This letter provides a recommendation for Brenda Crawford-Ruiz. The writer was Brenda's manager for 7 years at NCO Financial Systems, Inc., where she found Brenda to be hard-working, dedicated, and easy to work with. Brenda managed a group of 7-10 associates and ensured their training and performance was consistently good while also assisting with payroll, HR functions, and acting as the branch's compliance coordinator. The writer highly recommends Brenda for employment based on her work ethic, team skills, and eagerness to take on new responsibilities.