Partners in EMS
Russ Eskew, ATP, RRTS
Account Manager, Arizona
(cell) 602-312-7051 / (email)
russ.eskew@boundtree.com
With over 30 years of experience, Bound Tree Medical is a specialty
distributor of emergency medical equipment, pharmaceuticals and
supplies for EMS professionals in the pre-hospital industry.
1
Bound Tree Medical
Partners in EMS
• Innovation
The most cutting edge EMS products,
pharmaceuticals and equipment.
• Knowledge
Personalized training and support.
• Response
Easy ordering with fast, reliable delivery.
• Passion
Commitment and support for the EMS
community.
Bound Tree Medical is a subsidiary of Sarnova, Inc. – a privately held,
American company headquartered near Chicago, Illinois.
2
Bound Tree Medical
Partners in EMS
Sarnova is a comprehensive provider of healthcare products across
the pre-hospital and acute-care continuum.
Bound Tree Medical has
relationships with leading
manufacturers to provide and
enhance products exclusively
for the EMS and military
organizations.
From everyday disposables to
extensive capital equipment,
Bound Tree Medical provides
quality products from the best
manufacturers.
Our comprehensive listing of
categories provides
convenient, one-stop shopping
for our customers.
3
Innovation: Exclusive Product Offering
Bound Tree Medical offers a Curaplex product line designed to offer
quality, field tested products to provide budgetary relief on everyday
consumables.
4
Innovation: Curaplex & Pharmaceuticals
Bound Tree Medical offers a
full line of Pharmaceuticals
and accessories, including
Class II and Class IV drugs.
As a leader in the industry,
we are committed to the
compliance of federal and
state regulations.
Electronic Class II Controlled Substance Ordering
Class II controlled substances can now be ordered through our
secure electronic Controlled Substances Ordering System (CSOS)
without the supporting paper DEA Form 222!
Preventive Maintenance
Extend the life of your AEDs and monitor/defibrillators and avoid costly repairs
with Bound Tree Medical’s Preventive Maintenance (PM) program offered
through 2nd Life Biomedical.
Recertified Equipment
State-of-the-art Testing
We only use current, state-of-the-art testing equipment to scrutinize how each
parameter of your device performs.
Detail, Detail, Detail
Devices are painstakingly detailed to ensure it is as close to out-of-the-box
new in appearance as possible. We then put only new electrodes and
batteries on every device (something not all suppliers do).
We Have You Covered
We carry full liability coverage that extends to the equipment we sell (although
we have never needed to file a claim). We take the re-certification process
seriously and you can count on us to treat your device as if our own lives
depended on it.
Recertified and Bio-Medcial
5
Account Managers:
* Establish partnerships and address individual needs
* 65+ throughout USA - 70% have EMS backgrounds
* Knowledge of state, regional, national requirements
* Inside sales team increases EMS industry penetration
Customer Service:
* Highly trained representatives with EMS knowledge
* Available 7:30am to 8pm, EST
Clinical Advisory Board:
* Provide insight to EMS industry
* Comprised of industry thought leaders, medical directors, EMS personnel
Bound Tree University:
* Research and training website dedicated to EMS personnel
* On-line, accredited training with extensive research materials
* News releases and up-to-date publications
6
Knowledge
Integrated Supply Chain:
* Delivers the right product at the right time at the right value for you
Advanced Ordering Support:
* Personal service available; On-line ordering and monitoring
* Emergency Disaster Support available 24/7
* Operative IQ Inventory Management System
Procurement and Inventory:
* Utilize forecasting systems to maintain accurate inventory
* On average, 22,500 orders ship each month
* Continual monitoring of all warehouses
* 96.48% orders ship the same day
Response
7
8
Response: Distribution & Delivery
Multiple Distribution
Centers are
strategically positioned
for operational
efficiency and disaster
response.
95% of all of our
customers can be
reached using UPS
Ground within 2
business days
• Legacy Scholarship Program provides assistance to children of
Firefighters, EMT’s or Paramedics pursuing a career in Emergency
Medical Services.
• Grants Assistance Division helps organizations find funding
opportunities.
• Supports nearly 200 EMS organizations by attending state and local
conferences and events each year
• Sarnova contributed over $500,000 worldwide to support Haiti relief
efforts, the National Fallen Firefighters Association, American Red Cross
and other industry associations in 2010.
9
Passion: The Heart of EMS

Bound Tree - Customer Overview- 2014

  • 1.
    Partners in EMS RussEskew, ATP, RRTS Account Manager, Arizona (cell) 602-312-7051 / (email) russ.eskew@boundtree.com
  • 2.
    With over 30years of experience, Bound Tree Medical is a specialty distributor of emergency medical equipment, pharmaceuticals and supplies for EMS professionals in the pre-hospital industry. 1 Bound Tree Medical Partners in EMS • Innovation The most cutting edge EMS products, pharmaceuticals and equipment. • Knowledge Personalized training and support. • Response Easy ordering with fast, reliable delivery. • Passion Commitment and support for the EMS community.
  • 3.
    Bound Tree Medicalis a subsidiary of Sarnova, Inc. – a privately held, American company headquartered near Chicago, Illinois. 2 Bound Tree Medical Partners in EMS Sarnova is a comprehensive provider of healthcare products across the pre-hospital and acute-care continuum.
  • 4.
    Bound Tree Medicalhas relationships with leading manufacturers to provide and enhance products exclusively for the EMS and military organizations. From everyday disposables to extensive capital equipment, Bound Tree Medical provides quality products from the best manufacturers. Our comprehensive listing of categories provides convenient, one-stop shopping for our customers. 3 Innovation: Exclusive Product Offering
  • 5.
    Bound Tree Medicaloffers a Curaplex product line designed to offer quality, field tested products to provide budgetary relief on everyday consumables. 4 Innovation: Curaplex & Pharmaceuticals Bound Tree Medical offers a full line of Pharmaceuticals and accessories, including Class II and Class IV drugs. As a leader in the industry, we are committed to the compliance of federal and state regulations. Electronic Class II Controlled Substance Ordering Class II controlled substances can now be ordered through our secure electronic Controlled Substances Ordering System (CSOS) without the supporting paper DEA Form 222!
  • 6.
    Preventive Maintenance Extend thelife of your AEDs and monitor/defibrillators and avoid costly repairs with Bound Tree Medical’s Preventive Maintenance (PM) program offered through 2nd Life Biomedical. Recertified Equipment State-of-the-art Testing We only use current, state-of-the-art testing equipment to scrutinize how each parameter of your device performs. Detail, Detail, Detail Devices are painstakingly detailed to ensure it is as close to out-of-the-box new in appearance as possible. We then put only new electrodes and batteries on every device (something not all suppliers do). We Have You Covered We carry full liability coverage that extends to the equipment we sell (although we have never needed to file a claim). We take the re-certification process seriously and you can count on us to treat your device as if our own lives depended on it. Recertified and Bio-Medcial 5
  • 7.
    Account Managers: * Establishpartnerships and address individual needs * 65+ throughout USA - 70% have EMS backgrounds * Knowledge of state, regional, national requirements * Inside sales team increases EMS industry penetration Customer Service: * Highly trained representatives with EMS knowledge * Available 7:30am to 8pm, EST Clinical Advisory Board: * Provide insight to EMS industry * Comprised of industry thought leaders, medical directors, EMS personnel Bound Tree University: * Research and training website dedicated to EMS personnel * On-line, accredited training with extensive research materials * News releases and up-to-date publications 6 Knowledge
  • 8.
    Integrated Supply Chain: *Delivers the right product at the right time at the right value for you Advanced Ordering Support: * Personal service available; On-line ordering and monitoring * Emergency Disaster Support available 24/7 * Operative IQ Inventory Management System Procurement and Inventory: * Utilize forecasting systems to maintain accurate inventory * On average, 22,500 orders ship each month * Continual monitoring of all warehouses * 96.48% orders ship the same day Response 7
  • 9.
    8 Response: Distribution &Delivery Multiple Distribution Centers are strategically positioned for operational efficiency and disaster response. 95% of all of our customers can be reached using UPS Ground within 2 business days
  • 10.
    • Legacy ScholarshipProgram provides assistance to children of Firefighters, EMT’s or Paramedics pursuing a career in Emergency Medical Services. • Grants Assistance Division helps organizations find funding opportunities. • Supports nearly 200 EMS organizations by attending state and local conferences and events each year • Sarnova contributed over $500,000 worldwide to support Haiti relief efforts, the National Fallen Firefighters Association, American Red Cross and other industry associations in 2010. 9 Passion: The Heart of EMS

Editor's Notes

  • #6 As a leader in the industry, we are committed to the compliance of federal and state regulations. This includes VAWD- National Association of Boards of Pharmacy; FDA; Medical Director Authorization; DEA- 222 forms
  • #8 CSR- 98% of calls answered within 20 seconds or less; proactively monitor customer activity to maintain high service levels Advisory Board: Meet multiple times/year; provide feedback; express needs for products; trial new products; AERO CARE ON BOARD???
  • #9 Work with manufacturers for product distribution Ordering: Phone; Fax; AmbuTrak; b-Quick; Mobile Point