Sprint Nextel Enterprise
Messaging Gateway Connection and Capability
                Overview




                Version ...
1. Introduction

      1. Platform purpose

           The Sprint Enterprise Messaging Gateway is intended to provide a si...
ii. SNPP – connectivity can be provided over the open internet, VPN, Frame
                 Relay, or ATM.

             i...
2. The Outlook plugin provides an easy to use, flexible application for creating and
         managing messages to be deli...
1. The EMG provides access to an IVR which allows the user to create and send
                 messages, access their addr...
Requirements for VPN connection – Test – ver 2.4
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Emg White Paper Ver1.2

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Emg White Paper Ver1.2

  1. 1. Sprint Nextel Enterprise Messaging Gateway Connection and Capability Overview Version 1.2 01/19/2010 Sprint Proprietary
  2. 2. 1. Introduction 1. Platform purpose The Sprint Enterprise Messaging Gateway is intended to provide a single point of entry for Text Messages into both the Sprint CDMA and Nextel iDEN networks 2. Document Purpose This document is intended to provide a basic overview of the Enterprise Messaging Gateway features and capabilities and to provide details on connectivity requirements and the connection process. 2. Protocol Support 1. SNPP – Sprint Nextel support of SNPP provides 2-way messaging support, including delivery receipts, to appropriate receiving devices over the internet. As an industry standard protocol, SNPP is based upon the SNPP specification RFC 1861 – Simple Network Paging Protocol – Version 3 – Two Way Enhanced. 2. WCTP – Sprint Nextel support of WCTP provides 2-Way messaging support including delivery receipts over the Internet, both with and without SSL. WCTP is based upon WCTP specification version 1.3 3. SMPP – Sprint Nextel support of SMPP provides 2-Way messaging support including delivery receipts over the Internet. SMPP support is based upon SMPP specification version 3.4. 4. Message Length – Messages up to 500 characters are supported through all protocols. 5. Connectivity i. SMPP – requires persistent connectivity via a VPN, Frame Relay, or ATM. Sprint Proprietary
  3. 3. ii. SNPP – connectivity can be provided over the open internet, VPN, Frame Relay, or ATM. iii. WCTP – Connectivity can be provided over the open internet, both with or without SSL, via VPN, Frame Relay, or ATM. iv. Connection Point – Messaging clients for SNPP and WCTP need to be pointed to: 64.28.80.123 Port: 444. For SMPP the IP address and Port number will be supplied with login credentials. v. Persistent Connection Cost- All persistent connections have a connection fee of $,5000, plus any costs required for Frame Relay or ATM service. 3. Web Portal Overview 1. The Sprint Messenger Web Portal provides an easy to use, flexible application for creating and managing messages to be delivered via multiple delivery methods, including: SMS, email, Text to Voice, and fax. 2. Address Book – The Web Portal includes an Address Book that support up to 5,000 address book entries. i. The Address book supports distribution lists. The size of a distribution list is limited only by the address book size. ii. Each address book entry may consist of: contact name, work phone, home phone, mobile phone (both for voice and Text delivery), and fax number. 3. Message Composition – The Web Portal provides an easy to use interface that enables the creation and delivery of messages to a variety of destinations. Each message can be delivered to multiple destination types: SMS, email, Text to Speech via a voice call to landline or mobile, and fax. 4. Delivery Status – The Web Portal provides an easy to use interface to check delivery status of messages by recipient, and by recipient delivery type. 4. Outlook Plugin Overview 1. The downloadable Outlook plugin integrates the EMG with all versions of Outlook including Outlook 2007. Sprint Proprietary
  4. 4. 2. The Outlook plugin provides an easy to use, flexible application for creating and managing messages to be delivered via multiple delivery methods, including: SMS, email, Text to Voice, and fax. 3. Address Book – The Outlook plugin leverages the Exchange GAL and Outlook Contacts, so the user utilizes the same contacts that are used for their email messages. The address book is also limited only by server and PC storage constraints. 4. Message Composition – The Outlook plugin completely integrates into Outlook so that sending a message as a Text Message or as Text to Speech is as easy as sending an email. Messages are sent over the internet via SSL utilizing a proprietary XML based API. 5. Delivery Status – The Outlook plugin provides an easy to use interface to check delivery status of messages by recipient, and by recipient delivery type. 5. Browser Plugin Overview 1. The downloadable Browser Plugin integrates the EMG with both the Internet Explorer and Firefox browsers. Internet Explorer is supported through version 8. Firefox is supported through version 3.5. 2. The Browser plugin provides an easy to use, flexible application for creating and managing messages to be delivered via multiple delivery methods, including: SMS, Text to Voice, and fax. 3. Address Book – The Browser plugin leverages the Exchange GAL and Outlook Contacts, so the user utilizes the same contacts that are used for their email messages. The address book is also limited only by server and PC storage constraints. 4. Message Composition – The Brow plugin utilizes an easy to use toolbar to allow message composition and delivery to SMS, email, Text to Speech, and fax. Messages are sent over the internet via SSL utilizing a proprietary XML based API. 5. Delivery Status – The Outlook plugin provides an easy to use interface to check delivery status of messages by recipient, and by recipient delivery type. 6. Telephony Sprint Proprietary
  5. 5. 1. The EMG provides access to an IVR which allows the user to create and send messages, access their address book, etc. 7. Delivery Receipts 1. Delivery receipts are supported for all message delivery methods, and on both the CDMA and iDEN networks. 8. Message Segmentation 1. Messages greater than 160 characters will be segmented into multiple messages of 160 characters and paginated (pagination characters are included in the 160 character count). 9. Message Storage 1. All messages are stored in the users account for six months. 2. All message folders are accessible from: Web Portal, Outlook and Browser Plugins, and IVR. 10. Connection Process 1. The Sprint Enterprise Messaging Gateway requires authentication. Authentication requirements vary depending upon access method. 2. SNPP/WCTP/SMPP – White listed IP address and username is required. 3. Web Portal/Outlook/Browser/IVR – Username and passcode is required. 4. To obtain platform login credentials please complete the Sprint EMG Connectivity Request form located in the Reference Documents section of this document, and then send the completed form to EnterpriseMessagingGateway@sprint.com. Once all required information is received and evaluated for content acceptability, the EMG login credentials will be emailed to you. 11. Reference Documents Connectivity Request Form Microsoft Office Word 97 - 2003 Document Sprint Proprietary
  6. 6. Requirements for VPN connection – Test – ver 2.4 Adobe Acrobat Document Requirements for VPN connection – Production – ver 2.4 Adobe Acrobat Document WCTP Interface Manual ver 1.2 Adobe Acrobat Document SMPP Interface Manual ver 1.3 Adobe Acrobat Document SNPP Interface Manual ver 1.2 Adobe Acrobat Document Sprint Proprietary

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