1. Art: Continuous Improvement
Art Education: Expectations
Architecture: Project Values
Architecture Education: Service Delivery
Art: Brand Positioning
Art Education: Marketing Mix
Architecture: Project Management and Team Leadership
Architecture Education: Productivity and Team Alignment

2. On-going operational and business support for the $190 million per year joint-venture with
Lafe' Computer Magnetics in Hong Kong and the Peoples Republic of China, with the goal of
meeting the components requirements to achieve 100% customer satisfaction while
minimizing inventory and material obsolescence for Quantum's $315 million per year
Recording Heads Business, located in Shrewsbury, Massachusetts
Managing a "closed loop" request/commit process for all product manufactured in the
Peoples Republic of China
Developing, and maintaining, the weekly performance measurement process for delivery
performance
Providing 24 hour-per-day "on-call" support to address operational issues and priorities as
needed