A problem solving approach is successful only when it is systematic in nature and tries to attack the problem from all possible directions. A Corrective and Preventive action plan can come out when we approach with an open and rather divergent mind.
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CAPA problem solving approach
1. Analysis Tools – To Pick a Systematic Technique
The Problem Solving Approach towards Corrective
and Preventive Action taking
Pareto Diagram
Separate Vital few from Trival Many
Causes & Effect Diagram
To find multiple root causes of a
problem
RootCause
W hy -1
W hy -2
W hy -3
W hy -4
W hy -5
5 Whys?
Analysis techniques
Brainstorming
Repeated Whys
Why it happened, why it wasn’t detected etc.,
To identify specific root
cause of a problem