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Legal Management Process: A paradigm shift as a
Business Enabler


Witness: Legal Knowledge Management Conference 2

September 9, 2011


                                                   Amber Gupta




 Aditya Birla Money



Copyright Aditya Birla Money Mart Limited 2010
“The views expressed here are the views of the
individual and do not necessarily reflect the
views or policies of the Organization.”

                                                  - Legal Disclaimer




 Aditya Birla Money
 Copyright Aditya Birla Money Mart Limited 2010                        2
Milan Court convicts three Google executives for
violating privacy of an Italian boy

         A Milan Court has convicted three Google Executives for violating
          Privacy of an Italian Boy with Down’s syndrome by letting a video of
          him being bullied posted on the site in Sept 2006.

          Convicts include:

•          Chief Legal Officer
•          A former Board Member
•          Global Privacy Counsel

Company plans to file an appeal

(source ET 25th Feb. 2010)

    Aditya Birla Money
    Copyright Aditya Birla Money Mart Limited 2010
Chief Legal Officer : Need for Statutory
Recognition

         CEO - got defined and included in new companies bill
         CFO - got defined and included in new companies bill
         Fraud – first time got defined and included in new companies bill
         Compliance officer – defined and included in securities law
         Company Secretary - defined and included in Companies Act.

         Chief Legal Officer - ???
          Is the time to provide a statutory recognition to this office.




    Aditya Birla Money
    Copyright Aditya Birla Money Mart Limited 2010
Role – Legal Counsel

Traditional Convention Role

 Vetting of agreements, SLA and contract drafting
 Managing Legal Cases
 Intellectual Proprietary Rights
 Legal Statutes - advisory when default

But That’s not an end……….

New thought Process to enforced and re-enforced to create a
Paradigm Shift




 Aditya Birla Money
 Copyright Aditya Birla Money Mart Limited 2010
Value Ladder
                                                   CEO             Are We Prepared?


                                                                 Strategic




                                                                                      Legal Knowledge
                                                                 Advisory


                                                           Regulatory Matters
                                                        (Registrations / Licenses/
                                                             Inspection etc)



                                                   Operational Matters
                                                 (Check lists/Templates/Reporting
                                                       Routine issues etc)



Aditya Birla Money
Copyright Aditya Birla Money Mart Limited 2010
Deloitte Global General Counsel Report 2011

 In a global survey of almost 900 private and public sector heads of
  legal across 10 countries and released in May 2011

 The report provides an insight of the growing importance and
  increasing role of general counsels’ roles and responsibilities

 The report highlights the growing responsibilities that general
  counsel have, particularly in terms of
  o dealing with regulators,
  o managing legal risk and
  o handling the increasing volume of electronically stored
     information



 Aditya Birla Money
 Copyright Aditya Birla Money Mart Limited 2010
KEY FINDINGS

The Changing Role and Responsibilities
 Globally, 62% of respondent said general counsel had been a
  member of senior management team compared to 47% 5 yrs ago

 In UK, counsels are taking on more responsibilities relating to
   Ethics and whistle blowing (56% up from 25% 5 yrs ago)
   Risk Management (64% up from 36% 5 yrs ago)

 Globally, counsels are demonstrating value in following top three
  ways
   Timely resolution of legal problems (56%)
   Reducing legal risk (54%) and
   Cost effectiveness in resolving problem (49%)


  Aditya Birla Money
  Copyright Aditya Birla Money Mart Limited 2010                      8
KEY FINDINGS

The Changing Role of External Advisers
 Globally, organizations are increasingly relying on their general
  counsel for advice and less on that of external advisers

                 82% of the respondents said that senior management team would consult
                 them first in the first instance if a serious legal or regulatory risk arose as
                 compared to 59% 5 yrs ago

                 71% of the respondents felt that general counsel had more influence on
                 their organization's legal decisions that large laws retained by them. This
                 number has increased from 35%, 5 years ago




  Aditya Birla Money
  Copyright Aditya Birla Money Mart Limited 2010                                                   9
KEY FINDINGS
Dealer with Regulators, Managing Legal Risk
   Increased reliance on General Counsel’ advice when it comes to liaising with
    regulators and less with a law firm
   Regulator focus and activity – conducting investigations, anti-trust law, insider
    trading, stock market disclosure and money laundering


Litigation and dispute resolution
         Increased trends towards resolving commercial and regulatory disputes via
          negotiated settlement
         70% respondents got legal dispute resolved out of court


Managing Legal Information
         Globally, 80% of companies have policy on the management and retention of
          electronic records, up from 43%, 5 years ago
         56% of respondents said they were confident their company could produce all
          relevant electronic records if required, up from 2% 5 years ago.

    Aditya Birla Money
    Copyright Aditya Birla Money Mart Limited 2010                                      10
Case 1

  A Fortune 500 Company. Interest in Manufacturing, ITES,
  Financial Services, Telecom, Retail, Real Estate etc. Foot
  Prints in Multiple Jurisdictions. Complex Cross Border
  Transactions, Derivatives contracts for hedging –
  Currency/Interest      Rates,    Contractual  Liabilities –
  International Arbitration, Tax Issues, Fund Raising - ADRs/
  GDRs/ECBs/FCCBs etc. Multiple Regulators & Government
  Agencies.
 Individual Business Units have legal & Compliance - Is that
  Adequate?
 Any Local legal issue could impact Group a whole
 A Structured Process for Legal Compliance Programme at
  With a Wholesome approach. MACRO
    Aditya Birla Money
    Copyright Aditya Birla Money Mart Limited 2010              11
Solution: Integrating Legal Function with Other Control
Function

         Benefits
         structurally identify, assess, advise the business on legal, regulatory
          and reputation risks issues
         equip the business for the future legal & regulatory changes
         Control Room for all legal compliance risk audit and secretarial
          matters
         Custodian of key legal & compliance policies, procedures
         Standardisation of norms, process and procedures across all BUs
         Larger Bargain power while dealing with business
         Representation to Regulator

Driver - Chief Legal & Compliance Officer with co-ordination from
   BU Head Legal & Compliance
   Audit & Risk
   CEO / MD / COO / Functional Heads
    Aditya Birla Money
    Copyright Aditya Birla Money Mart Limited 2010                                  12
Integrated legal Governance Structure

 “GRC” Committee                                    Annual Legal Compliance Mgt Prog
 Head – Legal & Compliance                          (design/establish/monitor)          CEO / Promoter
 Head – Audit                                       Strategic Advisory                  /Regulator /
 Head – Operations                                  Processes , Polices & Standards     Audit
 Expert Invitees - need based                       Regulatory changes &
                                                                                        Committee /
                                                    Recommendations
                                                    New Business Initiative / Product   Risk
                                                    Approvals                           Management
                                                    Tone for Compliance Culture         Committee
                                                                                        Stakeholders/
                                                                                        Disclosure
                                                                                        Government &
                                                                                        Regulatory
 GRC Implementation                                  Communicate, Manage                Representation
 Programme at BU level                               Controls
                                                                                        etc
 • L& C Officers                                     Training & Education
 • Internal Audit                                    Issue Management
 • ORM - Risk Managers                               Report Breaches
 • Fraud & Misconduct                                Escalation
                                                     Action & improvement
                                                     Periodic Review

Support – IT/Budget/Finance/HR/Sales & Marketing/Product etc
   Aditya Birla Money
   Copyright Aditya Birla Money Mart Limited 2010
CASE STUDY

                                                      Conglomerate


                              A                        B                     C          D
                     (Financial Services)        (manufacturing)         (Telecom)   (ITES)


                      Debt                                         Recovery
                      Paper

                                                     Company X
                                                    Issuer / Client




                            Integrated Legal Compliance Framework

Aditya Birla Money
Copyright Aditya Birla Money Mart Limited 2010
Integrated Legal Compliance System

        Litigation Management System – detecting early
         signals and resolution
        Standardization – Agreements / Reporting formats /
         Process Flows
        Key Contractual clauses and Limitation of liability
        Training and Counseling
        Periodic Communication - reaching out the end
         employee
        Regulatory Relationship & Representation
        Using Technology and IT in building a robust
         framework
        Annual Review
    Aditya Birla Money
Copyright Aditya Birla Money Mart Limited 2010
Thank You
Happy to keep in touch

E-mail – ambergupta78@gmail.com
Phone : 9702777005




Aditya Birla Money
Copyright Aditya Birla Money Mart Limited 2010

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Legal Management Process: A paradignm shift as a business enabler

  • 1. Legal Management Process: A paradigm shift as a Business Enabler Witness: Legal Knowledge Management Conference 2 September 9, 2011 Amber Gupta Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010
  • 2. “The views expressed here are the views of the individual and do not necessarily reflect the views or policies of the Organization.” - Legal Disclaimer Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010 2
  • 3. Milan Court convicts three Google executives for violating privacy of an Italian boy  A Milan Court has convicted three Google Executives for violating Privacy of an Italian Boy with Down’s syndrome by letting a video of him being bullied posted on the site in Sept 2006.  Convicts include: • Chief Legal Officer • A former Board Member • Global Privacy Counsel Company plans to file an appeal (source ET 25th Feb. 2010) Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010
  • 4. Chief Legal Officer : Need for Statutory Recognition  CEO - got defined and included in new companies bill  CFO - got defined and included in new companies bill  Fraud – first time got defined and included in new companies bill  Compliance officer – defined and included in securities law  Company Secretary - defined and included in Companies Act.  Chief Legal Officer - ??? Is the time to provide a statutory recognition to this office. Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010
  • 5. Role – Legal Counsel Traditional Convention Role  Vetting of agreements, SLA and contract drafting  Managing Legal Cases  Intellectual Proprietary Rights  Legal Statutes - advisory when default But That’s not an end………. New thought Process to enforced and re-enforced to create a Paradigm Shift Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010
  • 6. Value Ladder CEO Are We Prepared? Strategic Legal Knowledge Advisory Regulatory Matters (Registrations / Licenses/ Inspection etc) Operational Matters (Check lists/Templates/Reporting Routine issues etc) Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010
  • 7. Deloitte Global General Counsel Report 2011  In a global survey of almost 900 private and public sector heads of legal across 10 countries and released in May 2011  The report provides an insight of the growing importance and increasing role of general counsels’ roles and responsibilities  The report highlights the growing responsibilities that general counsel have, particularly in terms of o dealing with regulators, o managing legal risk and o handling the increasing volume of electronically stored information Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010
  • 8. KEY FINDINGS The Changing Role and Responsibilities  Globally, 62% of respondent said general counsel had been a member of senior management team compared to 47% 5 yrs ago  In UK, counsels are taking on more responsibilities relating to  Ethics and whistle blowing (56% up from 25% 5 yrs ago)  Risk Management (64% up from 36% 5 yrs ago)  Globally, counsels are demonstrating value in following top three ways  Timely resolution of legal problems (56%)  Reducing legal risk (54%) and  Cost effectiveness in resolving problem (49%) Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010 8
  • 9. KEY FINDINGS The Changing Role of External Advisers  Globally, organizations are increasingly relying on their general counsel for advice and less on that of external advisers  82% of the respondents said that senior management team would consult them first in the first instance if a serious legal or regulatory risk arose as compared to 59% 5 yrs ago  71% of the respondents felt that general counsel had more influence on their organization's legal decisions that large laws retained by them. This number has increased from 35%, 5 years ago Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010 9
  • 10. KEY FINDINGS Dealer with Regulators, Managing Legal Risk  Increased reliance on General Counsel’ advice when it comes to liaising with regulators and less with a law firm  Regulator focus and activity – conducting investigations, anti-trust law, insider trading, stock market disclosure and money laundering Litigation and dispute resolution  Increased trends towards resolving commercial and regulatory disputes via negotiated settlement  70% respondents got legal dispute resolved out of court Managing Legal Information  Globally, 80% of companies have policy on the management and retention of electronic records, up from 43%, 5 years ago  56% of respondents said they were confident their company could produce all relevant electronic records if required, up from 2% 5 years ago. Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010 10
  • 11. Case 1  A Fortune 500 Company. Interest in Manufacturing, ITES, Financial Services, Telecom, Retail, Real Estate etc. Foot Prints in Multiple Jurisdictions. Complex Cross Border Transactions, Derivatives contracts for hedging – Currency/Interest Rates, Contractual Liabilities – International Arbitration, Tax Issues, Fund Raising - ADRs/ GDRs/ECBs/FCCBs etc. Multiple Regulators & Government Agencies.  Individual Business Units have legal & Compliance - Is that Adequate?  Any Local legal issue could impact Group a whole  A Structured Process for Legal Compliance Programme at With a Wholesome approach. MACRO Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010 11
  • 12. Solution: Integrating Legal Function with Other Control Function  Benefits  structurally identify, assess, advise the business on legal, regulatory and reputation risks issues  equip the business for the future legal & regulatory changes  Control Room for all legal compliance risk audit and secretarial matters  Custodian of key legal & compliance policies, procedures  Standardisation of norms, process and procedures across all BUs  Larger Bargain power while dealing with business  Representation to Regulator Driver - Chief Legal & Compliance Officer with co-ordination from  BU Head Legal & Compliance  Audit & Risk  CEO / MD / COO / Functional Heads Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010 12
  • 13. Integrated legal Governance Structure “GRC” Committee Annual Legal Compliance Mgt Prog Head – Legal & Compliance (design/establish/monitor) CEO / Promoter Head – Audit Strategic Advisory /Regulator / Head – Operations Processes , Polices & Standards Audit Expert Invitees - need based Regulatory changes & Committee / Recommendations New Business Initiative / Product Risk Approvals Management Tone for Compliance Culture Committee Stakeholders/ Disclosure Government & Regulatory GRC Implementation Communicate, Manage Representation Programme at BU level Controls etc • L& C Officers Training & Education • Internal Audit Issue Management • ORM - Risk Managers Report Breaches • Fraud & Misconduct Escalation Action & improvement Periodic Review Support – IT/Budget/Finance/HR/Sales & Marketing/Product etc Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010
  • 14. CASE STUDY Conglomerate A B C D (Financial Services) (manufacturing) (Telecom) (ITES) Debt Recovery Paper Company X Issuer / Client Integrated Legal Compliance Framework Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010
  • 15. Integrated Legal Compliance System  Litigation Management System – detecting early signals and resolution  Standardization – Agreements / Reporting formats / Process Flows  Key Contractual clauses and Limitation of liability  Training and Counseling  Periodic Communication - reaching out the end employee  Regulatory Relationship & Representation  Using Technology and IT in building a robust framework  Annual Review Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010
  • 16. Thank You Happy to keep in touch E-mail – ambergupta78@gmail.com Phone : 9702777005 Aditya Birla Money Copyright Aditya Birla Money Mart Limited 2010