PPP

1. ERICA COLMON
MHA690: HEALTH CARE CAPSTONE
CONFIDENTIALITY TRAINING
JULY 23, 2015

2. INTRODUCTION
As a manager one needs to know and understand the meaning of confidentiality. Confidentiality
helps protect consumers or clients information and saves companies with lawsuits for not
protecting information. According to Fletcher, Gurley, & Cassidy (1996), “It is appropriate that a
firm of professionals should rely heavily on policies and training; those employees of the firm
will ultimately determine the success or failure of any elements of a control system.”

3. POLICIES
Policies: help companies to know the direction they need to stay in and maintain consumers information as well as
training employees what they a stand for. Policies are basic information of rules and regulations that assist
workers with staying safe and how to protect others personal data.
Managers: conduct trainings to makes sure everyone not only understands company policies but know how to treat
consumers’ information in a private manner.

4. TECHNOLOGY
Training sessions need to be real strict about the way employees use the internet or how ever information is
shared. As of today this is the normal way to communicate to other professional across the world and inside of the
company. Having the means to communicate to others can break client’s confidentiality. To prevent this one must
be careful how they talk out in public, treat all information as if it was theirs, correct any mistakes when faxing or
printing to wrong companies. Training on technology helps one to know how to fix actions when they have made
mistakes and how to transfer personal information without breaching confidentiality.
Protection:
As a company uses this new tool to assist with healthcare they must make sure they are using encrypted sites to protect
data and client information.

5. REFERENCE
Fletcher, L. B., Gurley, A. L., & Cassidy, J. (1996). Protecting the confidentiality of
client
data. The National Public Accountant, 41(10), 33. Retrieved from
http://search.proquest.com/docview/232359357?accountid=32521.