Migrating and maintaining a high-performance infrastructure in Business Objects with 360Suite Business objects solutions

1. LARRY J. MORROW
Windows Application Administrator
Vanderbilt University Medical Center
High Performance BI
Infrastructure Maintenance

2. VUMC is one of the leading medical institutions in the United States and
the primary Tier-1 trauma center within our region
Our use of BI+Analytics is one of the key strategic resources used to
provide high quality healthcare services, which includes direct patient
care, advanced medical treatments and service to all populations,
including indigent care or patients whose medical condition require the
top specialist but may not have the financial means or coverage.
BI+Analytics at Vanderbilt University Medical Center

3. • Our support resources:
• Business Objects @ VUMC
• Budget limitations, Time Constraints, Support team
• Co-Presenters (Bruno Masek & Pauline Lancaster)
• Our Approach:
• Upgrade, BI on BI, Monitor, Backup, Auto Clean & Regression Test
• Our Key BusinessObjects Tools: 360Suite and Its Benefits
• Questions
• Key Points to Take Home
What I’ll Cover

4. • Larry J. Morrow
• US Army Veteran (24 years)
• IT Professional (40+ years)
• Vanderbilt (VUIT & VUMC 3 years)
• Primary Enterprise Application Support Administrator
• Co-Presenters (Bruno Masek & Pauline Lancaster – 360suite
GB&Smith)
Introduction & Overview

5. • Business Objects @ VUMC
– Primary reporting tool since 2005
– Legacy Clusters, Enterprise Clusters, EPIC Clusters
– Used by all Departments including Strategic & Operations
– 170 PROD Universes (Webi, Deski, Crystal)
– Average of 30,000 reports (170GB)
– 1500 daily scheduled reports (multiple EDWs)
– 23,000+ employees (10K+ users)
Support Resources

6. • Budgets: Limited L
• Time: Limited L
• Support Team:
– Small team (3 total)
– All Enterprise Applications (100 Servers across 11 applications)
• Business Objects is largest (23 servers)
– 360Suite BusinessObjects tools technical support by GB&Smith J
Support Resources cont.

7. • Upgrade: Came with complications
– Migration/Upgrade Business Objects 4.1 SP5 to 4.2 SP3 (EnterpriseBI)
– Maintain Legacy BI (4.1 SP5 for Vanderbilt University users)
– Install Business Objects 4.2 SP3 for EPIC (external specifications)
– Use tools 360Suite from GB&Smith to facilitate
– Use a set of proven steps to complete the upgrade
Our Approach

8. Our Approach cont.

9. • Use BI on BI across all environments
• Perform Sizing / Assessment
• Memory & Usage memory, Unused / Duplicated/ clone reports, Count/ size of public folders, inboxes, report instances, etc
Our Approach cont.

10. • Use BI on BI across all environments
– Control enviroments Over Time
Our Approach cont.

11. • Use BI on BI across all environments
Our Approach cont.
Scheduling Analysis
Completed/Failed Instances

12. Last Login date for users Last document use
Which reports users are running
Our Approach cont.
• Use BI on BI across all environments

13. • Live Monitoring on all BOE environments
Our Approach cont.

14. • Backup Everything in all Environments By Cluster (nightly)
Our Approach cont.

15. • Auto Clean to keep enviroments under control
– Optimization
– Archive unused objects
– Establish Governance Rules
– Maintain with Autoclean
– Use Tools to increase efficiency and decrease manual steps
Our Approach cont.

16. Our Approach cont.
• Clean Up Universes based on usage

17. Our Approach cont.
Clean Up Inboxes &
AutoClean every X days
• Auto Clean to keep environments under control

18. Our Approach cont.
Delete Instances &
AutoClean every X days
• Auto Clean to keep environments under control

19. Our Approach cont.
• Automate Regression Testing
– Reports data Accuracy
– User Confidence
– Cross Cluster Migrations (Unique to VUMC)
– Use Tools to gain efficiency and decrease manual steps

20. • Regression testing between versions & environments
Our Approach cont.
WEBI 4.2 SP2 WEBI 4.2 SP3

21. Our Approach cont.
• Impact analysis. If a Variable changes, what is the impact
across all clusters?

22. Our Approach cont.
• Compare Universes

23. Our Approach cont.
• Manage Business Objects security down to Double
Inheritance. Who has access to what?… Compliance & GRC

24. Our Key BusinessObjects Tools: 360Suite
Backup, Promote & Version BO
content
Schedule & Burst your BO reports
BI on BI and Impact Analysis
Calculation Engine Changes
Automated Testing
Secure your BO Deployment
Bulk Delete / Insert / Update
Universe Objects

25. Our BusinessObjects Tools (360Suite) cont.
• Migration to new environments completed with a single admin, Vs multiple consultants,
savings $350K+- (immediate ROI)
• Regression testing with SAP BOBJ tools is cost and man-power prohibitive…
• Saves 75% of daily administrative time
• Support has saved > $50K in consulting fees
• Scalable promotion management of updates from external EPIC vendor
• Extensive documentation functionality
• Out of the box reports can be easily customize for any requirement.
• Live monitoring functionality eliminated all internal Business Object probes and alerts
• Virtually eliminates the need to use the CMC, which can become unavailable under heavy
load.

26. Questions
QUESTIONS ?

27. • Goal: Efficient/High Performance BI+Analytics Infrastructure
• Monitor, what you don’t know CAN and WILL hurt you
• Backup, backup, backup, did we say backup!!!!
• Automate everything, that can be Automated
• Use Best in Breed Tools That are Proven at Reducing Costs
• Talk to others
Key Points to Take Home

28. Connect with us
E: larry.morrow@vumc.org
M: +1 678 416 8032
P: +1 615 322 1750
E: bruno.masek@360suite.io
M: +1 857 928 4069