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Source: http://pandawhale.com/post/61574/something-interesting-is-
happening-tom-goodwin-on-uber-facebook-alibaba-and-airbnb
“Uber, Facebook, Airbnb, Alibaba,
PayPal. All of them drive their core
operations on internet platforms and
have astronomically high valuations
without any notable physical assets.
(…)
 These companies are indescribably
thin layers that sit on top of vast
supply systems (where the costs
are) and interface with a huge
number of people (where the
money is).
 And every time a user interacts
with these companies’ platforms,
cleverly designed APIs absorb
valuable information.
 To the customer, the interface these
companies offer, is the service.
 There is no better business to be in.
Based on: http://techcrunch.com/2015/03/03/in-the-age-of-
disintermediation-the-battle-is-all-for-the-customer-interface/
Source: http://pandawhale.com/post/61574/something-interesting-is-
happening-tom-goodwin-on-uber-facebook-alibaba-and-airbnb
a. Unbundling of propositions
b. Rebundling in the API economy
(listen to what your customer needs and see if there is an API you can use to improve your
proposition)
The unbundling and rebundling of everything
Get rid of that Keep this
What you offer
What your customer needs
What you offer
Add that
What your customer needs
a. Unbundling of propositions
b. Rebundling in the API economy
(listen to what your customer needs and see if there is an API, you can use to offer a better
proposition)
The unbundling and rebundling of everything
Get rid of that Keep this
What your customer needs
What you offer
Add that
What your customer needs
What you offer
Put on your business model canvas glasses and discover
where APIs add value in your business model
“A Business Model describes how an organization creates, delivers and
captures value for its stakeholders”
You are familiar with the business model canvas… right?
The business model canvas is a tool that helps you describe and
discuss your Business Model
http://www.businessmodelgeneration.com/
Value proposition and APIs
What are you offering them? What is that getting
done for them? Do they care?
b. Your proposition relies on APIs, APIs
are the building blocks
a. Your value proposition is
the API that others use for
their value proposition
“TripAdvisor App Now Helps
Travelers Get A Ride With Uber In
More Than 40 Cities Worldwide”
(Source: http://techcrunch.com/2014/08/20/uber-api-part-deux/
http://ir.tripadvisor.com/releasedetail.cfm?ReleaseID=867037)
Location
Payment User
authentication
Transport
Company DNA
Channels and APIs
How does each customer segment want to be
reached? Through which interaction points?
More than 75% of
Twitter traffic is API
traffic.
Extend your online
presence with Open APIs
APIs are the way to make data and functionalities
available to customers and partners
Reach
Agility
Collaborate
Innovate
Internal/private/dark API
Partner API
Open API
Customer segment and APIs
Which customers and users are you serving?
Which jobs do they really want to get done?
Businesses (BIG and small)
that use your API
Developers that use your API
http://developer.<yourbusiness>.com
End consumers
Customer relationships and APIs
What relationships are you establishing with each
segment? What makes them come back for more?
Customer lock in
Personalization
Analytics
Key resources and APIs
Which key resources underpin your business
model? Which assets are essential?
API capabilities are a
strategic resource
Maturity of API
capabilities
API management platforms offer
additional capabilities, e.g.
• Security mediation
• Traffic Management
• Partner Customization
• Mobile Optimization
• Versioning
• Analytics
• Monetization
• Onboarding
• API Documentation
• Developer Authentication
• Transformation
Key activities and APIs
Which activities do you need to perform well in
your business model? What is crucial?
 APIs have there own lifecycle and need to be managed
 API Management platforms can help you manage your APIs
 An API team matches APIs with developer and business needs
API TEAM
Source: http://apigee.com/about/resources/videos/digital-transformation-how-create-right-team-0
Key partners and APIs
Which partners and suppliers leverage your
model? Who do you need to rely on?
APIs reshuffle value chains and
redefine industries
Be an attractive
partner!
Your Connectedness
Good Average
Your
Quality of
assets
Good ATTRACTIVE  Watch out!
Average Watch out!
NOT INTERESTING!
GAME OVER
Partner to market new
propositions fast
Choose your partners
wisely
Collaborate to succeed
Revenue streams and APIs
What are customers really willing to pay for? How? Are
you generating transactional or recurring revenues
Salesforce.com generates 50% of its
revenue through APIs, Expedia.com
generates 90%, and eBay, 60%.
(source: https://hbr.org/2015/01/the-strategic-value-of-apis)
Free
Developer
pays
Developer
gets paid
Indirect
APIs
API revenue streams, e.g.:
 Freemium
 Tiered pricing
 Pay per use
 Unit based pricing
 Transaction fee
 Revenue share
 Affiliate
 As an upsell
Source: http://www.slideshare.net/jmusser/j-musser-apibizmodels2013
Source: http://www.slideshare.net/jmusser/j-musser-apibizmodels2013
Some more ways to monetize APIs
API capabilities have a price
API capabilities can greatly reduce costs
Shorter time to
market
Lower development
costs
Reusability
Productization of
(backend) services
Self service
Cost structure and APIs
What is the resulting cost structure? Which key
elements drive your costs?
APIs, API team, API mgt platform
So…
 APIs open up new channels
 APIs enable new revenue streams
 APIs extend partnerships or reshuffle your business ecosystem
 APIs enable a better customer experience
 APIs increase an organizations flexibility
 APIs accelerates (open) innovation and shorten time to market
APIs enable Business model innovation
Business model innovation & APIs
GET STARTED
 Understand your current business context and business model
(including customers!)
 Build your value proposition, looking at your own core assets and
complementary partner assets.
 Experiment with this proposition, is this what your customers want?
(Build, measure, learn)
 Define a strategy to capture the value most effectively and scale up
Let’s create!
Thank you
ANY QUESTIONS?

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APIs and Business model innovation, presentation at 1st Dutch API community Meetup at B. Amsterdam (22-04-2015)

  • 1.
  • 3. “Uber, Facebook, Airbnb, Alibaba, PayPal. All of them drive their core operations on internet platforms and have astronomically high valuations without any notable physical assets. (…)  These companies are indescribably thin layers that sit on top of vast supply systems (where the costs are) and interface with a huge number of people (where the money is).  And every time a user interacts with these companies’ platforms, cleverly designed APIs absorb valuable information.  To the customer, the interface these companies offer, is the service.  There is no better business to be in. Based on: http://techcrunch.com/2015/03/03/in-the-age-of- disintermediation-the-battle-is-all-for-the-customer-interface/ Source: http://pandawhale.com/post/61574/something-interesting-is- happening-tom-goodwin-on-uber-facebook-alibaba-and-airbnb
  • 4. a. Unbundling of propositions b. Rebundling in the API economy (listen to what your customer needs and see if there is an API you can use to improve your proposition) The unbundling and rebundling of everything Get rid of that Keep this What you offer What your customer needs What you offer Add that What your customer needs
  • 5. a. Unbundling of propositions b. Rebundling in the API economy (listen to what your customer needs and see if there is an API, you can use to offer a better proposition) The unbundling and rebundling of everything Get rid of that Keep this What your customer needs What you offer Add that What your customer needs What you offer
  • 6. Put on your business model canvas glasses and discover where APIs add value in your business model
  • 7. “A Business Model describes how an organization creates, delivers and captures value for its stakeholders” You are familiar with the business model canvas… right? The business model canvas is a tool that helps you describe and discuss your Business Model http://www.businessmodelgeneration.com/
  • 8. Value proposition and APIs What are you offering them? What is that getting done for them? Do they care? b. Your proposition relies on APIs, APIs are the building blocks a. Your value proposition is the API that others use for their value proposition “TripAdvisor App Now Helps Travelers Get A Ride With Uber In More Than 40 Cities Worldwide” (Source: http://techcrunch.com/2014/08/20/uber-api-part-deux/ http://ir.tripadvisor.com/releasedetail.cfm?ReleaseID=867037) Location Payment User authentication Transport Company DNA
  • 9. Channels and APIs How does each customer segment want to be reached? Through which interaction points? More than 75% of Twitter traffic is API traffic. Extend your online presence with Open APIs APIs are the way to make data and functionalities available to customers and partners Reach Agility Collaborate Innovate Internal/private/dark API Partner API Open API
  • 10. Customer segment and APIs Which customers and users are you serving? Which jobs do they really want to get done? Businesses (BIG and small) that use your API Developers that use your API http://developer.<yourbusiness>.com End consumers
  • 11. Customer relationships and APIs What relationships are you establishing with each segment? What makes them come back for more? Customer lock in Personalization Analytics
  • 12. Key resources and APIs Which key resources underpin your business model? Which assets are essential? API capabilities are a strategic resource Maturity of API capabilities API management platforms offer additional capabilities, e.g. • Security mediation • Traffic Management • Partner Customization • Mobile Optimization • Versioning • Analytics • Monetization • Onboarding • API Documentation • Developer Authentication • Transformation
  • 13. Key activities and APIs Which activities do you need to perform well in your business model? What is crucial?  APIs have there own lifecycle and need to be managed  API Management platforms can help you manage your APIs  An API team matches APIs with developer and business needs API TEAM Source: http://apigee.com/about/resources/videos/digital-transformation-how-create-right-team-0
  • 14. Key partners and APIs Which partners and suppliers leverage your model? Who do you need to rely on? APIs reshuffle value chains and redefine industries Be an attractive partner! Your Connectedness Good Average Your Quality of assets Good ATTRACTIVE  Watch out! Average Watch out! NOT INTERESTING! GAME OVER Partner to market new propositions fast Choose your partners wisely Collaborate to succeed
  • 15. Revenue streams and APIs What are customers really willing to pay for? How? Are you generating transactional or recurring revenues Salesforce.com generates 50% of its revenue through APIs, Expedia.com generates 90%, and eBay, 60%. (source: https://hbr.org/2015/01/the-strategic-value-of-apis) Free Developer pays Developer gets paid Indirect APIs API revenue streams, e.g.:  Freemium  Tiered pricing  Pay per use  Unit based pricing  Transaction fee  Revenue share  Affiliate  As an upsell Source: http://www.slideshare.net/jmusser/j-musser-apibizmodels2013
  • 17. API capabilities have a price API capabilities can greatly reduce costs Shorter time to market Lower development costs Reusability Productization of (backend) services Self service Cost structure and APIs What is the resulting cost structure? Which key elements drive your costs? APIs, API team, API mgt platform
  • 18. So…  APIs open up new channels  APIs enable new revenue streams  APIs extend partnerships or reshuffle your business ecosystem  APIs enable a better customer experience  APIs increase an organizations flexibility  APIs accelerates (open) innovation and shorten time to market APIs enable Business model innovation
  • 19. Business model innovation & APIs GET STARTED  Understand your current business context and business model (including customers!)  Build your value proposition, looking at your own core assets and complementary partner assets.  Experiment with this proposition, is this what your customers want? (Build, measure, learn)  Define a strategy to capture the value most effectively and scale up