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How to File
a Complaint
About Your
Employer
Almost every person
employed will have a
complaint or a grievance
about their employer.
However, you have the
right to attend work
without fear of
discrimination and to
work in a safe
environment.
Unfortunately, there are
genuine issues in the
workplace from unfair
performance appraisals
to discrimination. Keep
in mind that workplace
laws protect you and
your rights.
STEPS FOR
FILING A
COMPLAINT
AGAINST YOUR
EMPLOYER
First step: Take into
account what tools
you have available to
fix the issue.
Look into the contract that you
have entered into when you
began employment. Your
employers are required to have a
section that details how a
workplace dispute will be
resolved.
Bonus Tip:
Some contracts will even allow third parties
to work as mediators to your dispute which
helps remove an obvious bias that you
could have felt had mediation occurred
from your employer.
Second Step: Look at
the relevant internal
policy of your
company.
Many workplaces will usually
provide an employee with a set
of policy which regulates
workplace matters such as
Workplace Health and Safety.
These internal policies will
illustrate the procedures that are
in place by dealing with any of
these offences.
This will be the first point of call
for both employers and
employees when an issue arises
because they will clearly outline
the policies and the appropriate
actions that should be taken.
Third Step: Begin the
internal complaint
process.
This begins by speaking with your
supervisor. We advise that this
performed in writing as this
evidence may help you later. You
can remain clear and level-headed
when drafting a written complaint.
You can discuss matters in a clear
chronological order which in turn
will help your employers deal with
the complaint.
Fourth Step: In case
your complaint is not
taken seriously by your
supervisor, contact the
next important person
that is above them.
If your complaint is about your
supervisor or if you feel that they
have not taken your complaint
seriously, you can then contact the
next important person that is above
them.
For example, you may have a
Human Resources department that
deals specifically within the
complaint process and would be of
greater assistance than another
manager.
Fifth Step: Collect
evidence for your
complaint.
You may need to have evidence
to corroborate the events that
you portray. You can submit
emails and text messages as
evidence or even witnesses.
Sixth Step: If your dispute cannot be
handled internally, begin looking at
the external compliant process.
If you have exhausted the avenues
available to you within the internal
complaint process and feel that no
action or the action that has taken
place isn’t satisfactory then you
should begin to look at the external
complaint process.
The avenue of your complaint may change
depending on the circumstances of your
complaint. For example, issues with
Workplace Health and Safety should be
brought up to the relevant Statutory body
such as SafeWork. Whereas, if your
complaint is about discrimination within
the workplace then the Anti-Discrimination
Board is the most appropriate contact.
The avenue of your complaint may change
depending on the circumstances of your
complaint. For example, issues with Workplace
Health and Safety should be brought up to the
relevant Statutory body such as SafeWork.
Whereas, if your complaint is about
discrimination within the workplace then the
Anti-Discrimination Board is the most
appropriate contact.
However, if you are unsure about the most
appropriate avenue to begin the external
complaint process then lodging a complaint
to the Fair Work Commission or speaking
with a Fair Work Ombudsman is the best.
Talk To The Best Employment
Lawyers in Sydney Today!
If you have exhausted all available
avenues both internally or externally and
are still unhappy with the results of filing
a complaint to your boss, then the final
step would be to speak with a solicitor.

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How to File a Complaint About Your Employer

  • 1. How to File a Complaint About Your Employer
  • 2. Almost every person employed will have a complaint or a grievance about their employer. However, you have the right to attend work without fear of discrimination and to work in a safe environment.
  • 3. Unfortunately, there are genuine issues in the workplace from unfair performance appraisals to discrimination. Keep in mind that workplace laws protect you and your rights.
  • 5. First step: Take into account what tools you have available to fix the issue. Look into the contract that you have entered into when you began employment. Your employers are required to have a section that details how a workplace dispute will be resolved.
  • 6. Bonus Tip: Some contracts will even allow third parties to work as mediators to your dispute which helps remove an obvious bias that you could have felt had mediation occurred from your employer.
  • 7. Second Step: Look at the relevant internal policy of your company. Many workplaces will usually provide an employee with a set of policy which regulates workplace matters such as Workplace Health and Safety.
  • 8. These internal policies will illustrate the procedures that are in place by dealing with any of these offences.
  • 9. This will be the first point of call for both employers and employees when an issue arises because they will clearly outline the policies and the appropriate actions that should be taken.
  • 10. Third Step: Begin the internal complaint process. This begins by speaking with your supervisor. We advise that this performed in writing as this evidence may help you later. You can remain clear and level-headed when drafting a written complaint.
  • 11. You can discuss matters in a clear chronological order which in turn will help your employers deal with the complaint.
  • 12. Fourth Step: In case your complaint is not taken seriously by your supervisor, contact the next important person that is above them. If your complaint is about your supervisor or if you feel that they have not taken your complaint seriously, you can then contact the next important person that is above them.
  • 13. For example, you may have a Human Resources department that deals specifically within the complaint process and would be of greater assistance than another manager.
  • 14. Fifth Step: Collect evidence for your complaint. You may need to have evidence to corroborate the events that you portray. You can submit emails and text messages as evidence or even witnesses.
  • 15. Sixth Step: If your dispute cannot be handled internally, begin looking at the external compliant process. If you have exhausted the avenues available to you within the internal complaint process and feel that no action or the action that has taken place isn’t satisfactory then you should begin to look at the external complaint process.
  • 16. The avenue of your complaint may change depending on the circumstances of your complaint. For example, issues with Workplace Health and Safety should be brought up to the relevant Statutory body such as SafeWork. Whereas, if your complaint is about discrimination within the workplace then the Anti-Discrimination Board is the most appropriate contact.
  • 17. The avenue of your complaint may change depending on the circumstances of your complaint. For example, issues with Workplace Health and Safety should be brought up to the relevant Statutory body such as SafeWork. Whereas, if your complaint is about discrimination within the workplace then the Anti-Discrimination Board is the most appropriate contact.
  • 18. However, if you are unsure about the most appropriate avenue to begin the external complaint process then lodging a complaint to the Fair Work Commission or speaking with a Fair Work Ombudsman is the best.
  • 19. Talk To The Best Employment Lawyers in Sydney Today! If you have exhausted all available avenues both internally or externally and are still unhappy with the results of filing a complaint to your boss, then the final step would be to speak with a solicitor.