The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Demonstrator Principle
1. Introducing a policy independent method for the integration of vital information The Demonstrator principle Laurens van der Sluys Veer Bart Kusse Cap Gemini Ernst & Young, Utrecht, Holland Intergraph User Conference 2002, Atlanta
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5. The customer environment: The Stakeholders in Crisis management in The Netherlands -10062002 - The Demonstrator Principle - LSv/BKu / Fire departm. Police (Para)medics Inspection Defence Private sector Sc. Institutes local Regional Provincial Federal Customer : Ministry of Housing, Spatial Planning and the Environment (VROM) Inspectorate General Department for Crisis Management
6. Or in a different view: Collaboration in the Safety Chain -10062002 - The Demonstrator Principle - LSv/BKu / Pro-action Prevention Preparation Notification Repression Aftercare VROM VROM VROM VROM VROM
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11. Competitive environments -10062002 - The Demonstrator Principle - LSv/BKu / Pol Brw RIVM 1 1 1 1 Own information 2 2 2 2 Information from others 3 3 3 3 Information to others 4 4 Shared info. protocol L’histoire se répète
12. Internal Organizational Pressure -10062002 - The Demonstrator Principle - LSv/BKu / Police Fire departm. (Para)Medics Inspections x x x
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14. Underlying technology -10062002 - The Demonstrator Principle - LSv/BKu / OpenGIS formats SQL-server database Web publisher INTERNET Users Command Centre Change MS Access MS Excel HETEROGENIC GRAPHICAL INPUT INTEGRATION ENVIRONMENT MANIPULATION ON META-LEVEL TIME AND PLACE INDEPENDENT APPROACH Geomedia Pro AutoCad ESRI Other MapInfo
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17. Common Structure for Safety -10062002 - The Demonstrator Principle - LSv/BKu / WHERE on the chain? WHICH responsibilities? WHICH information FROM who TO whom? WHICH relations? PRO- ACTION PRE- VENTION PREPA- RATION NOTIFI- CATION REPRES -SION AFTER- CARE
18. The process -10062002 - The Demonstrator Principle - LSv/BKu / 1. Translate business functions 2. Design information structure 4. Capture and maintain results 3. Exchange and Integrate Information: Demonstrator PRO- ACTION WHERE on the chain? WHICH responsibilities? WHICH information FROM who TO whom? WHICH relations exist ? PRE- VENTION PREPA- RATION NOTIFI- CATION REPRES -SION AFTER- CARE
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20. Long(er) term : Standardization by convergence -10062002 - The Demonstrator Principle - LSv/BKu / Policy independent convergence to standards for (geo)graphical information exchange in the Safety Chain 0 +50 -50 2000 200 6 divergence Time POLICY / INVESTMENTS / CULTURE STAKEHOLDERS
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23. -10062002 - The Demonstrator Principle - LSv/BKu / DEMO
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