3. Customer engagement points
Website
Partnership with airlines (airlines website)
Mobile applications for Iphone
Social medias (facebook, twitter, google+)
4. Engagements
When you click, you are When you click, you are
redirected to redirected to
myboutiquehotels.com twitter’s myboutiquehotels.com
account. More active than facebook’s page. No activity on
facebook, no pictures, no the fan page since 2009… No
interactions with customers. interactions with customers.
On Myboutiquehotels.com When you click, you add a plus
website, you can book online, to myboutiquehotels.com ’s
contact the website page. You can olsy add a plus,
administrator. But there is no no interactions, no customers
previous travellers interactions.
experiences, no way to give
your opinion about hotels.
5. Engagements
Airlines partnerships
You can go either to the booking portal of skymiles.com
(Aairlines), or even to Airfrance or KLM booking portal
You can earn miles on airlines loyalty cards when booking a
hotel through Myboutiquehotel.com
