1. CareMinders® Home Care Independently Owned and Backed by a National Franchise System

2. CareMinders is a private homecare agency that specializes in customized services designed to meet individualized needs. We offer a wide range of long and short term solutions and assistance regardless of age. Services and support are available 24/7. CareMinders Home Care, Inc. All rights reserved. 2 CareMinders® Home Care

3. CareMinders Home Care, Inc. All rights reserved. 3 CareMinders® Home Care

4. CareMinders Home Care, Inc. All rights reserved. 4 CareMinders® Home Care

5. Private Pay Market CareMinders Home Care, Inc. All rights reserved. 5 CareMinders® Home Care

6. What makes us different? Industry exclusive Background Screening Process Electronic Compatibility Matching Technology “Mirrored” Supervision and Oversight Telephony Validation and Alert System QPIP and IPCS Monitoring of Outcomes of Care CareMinders Home Care, Inc. All rights reserved. 6 CareMinders® Home Care

7. Background Screening Process including: Criminal search national and state specific Drug free work place with 6 panel drug testing National Sanction Search National Sex Offender Search Wanted persons Watch List Search Terrorist Watch List Search Licensure and Certification authentication Health and Communicable Disease Screening Skills validation CareMinders Home Care, Inc. All rights reserved. 7 CareMinders® Home Care

8. Motor Vehicle Reporting Search determines eligibility to drive clients based on 15 prohibitions Caregivers using their vehicles to transport clients must also pass an 11 point safety check of the vehicle CareMinders Home Care, Inc. All rights reserved. 8 CareMinders® Home Care

9. Skills Validation Process includes examination using national standards testing for paraprofessionals Skills further validated through return demonstration CareMinders Home Care, Inc. All rights reserved. 9 CareMinders® Home Care

10. Electronic Compatibility Matching Technology Systemic process covers four major areas: Requirements of Care Personality Attributes Social Compatibilities Environmental Compatibilities The Technology further explores these areas using 10 , multi-layered filters to assure the best possible fit between caregiver and client. CareMinders Home Care, Inc. All rights reserved. 10 CareMinders® Home Care

11. “Mirrored” Supervision and Oversight Monitor and review work specified on Daily Task Sheets every week Use mirrored approach to assessing compliance with the Service Plan Visit Clients to determine acceptance of caregiver’s work using a scored assessment Evaluate effectiveness of outcome of care based on goals achieved CareMinders Home Care, Inc. All rights reserved. 11 CareMinders® Home Care

12. Telephony Validation and Alert System Our telephony is same system that built the 911 emergency system nation-wide. Caregivers call in at the beginning and end of care from the client’s home phone System alerts office when caregiver has not arrived within a 7-minute variance CareMinders Home Care, Inc. All rights reserved. 12 CareMinders® Home Care

13. QPIP and IPCS Monitoring Outcomes of Care Quality and Performance Improvement includes: Monitoring and Testing the Comprehensive Emergency Management Plan Review and compilation of Satisfaction Surveys Standards of Care Outcome Indicator based on achievement of goals established every 60 days Review and root cause analysis of all adverse indicators Incident Reports Complaint Reports CareMinders Home Care, Inc. All rights reserved. 13 CareMinders® Home Care

14. QPIP and IPCS Monitoring Outcomes of Care Infection Prevention, Containment & Surveillance Infection Prevention using CDC and OSHA standards Infection Containment using PPE and behavioral restriction Infection Surveillance monitoring all infections and tracing pathogens indentified CareMinders Home Care, Inc. All rights reserved. 14 CareMinders® Home Care

15. We hold ourselves to the highest standard not just in this state but in every state we serve. Our goal is to provide ever-improving value to the clients we serve. “Your Comfort, our Responsibility” CareMinders Home Care, Inc. All rights reserved. 15 CareMinders® Home Care