 267 (9) -3.6% 239 18.3% 24.2% 35.7% 19.1% 20.0% 21.3% Capex and capex as percentage of revenue Q-o-Q (SEKm)  Network related capex in line with preceding quarter  CPE capex decrease due to lower investment in TiVo boxes inventory compared with Q3 2013  Higher success-based capitalized sales costs due to increased sales and up-sell activities  IS development in line with previous year  Other capex increase due to investments done by Phonera 15 Capex down 3.6% Lower investments in TiVo boxes during the quarter 203 267 398 215 239 257 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14
  • 16. Increased cash flow generation Underlying business growth transforms into increased EFCF * Redemption premiums of SEK 266m, paid interest on redeemed Senior Notes of SEK 24m and paid PIK interest on redeemed Senior PIK Notes of SEK 164m  Change in NWC negatively affected by paid IPO-costs of SEK 27m  One-off refinancing payments includes redemption premiums and interest on notes redeemed  Excluding one-off costs for refinancing and paid IPO costs net cash from operating activities grew with SEK 80m  Cash outflow from financing activities mainly relates to redemption of 35% Senior Notes and 100% of Senior PIK notes 16 SEKm Q3 14 Q3 13 Change Underlying EBITDA 576 569 7 +1.1% Non-recurring items and operating currency loss/gain (12) (32) Change in net working capital (68) (3) Interest payments on borrowings etc. (12) (98) One-off refinancing payments* (453) - Adjustments for non-cash items 3 (1) Net cash from operating activities 34 435 (401) -92.2% Gross capital expenditures (257) (267) Capital expenditures funded by financial leases - 2 Divestment of financial assets 6 0 Net cash used in investing activities (251) (265) 14 +5.2% New share issue (Over-allotment option) 567 - Borrowings - 500 Amortization of borrowings (4,047) (146) Payment of borrowing costs (6) (15) Other financial activities (28) - Cash flow from financing activities (3,514) 339 (3,854) n/m Net Cash generated (used) (3,732) 510 (4,241) n/m Cash Balance BoP 4,640 658 Cash balance EoP 909 1,168 (259) -22.2%
  • 17. STEP II - Refinancing PF September 30, 2014 post NewSSN *** SEKm Senior bank debt Term Loans 3,500 Incremental facility 375 RCF 1,350 Finance leases 45 Total senior bank debt 5,270 Bond instruments New Senior Secured Notes, @5.25% 2,500 Senior Notes** @ 10.75% 1,713 Senior PIK Notes - Gross Debt 9,483 Cash Balance EoP (754) Net Debt 8,729 Pro forma leverage 3.9x Average interest cost approx. 5.0% Pre-IPO SEKm Senior bank debt Term Loans incl. Capex facility 6,252 Incremental facility - RCF - Finance leases 51 Total senior bank debt 6,303 Bond instruments Senior Secured Notes @9.25% 3,492 Senior Notes* @10.75% 2,640 Senior PIK Notes* @12.40% 2,791 Gross Debt 15,226 Cash Balance EoP (789) Net Debt 14,437 Leverage 6.4x Average interest cost approx. 8.4% Financial position end of Q3 September 30, 2014 SEKm Senior bank debt Term Loans 3,500 Incremental facility - RCF 450 Finance leases 45 Total senior bank debt 3,995 Bond instruments Senior Secured Notes @9.25% 3,492 Senior Notes* @10.75% 1,713 Senior PIK Notes - Gross Debt 9,200 Cash Balance EoP (909) Net Debt 8,291 Leverage 3.7x Average interest cost approx. 6.7% * The exchange rate 9.197 is used to convert EUR debt to SEK debt as of Pre-IPO and June 30, 2014. ** The exchange rate 9.182 is used to convert EUR debt to SEK debt as of September 30, 2014. *** Pro forma calculations as if 9,25%Senior Secured Notes were redeemed financed by issuance of new notes and drawn credit facilities as well as all IPO-costs paid as of September 30, 2014 17 Step II of financial transformation underway Average interest rate expected to continue to fall from current 6.7% to 5.0% 17
  • 19. Understanding Com Hem’s network advantage Sweden’s no. 1 superfast network & Europe’s fastest cable network Maximum speed 33% DSL only 55% LAN FTTB 12% FTTH 20-60 Mbit/s 100 Mbit/s 1 Gbit/s1 Gbit/s 500 Mbit/s Competitor infrastructure in Com Hem footprint Sweden’s no.1 superfast network According to Netflix Speed Index, Com Hem fastest ISP in Sweden every month from July 2014 Com Hem offers 500 Mbit/s to 1.6m HHs, Telia fibre reaches 700k HHs  Com Hem consistently the fastest broadband in Sweden  The only superfast network of scale in Sweden  Highly affordable upgrade to 1 Gbit/s across the network  Overbuild of Com Hem’s network stable at 67%  LAN upgrades have stalled; cost per household of 1,200 – 5,000 SEK for CPE, switch upgrades plus costs for building rewiring.  G-Fast unlikely to be economic or viable prior to 2016 if at all 19 Competitors
  • 20. Taking our unique network advantage to market Over 200,000 broadband customers now upgraded The upgrade 200,000 customers on <50 Mbit/s upgraded to 24 Mbit/s (DOCSIS 2.0) or 50 Mbit/s (DOCSIS 3.0) August July September Customer marketing Customer letters inviting DOCSIS 2.0 customers to upgrade to a DOCSIS 3.0 modem free (plus P&P) 20 Prospect marketing From 27th August, TV-led campaign shouting ‘5x’ faster, customer upgrade plus our new proposition
  • 21. Before After 899:- Per month 599:- 429:- Per month 339:- Per month 289:- Per month Per month 899:- Per month 699:- 499:- Per month 399:- Per month 339:- Per month Per month 289:- Per month Tier steps carefully designed and tested in conjoint to drive better upsell, revenue & mix Entry level remains highly price-competitive and now 5x faster than the competition Price changes in higher tiers to drive uptake in historical low volume tiers Taking our unique network advantage to market New portfolio strengthens competitive advantage and drives mix 21
  • 22. Upgrade is delivering ahead of plan Successfully driving mix, volumes and customer satisfaction 22  Immediate volume effect in sales  Mix of new customers taking 100 Mbit/s and above rose 5% post launch, and growing  Our average base speed increased from 64 Mbit/s to 84 Mbit/s in 4 months from June  33% of eligible customers have now requested a free modem  An investment in our customer base, driving major change in our competitive position and multiple upsides including NPS, churn, price
  • 23. Executing on our plan Next step to encourage customers to buy bundles as standard 23  Campaign launched on 4 Nov highlighting our strengths in broadband and TV  Get TiVo, the only TV solution with Netflix integrated  And the fastest broadband in Sweden according to Netflix  With 6 months free Netflix when you take 100 Mbit/s & Tivo Mellan (or above)  Minimum ongoing price of SEK 599 in return for one-off Netflix investment of < one month ARPU  Using bundles to encourage customers to take more, high tier products
  • 24. Conclusions and way forward 24  Continued execution of the IPO plan  Our growth initiatives:  Leading TV and broadband offerings  Increased customer satisfaction  Introduce bundles of leading TV and broadband products  B2B gearing up for On-Net growth going forward  The significantly reduced cost of debt translates to high cash generation
  • 25. 25 Q&A Year-End results published on February 10, 2015 25