Application face lift services

1. Carlson Wagonlit Travel
Program Management Center
Actuate Dashboard Solution

2. Carlson Wagonlit Travel
• Existing Actuate Customer
#2 Travel firm in the world
(behind American Express)
Over $11 Billion in revenue,
3000 travel offices in 145
countries
Over 9000 clients

3. Motivation for building the new dashboard
Solutions
SLIE D2
• Lagging behind competition
Existing solution focused
mainly on reporting
With limited capabilities to
monitor KPIs and performance
against goals
Outdated look and feel, no self-
services dashboard capabilities

4. Unsuccessful attempt at building a
dashboard solution
 Lack of aesthetic
appeal
Very static in nature, no
self-service capabilities
Isolated, disconnected
(from regular business
processes) interface

5. Professional Services
 CWT decided to revamp existing
solution and engaged PS to
participate in a detailed business
requirements and design session
We shared with them some of the
other dashboard solutions that we
have built for customers
CWT engaged ‘SpyGlass’, a user-
interface design firm to formalize
dashboard look and feel
Phase 1 in production
Phase 2 scheduled to go live July
13th

6. Program Management Center
Application Characteristics
 End users are corporate
Travel Managers and
Administrators
Rolled out to 9000 customers
with over 12,000 users
Highly scalable and fault
tolerant (24 X 7 X 365) system
Leverages OpenSource
technology
Deployed on Actuate 8SP1
Very nimble and flexible
metadata driven architecture

7. Program Management Center
Application Characteristics
 End users are corporate
Travel Managers and
Administrators
Rolled out to 9000 customers
with over 12,000 users
Highly scalable and fault
tolerant (24 X 7 X 365) system
Leverages OpenSource
technology
Deployed on Actuate 8SP1
Very nimble and flexible
metadata driven architecture