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www.sahana.lk




          The Sahana FOSS
     Disaster Management Project
                              .
                             CTO
    Using ICT for Effective Disaster Management Forum
                Asia Forum 2006, Sri Lanka
                    26th - 28th June 2006

                      Chamindra de Silva,
                      Project Lead, Sahana
      Acting Executive Director, Lanka Software Foundation
       chamindra@opensource.lk, chamindra@gmail.com
1
www.sahana.lk




                        Objective
    ●
        Scope:
        –   A Humanitarian-IT Innovation Case Study:
            The Sahana, Free and Open Source Disaster
            Management Project and Initiative
    ●
        A Case Study on:
        –   how IT can be applied to bring significant
            efficiencies in coordination and collaboration of
            relief in disasters
        –   how Free and Open Source Software and
            communities can be applied to create
            partnerships to deliver public IT goods
2
www.sahana.lk




                The Sahana Project
    ●
        What is it?
        –   A Web based portal with
            sub-applications built to
            address the common
            disaster coordination
            and collaboration
            problems in a disaster
        –   between civil society, Gov,
            private sector, volunteers
            and the victims themselves
    ●
        Value
        –   Empower all relief groups with structured info
        –   Improve overall effectiveness / efficiency of relief
3
www.sahana.lk




                    Scope of Use
    ●
        “Large Scale Disasters”
        –   When local incident / emergency management
            infrastructure is also destroyed or relief
            overwhelms existing EM resources
        −   When 100s of NGOs and foreign aid groups
            arrive simultaneously to help the relief effort
        −   When there are multiple 1000s of parallel and
            independent relief tasks to coordinate
        −   Front line responders are not experienced in
            crisis management
        −   First responders are the victims themselves

4
www.sahana.lk




            Some Design Principles
    ●
        “Forged in the fire”
        –   Tsunami, Asian Quake, Mudslide
    ●
        Humanitarian - A focus on the victims
        –   First responders are victims and families
        –   Empower victims as much as possible
    ●
        KISS and Intuitive
        –   Lowest common denominator of collaboration
        –   Sparseness of data during crisis situations
    ●
        Self-organizing systems
        –   Community focused & reduce C&C bottlenecks
    ●
        Has to be free end-to-end (LAMP)
        –   Reduce restrictions for deployment
5
www.sahana.lk




           Finding Missing People
    The trauma caused by
    waiting to be found or to
    find the next of kin
        “Please, please help me find
         my missing parents / child /
                  relative”
    IT Solution
    –   A centralized online bulletin board of victims
    –   Be able to record all structured meta data on a
        victim (inc pictures and biometric data)
    –   Indexing and Searching of all data ( “sounds like” )
    –   Finding people through cross-referencing
6
www.sahana.lk




     The People Registry helps track and find missing,
    deceased, injured and displaced people and families
7
www.sahana.lk




                 Coordinating Relief
    Coordinating all aid groups
    and helping them to operate
    effectively as one
     “ Who is doing what where?! ”
       “ How can we balance the
       coverage of support to all
           affected regions “
    IT Solution
    –   A registry of all groups operating in the region with information
        on the services provide and the team deployed
    –   A contact list of orgs and the services they provide
    –   Reporting to ensure a balanced distribution and coverage of
8
        services and relief groups
www.sahana.lk




    The Organization Registry helps maintain data
    (contact, services, region, etc) of organizations
     groups and volunteers working in the disaster
9
www.sahana.lk



            Matching Donations to
                Actual Needs
     Managing the multitude of requests from the
     affected region and matching them effectively
     to the pledges of assistance
               “We need x number of tents not clothes!”
           “We have medical supply x, how many do you need
                     and where can we send them”
     IT Solution
     –   System to coordinate and effectively
         “trade” the requests from the field to
         donations and pledges of support
     –   Transparency of donation utilization,
10       tracking fulfillment details
www.sahana.lk




        The Request Management System tracks all requests and
     helps match pledges for support, aid and supplies to fullfilment
11
www.sahana.lk



             Tracking all temporary
                    shelters
     Tracking the location of all temporary
     shelters, camps etc
         “No aid is being sent to this village, they have
          forgotten us as we are off the beaten path”
      “Where are all these temporary shelters and camps
        and shelters located? how do I contact them?”

     ●
         The Required Solution
         –   A System that tracks temporary shelters/camps
             setup after the disaster with GPS coordinates,
             contact info, services in the shelter, etc
         –   Sstatistics on the distribution of victims in the region
12
www.sahana.lk




       The Camp Registry helps track data on all
     temporary shelters setup following the Disaster

13
www.sahana.lk




         Other Modules / Features
     ●
         Other modules
         –   Inventory Management System / Catalog
             System
         –   Child protection (Terre des Hommes)
         –   Volunteer management
         –   CAPs Client (templating)
     ●
         “Plug and play” module architecture
     ●
         L10N features
         –   translation, location hierarchy & locations
     ●
         Accessibility
         –   Major browsers, PDAs (XHTML/CSS/AJAX)
     ●
         LiveCD, LiveUSB versions
14
www.sahana.lk




     Sample Deployment Model



          ●
              Centralized for authorized coordinators
               – Inter-connected through the Internet
          ●
              Data collection distributed
               – Paper Forms, other manual means
          ●
              Data entry distributed or centralized
               – Can be done with volunteers




15
www.sahana.lk

               Why is FOSS a good
                  Alternative?
     ●
         No restrictions to deploy and modify
          – No time to check for royalties, license costs, etc
          – L10N and integration with existing ICT resources
     ●
         Many countries cannot afford or do not invest
          – Budgeting for a disaster that may or may not happen
          – This should be a shared public good ( part invest )
          – But loads of passionate volunteers
     ●
         Open system => Transparent and trustworthy
          – Better acceptance than “foreign” proprietary systems
     ●
         FOSS community/contribution model
          – The FOSS community model evolves partnerships
            through natural selection of value provided
          – NGOs, Academia, Corporate, NPOs, Sponsors,
16          Government, Individuals....
www.sahana.lk




               Sahana Deployment
     ●
         CNO, for Tsunami in Sri Lanka – 2005
         –   Officially deployed and track 26,000 families
     ●
         NADRA, for Asian Quake in Pakistan – 2005
         –   Officially deployed and integrated to NADRA
             (Pakistan Government) to track all victims
     ●
         For Landslide disaster in Philippines– 2005
         –   Officially deployment to track all victims with by
             Philippines Government + pre-deployment
     ●
         Pre-deployment in Sarvodaya, Sri Lanka
         –   Customization for Sahana requirements
     ●
         Pre-deployed independently in Australia
     ●
         Currently being deployed in Indonesia
17       –   ACS, uRemote, Indonesian Teams
www.sahana.lk



             Case Study 1: Sahana
              Tsunami, Sri Lanka
     ●
         Implementation:
         –   Development by 80+ volunteers in 3-4 weeks
     ●
         Used as official data center by:
         –   Center of National Operation
         –   CHA (NGO coordination authority)
     ●
         Results
         –   26,000+ families tracked in people registry
         –   Modules user: Organization registry, Request
             management, missing person
         –   Positive response (CNO and CHA etc)
     ●
         Lessons Learned
         –   The main collaboration problems faced during
18           a large scale disaster and solutions needed
www.sahana.lk



     Case 2: Sahana in Pakistan
            Asian Quake
     ●
         Implementation:
         –   Customization of Phase I (L10N) for Pakistan
             by Sahana team and then NADRA
         –   LiveCD release
     ●
         Results
         –   Authorized by the Government
         –   Adopted by NADRA within their infrastructure
         –   Positive feedback from Gov
     ●
         Lessons Learned
         –   Disaster coordination is often centralized away
             from the heart of the disaster (e.g. Islamabad)
         –   Early authorization by Government is crucial
19
         –   Governments are sensitive to sharing data
www.sahana.lk



               Case 3: Sahana in
              Philippines Mudslide
     ●
         Implementation:
         –   Phase II localized, customized and remote
             deployed
     ●
         Results
         –   Authorized by the Government
         –   Positive feedback from Gov
         –   MPR, OR, CR, RMS
     ●
         Lessons Learned
         –   Pre-Deployment with localization is very
             valuable


20
www.sahana.lk




                   Sahana Impact
     "the NDCC and OCD value SAHANA's contribution to
        the relief and rehabilitation phases of the Southern
        Leyte landslides and recognize the tremendous boost
        to our preparedness for future disasters”
     “while SAHANA cannot solve all the problems in a
        disaster, it is an excellent tool to create registries that
        can provide timely and reliable information on missing
        persons, donated goods and services, camp locations,
        and the like. It's technology that can help many
        people in a disaster. In fact, there is no greater
        innovation that matters more than that which
        saves lives."
                                              Avelino J. Cruz, Jr.
                  Secretary of National Defense, Philippines
21
www.sahana.lk



        Case 4: Sahana pre-
     deployment for Australia ES
     ●
         Implementation:
         –   Pre-deployed independently on windows OS
             by Humanitarian ICT member
     ●
         Results
         –   Not yet
         –   Approaching the use for Emergency Services
             (e.g. NSW Fire Brigade)
     ●
         Lessons Learned
         –   Gaps in system to cater as a Emergency
             Management System
              ●
                Multiple incidents / events
         –   Promote integration to existing EM systems
22
www.sahana.lk



                Case 5: Sahana for
                   Sarvodaya
     ●
         Implementation:
         –   Phase II heavily customized, localized and
             deployed for Sarvodaya
     ●
         Results
         –   Deployed for HIH (Hazard information hub)
         –   Camp registry, inventory management,
             volunteer coordination, trainer registry, CAP
             client (templating)
     ●
         Lessons Learned
         –   IT literacy and training required
         –   Improve intuitiveness of interface

23
www.sahana.lk



     Some other Learning Points
             & Actions
     ●
         Empowering the victims and volunteers
         through pervasive technology
         –   SMS alerts and public SMS info modules (in
             development )
     ●
         Formation of Data Silos during disasters
         –   Data import from CSV spreadsheets
     ●
         Distributed deployment
         –   P2P data exchange using web services




24
www.sahana.lk




               Sahana Recognition
     ●
         Humanitarian
         –   Software 2006, CA USA Good Samaritan
             Award
         –   One of top 3 Finalists in it's category in the
             Stockholm Challenge 2006
         –   BBC Documentary “Code Breakers”
             showcases the Sahana project
     ●
         FOSS
         –   New Free Software Foundation (FSF) award
             for “Social Benefit” inspired by Sahana
         –   Sourceforge Project of the Month - June 2006
         –   User Award from Redhat Sumit
25
www.sahana.lk




              A Global Partnership!
     ●
         Incubation by SL IT Industry
         –   ICTA, Virtusa, JKCS, hSenid, Eurocenter, etc
         –   UoC, UoM, SLIIT
     ●
         Development and Community
         –   Project founded and run by LSF
              ●
                6 fellowships + 8 internships (UoC, UoM)
         –   Humanitarian-ICT community of 70+
              EM/Humanitarian practitioners, academic, FOSS
              (Mainly Sri Lanka, UK, NZ, Aus, US, Thailand)
     ●
         Sponsors ( the best type! )
         –   Main sponsorship by SIDA
         –   Other sponsorships: UCSC, NSF, IBM, Google
         –   Promoted and deployed by IBM Crisis team
26
www.sahana.lk




         Upcoming Enhancements
     ●
         Pandemic Enhancements
         –   Bio-surveillance
         –   Drug data module (who has what where)
     ●
         SMS Alerting and Query
         –   Empowering the victims and families with
             pervasive technologies
     ●
         Situation Awareness
         –   GIS based shared situation summary
         –   Shared and filtered messaging
     ●
         Connector Tech/Legal/Social framework
         –   Automate information flows
         –   Emergency data exchange standards
27
www.sahana.lk




               Interested.. Join Us!
     ●
         As a FOSS project everyone is welcome to
         contribute :-)
         –   Contribute to humanitarian requirements
               ●
                 humanitarian-ict@yahoogroups.com
         –   Contribute to Sahana development
               ●
                 http://www.sourceforge.net/projects/sahana
         –   Contribute by helping us to pre-deploy in your
             country for government and NGOs
         –   Contribute just by using it and giving us
             feedback

28
www.sahana.lk




                Thank You




     Questions & Feedback?
                For more information
                   www.sahana.lk
       http://sourceforge.net/projects/sahana

29

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Sahana CTO conference presentation in 2006

  • 1. www.sahana.lk The Sahana FOSS Disaster Management Project . CTO Using ICT for Effective Disaster Management Forum Asia Forum 2006, Sri Lanka 26th - 28th June 2006 Chamindra de Silva, Project Lead, Sahana Acting Executive Director, Lanka Software Foundation chamindra@opensource.lk, chamindra@gmail.com 1
  • 2. www.sahana.lk Objective ● Scope: – A Humanitarian-IT Innovation Case Study: The Sahana, Free and Open Source Disaster Management Project and Initiative ● A Case Study on: – how IT can be applied to bring significant efficiencies in coordination and collaboration of relief in disasters – how Free and Open Source Software and communities can be applied to create partnerships to deliver public IT goods 2
  • 3. www.sahana.lk The Sahana Project ● What is it? – A Web based portal with sub-applications built to address the common disaster coordination and collaboration problems in a disaster – between civil society, Gov, private sector, volunteers and the victims themselves ● Value – Empower all relief groups with structured info – Improve overall effectiveness / efficiency of relief 3
  • 4. www.sahana.lk Scope of Use ● “Large Scale Disasters” – When local incident / emergency management infrastructure is also destroyed or relief overwhelms existing EM resources − When 100s of NGOs and foreign aid groups arrive simultaneously to help the relief effort − When there are multiple 1000s of parallel and independent relief tasks to coordinate − Front line responders are not experienced in crisis management − First responders are the victims themselves 4
  • 5. www.sahana.lk Some Design Principles ● “Forged in the fire” – Tsunami, Asian Quake, Mudslide ● Humanitarian - A focus on the victims – First responders are victims and families – Empower victims as much as possible ● KISS and Intuitive – Lowest common denominator of collaboration – Sparseness of data during crisis situations ● Self-organizing systems – Community focused & reduce C&C bottlenecks ● Has to be free end-to-end (LAMP) – Reduce restrictions for deployment 5
  • 6. www.sahana.lk Finding Missing People The trauma caused by waiting to be found or to find the next of kin “Please, please help me find my missing parents / child / relative” IT Solution – A centralized online bulletin board of victims – Be able to record all structured meta data on a victim (inc pictures and biometric data) – Indexing and Searching of all data ( “sounds like” ) – Finding people through cross-referencing 6
  • 7. www.sahana.lk The People Registry helps track and find missing, deceased, injured and displaced people and families 7
  • 8. www.sahana.lk Coordinating Relief Coordinating all aid groups and helping them to operate effectively as one “ Who is doing what where?! ” “ How can we balance the coverage of support to all affected regions “ IT Solution – A registry of all groups operating in the region with information on the services provide and the team deployed – A contact list of orgs and the services they provide – Reporting to ensure a balanced distribution and coverage of 8 services and relief groups
  • 9. www.sahana.lk The Organization Registry helps maintain data (contact, services, region, etc) of organizations groups and volunteers working in the disaster 9
  • 10. www.sahana.lk Matching Donations to Actual Needs Managing the multitude of requests from the affected region and matching them effectively to the pledges of assistance “We need x number of tents not clothes!” “We have medical supply x, how many do you need and where can we send them” IT Solution – System to coordinate and effectively “trade” the requests from the field to donations and pledges of support – Transparency of donation utilization, 10 tracking fulfillment details
  • 11. www.sahana.lk The Request Management System tracks all requests and helps match pledges for support, aid and supplies to fullfilment 11
  • 12. www.sahana.lk Tracking all temporary shelters Tracking the location of all temporary shelters, camps etc “No aid is being sent to this village, they have forgotten us as we are off the beaten path” “Where are all these temporary shelters and camps and shelters located? how do I contact them?” ● The Required Solution – A System that tracks temporary shelters/camps setup after the disaster with GPS coordinates, contact info, services in the shelter, etc – Sstatistics on the distribution of victims in the region 12
  • 13. www.sahana.lk The Camp Registry helps track data on all temporary shelters setup following the Disaster 13
  • 14. www.sahana.lk Other Modules / Features ● Other modules – Inventory Management System / Catalog System – Child protection (Terre des Hommes) – Volunteer management – CAPs Client (templating) ● “Plug and play” module architecture ● L10N features – translation, location hierarchy & locations ● Accessibility – Major browsers, PDAs (XHTML/CSS/AJAX) ● LiveCD, LiveUSB versions 14
  • 15. www.sahana.lk Sample Deployment Model ● Centralized for authorized coordinators – Inter-connected through the Internet ● Data collection distributed – Paper Forms, other manual means ● Data entry distributed or centralized – Can be done with volunteers 15
  • 16. www.sahana.lk Why is FOSS a good Alternative? ● No restrictions to deploy and modify – No time to check for royalties, license costs, etc – L10N and integration with existing ICT resources ● Many countries cannot afford or do not invest – Budgeting for a disaster that may or may not happen – This should be a shared public good ( part invest ) – But loads of passionate volunteers ● Open system => Transparent and trustworthy – Better acceptance than “foreign” proprietary systems ● FOSS community/contribution model – The FOSS community model evolves partnerships through natural selection of value provided – NGOs, Academia, Corporate, NPOs, Sponsors, 16 Government, Individuals....
  • 17. www.sahana.lk Sahana Deployment ● CNO, for Tsunami in Sri Lanka – 2005 – Officially deployed and track 26,000 families ● NADRA, for Asian Quake in Pakistan – 2005 – Officially deployed and integrated to NADRA (Pakistan Government) to track all victims ● For Landslide disaster in Philippines– 2005 – Officially deployment to track all victims with by Philippines Government + pre-deployment ● Pre-deployment in Sarvodaya, Sri Lanka – Customization for Sahana requirements ● Pre-deployed independently in Australia ● Currently being deployed in Indonesia 17 – ACS, uRemote, Indonesian Teams
  • 18. www.sahana.lk Case Study 1: Sahana Tsunami, Sri Lanka ● Implementation: – Development by 80+ volunteers in 3-4 weeks ● Used as official data center by: – Center of National Operation – CHA (NGO coordination authority) ● Results – 26,000+ families tracked in people registry – Modules user: Organization registry, Request management, missing person – Positive response (CNO and CHA etc) ● Lessons Learned – The main collaboration problems faced during 18 a large scale disaster and solutions needed
  • 19. www.sahana.lk Case 2: Sahana in Pakistan Asian Quake ● Implementation: – Customization of Phase I (L10N) for Pakistan by Sahana team and then NADRA – LiveCD release ● Results – Authorized by the Government – Adopted by NADRA within their infrastructure – Positive feedback from Gov ● Lessons Learned – Disaster coordination is often centralized away from the heart of the disaster (e.g. Islamabad) – Early authorization by Government is crucial 19 – Governments are sensitive to sharing data
  • 20. www.sahana.lk Case 3: Sahana in Philippines Mudslide ● Implementation: – Phase II localized, customized and remote deployed ● Results – Authorized by the Government – Positive feedback from Gov – MPR, OR, CR, RMS ● Lessons Learned – Pre-Deployment with localization is very valuable 20
  • 21. www.sahana.lk Sahana Impact "the NDCC and OCD value SAHANA's contribution to the relief and rehabilitation phases of the Southern Leyte landslides and recognize the tremendous boost to our preparedness for future disasters” “while SAHANA cannot solve all the problems in a disaster, it is an excellent tool to create registries that can provide timely and reliable information on missing persons, donated goods and services, camp locations, and the like. It's technology that can help many people in a disaster. In fact, there is no greater innovation that matters more than that which saves lives." Avelino J. Cruz, Jr. Secretary of National Defense, Philippines 21
  • 22. www.sahana.lk Case 4: Sahana pre- deployment for Australia ES ● Implementation: – Pre-deployed independently on windows OS by Humanitarian ICT member ● Results – Not yet – Approaching the use for Emergency Services (e.g. NSW Fire Brigade) ● Lessons Learned – Gaps in system to cater as a Emergency Management System ● Multiple incidents / events – Promote integration to existing EM systems 22
  • 23. www.sahana.lk Case 5: Sahana for Sarvodaya ● Implementation: – Phase II heavily customized, localized and deployed for Sarvodaya ● Results – Deployed for HIH (Hazard information hub) – Camp registry, inventory management, volunteer coordination, trainer registry, CAP client (templating) ● Lessons Learned – IT literacy and training required – Improve intuitiveness of interface 23
  • 24. www.sahana.lk Some other Learning Points & Actions ● Empowering the victims and volunteers through pervasive technology – SMS alerts and public SMS info modules (in development ) ● Formation of Data Silos during disasters – Data import from CSV spreadsheets ● Distributed deployment – P2P data exchange using web services 24
  • 25. www.sahana.lk Sahana Recognition ● Humanitarian – Software 2006, CA USA Good Samaritan Award – One of top 3 Finalists in it's category in the Stockholm Challenge 2006 – BBC Documentary “Code Breakers” showcases the Sahana project ● FOSS – New Free Software Foundation (FSF) award for “Social Benefit” inspired by Sahana – Sourceforge Project of the Month - June 2006 – User Award from Redhat Sumit 25
  • 26. www.sahana.lk A Global Partnership! ● Incubation by SL IT Industry – ICTA, Virtusa, JKCS, hSenid, Eurocenter, etc – UoC, UoM, SLIIT ● Development and Community – Project founded and run by LSF ● 6 fellowships + 8 internships (UoC, UoM) – Humanitarian-ICT community of 70+ EM/Humanitarian practitioners, academic, FOSS (Mainly Sri Lanka, UK, NZ, Aus, US, Thailand) ● Sponsors ( the best type! ) – Main sponsorship by SIDA – Other sponsorships: UCSC, NSF, IBM, Google – Promoted and deployed by IBM Crisis team 26
  • 27. www.sahana.lk Upcoming Enhancements ● Pandemic Enhancements – Bio-surveillance – Drug data module (who has what where) ● SMS Alerting and Query – Empowering the victims and families with pervasive technologies ● Situation Awareness – GIS based shared situation summary – Shared and filtered messaging ● Connector Tech/Legal/Social framework – Automate information flows – Emergency data exchange standards 27
  • 28. www.sahana.lk Interested.. Join Us! ● As a FOSS project everyone is welcome to contribute :-) – Contribute to humanitarian requirements ● humanitarian-ict@yahoogroups.com – Contribute to Sahana development ● http://www.sourceforge.net/projects/sahana – Contribute by helping us to pre-deploy in your country for government and NGOs – Contribute just by using it and giving us feedback 28
  • 29. www.sahana.lk Thank You Questions & Feedback? For more information www.sahana.lk http://sourceforge.net/projects/sahana 29