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Guidelines to Bidders
2 | OpenTopic | TOC




          Contents
                      Guidelines.............................................................................................................................. 3
                               Guidelines.................................................................................................................................................3
                               Prerequisites to submit tenders through e-Procurement...........................................................................3
                               How to obtain User ID? .......................................................................................................................... 3
                               How to Obtain Digital Certificate?.......................................................................................................... 4
                               Technical Settings.................................................................................................................................... 4
                               Contact Information................................................................................................................................. 5
OpenTopic | Guidelines to Bidders | 3




Guidelines to Bidders
   Contents
   •   Guidelines
   •   Prerequisites to submit tenders through e-Procurement
   •   How to Obtain user ID?
   •   How to Obtain Digital Certificate?
   •   Technical Settings
   •   Contact Us


Guidelines
   •   The NITs of all tenders/bid invitations above value of Rs.5.00 lakhs including e-procurement tenders are available
       for public viewing on http://tenders.ongc.co.in site.
   •   To view e-Procurement tenders you need to login into e-Procurement site https://etender.ongc.co.in using your
       user id and password.
                                                                Note: If you do not have a user id, please click on
                                                                Guest button to view available bid invitations.



Prerequisites to submit tenders through e-Procurement
   •   Bidder should have a valid User Id to access ONGC e-Procurement site.
   •   Bidder should have a legally valid class 3 Signing digital certificate as per Indian IT Act from the licensed
       Certifying Authorities operating under the Root Certifying Authority of India (RCAI), Controller of Certifying
       Authorities (CCA) of India.
   •   Tender fee must have been paid,if applicable for the Bid Invitation. If Bidder is exempt from paying tender fee,
       Bidder must hold exemption from the Tender Officer.
   •   Bidder should fulfill any other pre-requisites mentioned in the tender documents of a specific tender


How to obtain User ID?
   1. Click on New Bidder ? Apply for Access Authorization link on the e-Procurement login page.
   2. Fill the online form.After completion click on Submit button. Email with a url link from supadmin@ongc.co.in
      will be mailed to your email address.
                                                                Note: You must provide only one valid e-mail id.


   3. Click on url link in email,which opens up Questionnaire page in a browser.
   4. Fill the Questionnaire,After completion click on Send Questionnaire button.
   5. After creation of user id you will receive email with user id and password.
                                                                Note: User id will be created normally within 4
                                                                working days after reviewing sent data.In case you
                                                                don't receive any user id please send a email to
                                                                ongcsrmhelp@ongc.co.in.
   Note: Obtaining User Id is an on-going process and is not linked to any particular Bid Invitation (tender). Any
   bidder willing to participate in ONGC tenders can obtain User Id as described above. Each bidder will get one user
4 | OpenTopic | Guidelines to Bidders



                 id. Bidders are requested to designate one officer from their organizations who will submit bids on line. Bidders
                 interested in a particular bid invitation should apply for user id at least 7 days prior to the last date mentioned (Last
                 Date for Tender Fee Payment, if exists or Submission Deadline) in the bid invitation.


           How to Obtain Digital Certificate?
                 In order to bid for ONGC e-tenders all the bidders are required to obtain a legally valid digital certificate as per Indian
                 IT Act from the licensed Certifying Authorities (CA) operating under the Root Certifying Authority of India (RCAI),
                 Controller of Certifying Authorities (CCA) of India.
                 •    Visit the site of the licensed CA using internet browser.
                 •    Apply online for a class 3 certificate(used for Signing) for the designated individual with organization name.
                      Ensure that digital certificate is legally valid in India.Note that only signing certificate is required for ONGC e-
                      procurement,encryption certificate is not required.
                 •    For making payment and submission of documents required for issue of the digital certificate, follow the
                      instructions on the CA's website.
                 Licenced CA's in India
                      Safescrypt
                      TCS
                      (n)Code Solutions
                      e-mudhra
                      NIC


           Technical Settings
                 •    Web Browser supported: Microsoft IE 5.5 and above.
                 •    Active Content: JavaScript,cookies,ActiveX controls,pop-ups must be enabled on all browsers.
                 •    Recommended Screen Resolution: 1024 by 768 pixels.
                 •    Download and install Signer tool from e-procurement site available on Downloads-Signer tool tab(Required for
                      Signing),while installing close all internet explorer windows.
                 •    If Log Off link is not working correctly, turn on Compatibility View for the webpage in internet explorer.
                 •    Below settings are needed for using Signing application,remember to maintain settings whenever you're signing
                      documents .

                 Settings for Microsoft Internet Explorer
                 Recommended way is to add following e-Procurement site to Trusted Sites zone.
                      https://etender.ongc.co.in
                 1.   In Internet Explorer, go to Tools > Internet Options...
                 2.   Click on Security tab, and then click Trusted sites zone.
                 3.   Click Sites... button.
                 4.   In the Add this Web site to the zone: text box, type https://etender.ongc.co.in .
                 5.   Click Add button and then choose OK or Close button.
                 6.   Now,Click on Custom Level.. button,Security settings window opens up, maintain following values for below
                      parameters.

                                 Parameter                                                   Value
                                 Allow Scriplets                                             Enable
                                 Automatic prompting for ActiveX controls                    Enable
                                 Binary and script behaviors                                 Enable
OpenTopic | Guidelines to Bidders | 5




                Parameter                                                Value
                Download signed ActiveX controls                         Enable
                Download unsigned ActiveX controls                       Enable
                Initialize and script ActiveX controls not               Enable
                marked as safe
                Run ActiveX controls and plugins                         Enable
                Script ActiveX controls marked safe for                  Enable
                scripting
                Use Pop-up Blocker                                       Disable
   7. After maintaining appropriate values, Click OK button.
   8. Again Click OK button to confirm and close Security tab.


Contact Information
   If you want any help regarding e-Procurement or you have any suggestions/comments, feel free to contact...

           ongcsrmhelp@ongc.co.in

   Before asking a question, please make sure that you have read the e-Procurement help including the Frequently Asked
   Questions .

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Guidelines to Bidders eProcurement Guide

  • 2. 2 | OpenTopic | TOC Contents Guidelines.............................................................................................................................. 3 Guidelines.................................................................................................................................................3 Prerequisites to submit tenders through e-Procurement...........................................................................3 How to obtain User ID? .......................................................................................................................... 3 How to Obtain Digital Certificate?.......................................................................................................... 4 Technical Settings.................................................................................................................................... 4 Contact Information................................................................................................................................. 5
  • 3. OpenTopic | Guidelines to Bidders | 3 Guidelines to Bidders Contents • Guidelines • Prerequisites to submit tenders through e-Procurement • How to Obtain user ID? • How to Obtain Digital Certificate? • Technical Settings • Contact Us Guidelines • The NITs of all tenders/bid invitations above value of Rs.5.00 lakhs including e-procurement tenders are available for public viewing on http://tenders.ongc.co.in site. • To view e-Procurement tenders you need to login into e-Procurement site https://etender.ongc.co.in using your user id and password. Note: If you do not have a user id, please click on Guest button to view available bid invitations. Prerequisites to submit tenders through e-Procurement • Bidder should have a valid User Id to access ONGC e-Procurement site. • Bidder should have a legally valid class 3 Signing digital certificate as per Indian IT Act from the licensed Certifying Authorities operating under the Root Certifying Authority of India (RCAI), Controller of Certifying Authorities (CCA) of India. • Tender fee must have been paid,if applicable for the Bid Invitation. If Bidder is exempt from paying tender fee, Bidder must hold exemption from the Tender Officer. • Bidder should fulfill any other pre-requisites mentioned in the tender documents of a specific tender How to obtain User ID? 1. Click on New Bidder ? Apply for Access Authorization link on the e-Procurement login page. 2. Fill the online form.After completion click on Submit button. Email with a url link from supadmin@ongc.co.in will be mailed to your email address. Note: You must provide only one valid e-mail id. 3. Click on url link in email,which opens up Questionnaire page in a browser. 4. Fill the Questionnaire,After completion click on Send Questionnaire button. 5. After creation of user id you will receive email with user id and password. Note: User id will be created normally within 4 working days after reviewing sent data.In case you don't receive any user id please send a email to ongcsrmhelp@ongc.co.in. Note: Obtaining User Id is an on-going process and is not linked to any particular Bid Invitation (tender). Any bidder willing to participate in ONGC tenders can obtain User Id as described above. Each bidder will get one user
  • 4. 4 | OpenTopic | Guidelines to Bidders id. Bidders are requested to designate one officer from their organizations who will submit bids on line. Bidders interested in a particular bid invitation should apply for user id at least 7 days prior to the last date mentioned (Last Date for Tender Fee Payment, if exists or Submission Deadline) in the bid invitation. How to Obtain Digital Certificate? In order to bid for ONGC e-tenders all the bidders are required to obtain a legally valid digital certificate as per Indian IT Act from the licensed Certifying Authorities (CA) operating under the Root Certifying Authority of India (RCAI), Controller of Certifying Authorities (CCA) of India. • Visit the site of the licensed CA using internet browser. • Apply online for a class 3 certificate(used for Signing) for the designated individual with organization name. Ensure that digital certificate is legally valid in India.Note that only signing certificate is required for ONGC e- procurement,encryption certificate is not required. • For making payment and submission of documents required for issue of the digital certificate, follow the instructions on the CA's website. Licenced CA's in India Safescrypt TCS (n)Code Solutions e-mudhra NIC Technical Settings • Web Browser supported: Microsoft IE 5.5 and above. • Active Content: JavaScript,cookies,ActiveX controls,pop-ups must be enabled on all browsers. • Recommended Screen Resolution: 1024 by 768 pixels. • Download and install Signer tool from e-procurement site available on Downloads-Signer tool tab(Required for Signing),while installing close all internet explorer windows. • If Log Off link is not working correctly, turn on Compatibility View for the webpage in internet explorer. • Below settings are needed for using Signing application,remember to maintain settings whenever you're signing documents . Settings for Microsoft Internet Explorer Recommended way is to add following e-Procurement site to Trusted Sites zone. https://etender.ongc.co.in 1. In Internet Explorer, go to Tools > Internet Options... 2. Click on Security tab, and then click Trusted sites zone. 3. Click Sites... button. 4. In the Add this Web site to the zone: text box, type https://etender.ongc.co.in . 5. Click Add button and then choose OK or Close button. 6. Now,Click on Custom Level.. button,Security settings window opens up, maintain following values for below parameters. Parameter Value Allow Scriplets Enable Automatic prompting for ActiveX controls Enable Binary and script behaviors Enable
  • 5. OpenTopic | Guidelines to Bidders | 5 Parameter Value Download signed ActiveX controls Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not Enable marked as safe Run ActiveX controls and plugins Enable Script ActiveX controls marked safe for Enable scripting Use Pop-up Blocker Disable 7. After maintaining appropriate values, Click OK button. 8. Again Click OK button to confirm and close Security tab. Contact Information If you want any help regarding e-Procurement or you have any suggestions/comments, feel free to contact... ongcsrmhelp@ongc.co.in Before asking a question, please make sure that you have read the e-Procurement help including the Frequently Asked Questions .