We guarantee that when your customers connect with one of our market leading electricity and gas suppliers, their services will be connected on the day they move in. If this does not occur we will assess their situation, provide a prompt resolution and cover reasonable out of pocket expenses resulting from the connection delay.*

1. EASY
FOR YOU.
EASY
FOR YOUR
CUSTOMERS.
Direct Connect makes moving easy for your customers by
arranging connections to a wide range of services, from
electricity and gas to internet and pay TV. Our new
Always On Guarantee ensures your customers’
connections are our top priority and our industry-leading
rewards program means you can reap the benefits too.
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2. SPEAK TO YOUR LOCAL ACCOUNT MANAGER TODAY
WE’LL TAKE CARE
OF YOU TOO.
LOCAL ACCOUNT
MANAGERS
With offices in Melbourne,
Sydney, Brisbane and Adelaide,
our Account Managers are
experts in the industry and are
there to support your business.
COMPETITIVE
COMMISSIONS
We offer industry-competitive,
flexible commissions for every
successful connection referral
we receive.
VISA PREPAID
CARD
Be a part of a one of a kind
rewards program. With access to
a Direct Connect VISA Prepaid
Card, you can accrue points,
convert them to money and shop
wherever VISA is accepted.
WE’LL TAKE CARE OF
YOUR CUSTOMERS.
GUARANTEED
CONNECTIONS
We guarantee that when your
customers connect with one of our
market leading electricity and gas
suppliers, their services will be
connected on the day they move in.
If this does not occur we will assess
their situation, provide a prompt
resolution and cover reasonable out
of pocket expenses resulting from the
connection delay.*
MORE CHOICE
THAN EVER
When it comes to your
customers’ move, we can help
connect all their services with
a range of market leading
suppliers, in one quick call.
PEACE OF MIND
FOR EVERYONE
Our call centre will contact your
customers within 24 hours of
receiving their application, and
are committed to providing the
best outcome for their needs.
Call our dedicated Member Services team on
1300 558 169 or visit agents.directconnect.com.au
*Visit agents.directconnect.com.au/guarantee for terms & conditions
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