Smart+Connected Communities Is Your City Smart Enough?  Fabio Florio  Manager of Business Development     October 15, 2012...
Smart+Connected Communities:       Come Cambiare le citta’ mettendo al centro le       persone© 2010 Cisco and/or its affi...
Biggest demographic Shifts in History                                Aging                                          Shrink...
Greatest Economic Shift In 100 YearsShare of Global GDP*                                                                  ...
Where Are All Of The People Going To Be?                  392              729                    5222         305        ...
4 Megatrends That Will Change The World                                         Developed Countries’ Labor                ...
Further	  there	  is	  significant	  social	  change	  	          Emerging	  Countries	                                    ...
Global	  Flow	  of	  InformaEon	                 5	  Exabytes	                               21	  Exabytes	  	            ...
Video	  Will	  Dominate	  the	  InformaEon	  Flow	                Global	  Consumer	  Internet	  Traffic	  (Annual)	        ...
Growth	  of	  Connected	  Devices	                Total	  500	  Million	                  Total	  35	  Billion	           ...
Growth	  of	  SoVware	  ApplicaEons	        Total	  Mobile	  Apps	                                                        ...
Increase	  in	  Malicious	  Security	  Threats	                                                        New	  Security	  Th...
We	  Are	  Rapidly	  Approaching…	                            1	  Trillion	                          	  Connected	  Device...
Evolution of the InternetGrowth/ Value                                                            THE NEXT INTERNET       ...
Challenges and technology trendsCHALLENGES                                                   TECHNOLOGY TRENDSAging Societ...
Technology Helps to Solve Social ProblemsCHALLENGE                                                         SOLUTIONS      ...
Future	  of	  Healthcare	                                                             Face-­‐to-­‐face	  care	  unbound	  ...
Future	  of	  EducaEon	                                                          Dynamic	  learning	  in	  virtual	  class...
Future	  of	  Energy:	  Smart	  Grid	               Integra8on	  of	  the	  	                  Op8mizing	  supply	  	     ...
© 2011 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   20
Smart + Connected Communities                              ECONOMIC                                                       ...
Smart+Connected Communities:       Cisco Smart Work Centers: Foster Urban       Regeneration, Social Inclusion, and Reduce...
Smart Work Center offers a flexible and user-centric work space with enhanced communication technologies designed to reduc...
Smart Work Center – Booking                                                            Cisco’s Smart Work Center Reservati...
Technology Components                                       Social Components                                             ...
Smart + Connected Communities                             Improve                           Improve                       ...
Extends healthcare servicesbeyond the hospital or clinic,reaching underservedpopulations and opening newrevenue opportunit...
Cisco                                                     Cisco                            Cisco                        He...
Smart + Connected Communities                                                                                          Red...
Smart+Connected Communities:       Public Facility Management       Lower Costs and Carbon Footprint While Increasing Serv...
Building Energy Consumption                                                            90%                                ...
The ProblemToday’s Disparate Building Systems                                                                             ...
The Two “Sides” of a Building                  Information Technology (IT)               Building Automation Systems (BAS)...
Public Facility Management                   Consolidating all building networks on a unified IP network                  ...
Smart + Connected Communities                              ECONOMIC                                                       ...
Partnership      Fabio Florio      Business Development Manager and Expo Leader      fflorio@cisco.com© 2010 Cisco and/or ...
Key elements of “Expo Milano 2015”                                                 “Feeding the Planet, Energy for Life” D...
Theme and Technology                  To support and facilitate the                  comprehension                  and th...
Expo site as a Smart City                                                                     Two	  main	  boulevards	  an...
Smart	  City	  Layers	       EXPO 2015
Smart	  City	  Layers	       EXPO 2015
Smart	  City	  Layers	       EXPO 2015
Smart	  City	  Layers	       EXPO 2015
Smart	  City	  Layers	       EXPO 2015
Smart	  City	  Layers	       EXPO 2015
Technology	  will	  help	  to	  manage	  the	  visitors	  through	  three	  phases	                                       ...
On-­‐site	  technologies	  will	  enable	  a	  superior	  visitor	  experience	   →  To	  make	  the	  visit	  more	      ...
During the Expo – Some examples             Digital	  Signage	                                            E-­‐Health	     ...
Visitors’	  services	  will	  be	  extended	  outside	  of	  the	  Expo	  Smart	  City	                                   ...
Road to Expo 2015 Expo history in Big Events                                                             October 2009: st...
© 2010 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   51
S+CC ProjectExpo framework is aligned to Cisco S+CC                             Why is this an S+CC project?              ...
© 2012 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   53
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Terza Reunion Alumni Continuity Program ELIS

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“Smart City @ EXPO Milano 2015”

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Terza Reunion Alumni Continuity Program ELIS

  1. 1. Smart+Connected Communities Is Your City Smart Enough? Fabio Florio Manager of Business Development October 15, 2012© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
  2. 2. Smart+Connected Communities: Come Cambiare le citta’ mettendo al centro le persone© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
  3. 3. Biggest demographic Shifts in History Aging Shrinking World Population 2050 million % Elderly (65+ yrs.) Growth 2050 Estimate million Estimate 2000 2050 % Decline from 2000 from 2000 World 9,322.0 54% World 6.9% 19.3% UK 58.9 (0.8%) Lebanon 5.0 43% USA 12.3% 21.1% VAE 3.7 42% Sweden 7.8 (12%) China 6.9% 22.7% Turkey 98.8 48% Slovakia 4.8 (12%) Tunisia 14.0 48% Canada 12.6% 24.3% Greece 9.2 (13%) India 1,658.3 58% Netherlands 13.6% 26.5% Poland 33.3 (13%) Bahrain 1.0 57% S. Korea 7.1% 27.4% Egypt 113.8 67% Germany 70.8 (14%) Europe 14.7% 29.2% Morocco 50.3 68% Czech Rep. 8.4 (18%) Algeria 51.1 68% Germany 17.4% 30.4% Romania 18.2 (19%) Kuwait 4.0 109% Sweden 16.4% 31.0% Jordan 11.7 138% Austria 6.4 (20%) Italy 18.1% 35.9% Nigeria 278.8 145% Russia 109.0 (28%) Japan 17.2% 36.4% KSA 59.7 193% Ukraine 30.0 (40%) Congo 203.5 Confidential 299% © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 3
  4. 4. Greatest Economic Shift In 100 YearsShare of Global GDP* 100% Emerging Economies 75% 50% Developed Economies 25% 1000 1500 1820 1913 1950 2005 2025*At purchasing power paritySource: The Economist, “The New Titans,” 16 Sept.2006
  5. 5. Where Are All Of The People Going To Be? 392 729 5222 305 632 USA Europe 3680 768 1803 520 South America 796 AsiaPopulation Estimates Africa 2000 2050
  6. 6. 4 Megatrends That Will Change The World Developed Countries’ Labor Population Growth Increasingly Forces Substantially Age and Concentrated in Emerging Decline Countries  Shortage of Resourcess   Strengthening of economic  Less income of Taxes Power Economic Power Shifts to Developing Nations   Rural depopulation   Cities in competition to gain Talents & Industry  Loss of economic power World’s Population Becomes Urbanized“The strategic and economic policies of the 20th century are obsolete, and it is time to find new ones.” © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
  7. 7. Further  there  is  significant  social  change     Emerging  Countries   Developed  World     70%  of  India  &   Urbaniza8on/                           S8mulus  Package  spending   more  than  50%  of  China  is   City  Revitaliza8on   on  urban  revitaliza8on  to   s8ll  rural   bridge  unmet  needs       50%  of  new  building   Only  3%  of  buildings  in   Energy  /  Infrastructure   construc8on  globally  is   the  United  States   happening  in  Asia   qualified  for  LEED     Asia  will  need  3.9  M  teachers   The  USA  will  need   by  2015.     Virtual   815,000  more  teachers   Will  face  a  shortage     Educa8on   by  2015   of  343,000   Lack of doctors for Virtual   India’s 700M people Shortage of 200,000 Healthcare   in 600,000 villages nurses in the USA 700 M Urbanized - Next 10 years. 5 B will be Connected - Next 20 Years
  8. 8. Global  Flow  of  InformaEon   5  Exabytes   21  Exabytes     56  Exabytes   per  month   per  month   per  month   1.4  Billion  DVDs   4.8  Billion  DVDs     12.8  Billion  DVDs     crossing  the  network   crossing  the  network   crossing  the  network   2007   2010   2013  Source:  Cisco  Visual  Networking  Index  
  9. 9. Video  Will  Dominate  the  InformaEon  Flow   Global  Consumer  Internet  Traffic  (Annual)   486  Exabytes   Video Traffic   180  Exabytes   of  all     Consumer   Internet   Traffic  will  be   36  Exabytes   Video     in  2013   2007   2010   2013  Source:  Cisco  Visual  Networking  Index  
  10. 10. Growth  of  Connected  Devices   Total  500  Million   Total  35  Billion   1  Trillion   Total  50  Billion   1/10th  of  a  Device  per   140  Devices  per   5  Devices  per   7  Devices  per   Person  on  Earth   Person  on  Earth   Person  on  Earth   2007   2020   2010   2013  Source:  Forrester  Research,  Cisco  IBSG  
  11. 11. Growth  of  SoVware  ApplicaEons   Total  Mobile  Apps   iPhone  Apps  Alone   Apps  Worldwide   * 2007   2010   2013   *Source:  Apple,  Windows  Mobile,  Cisco  Analysis  (                Forecast  of  2013  assuming  consistent  growth  trends)  
  12. 12. Increase  in  Malicious  Security  Threats   New  Security  Threats   624,000   2,600,000   5,700,000   (projected)   2007   2010   2013  Source:  Symantec  and  Cisco  Analysis  
  13. 13. We  Are  Rapidly  Approaching…   1  Trillion    Connected  Devices   1  Million   Applica8ons   1  Ze^abyte   (1B  Terabytes)   of  Content  
  14. 14. Evolution of the InternetGrowth/ Value THE NEXT INTERNET The Network Platform Media Distributed Collaboration Experience Sustainability Virtualized Platform Platform Architecture THE FIRST INTERNET IP Network Vertically Vertically Data Messaging Price/ Data Messaging Price/ Integrated Integrated Transport Platform Performance Transport Platform Performance Architecture Architecture MOBILITY / GLOBAL SCALE / CONTENT IN CONTEXT / RICH INTERACTION Time
  15. 15. Challenges and technology trendsCHALLENGES TECHNOLOGY TRENDSAging Society Social NetworksUnemployment/ Social decline „Internet of Things“Budget deficits Anywhere, Anything, AnytimeEducation Cloud ServicesGreen IT and EnergyAttractiveness PersonalizationTraffic Density in Mayor Cities © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
  16. 16. Technology Helps to Solve Social ProblemsCHALLENGE SOLUTIONS E-HealthAging societyUnemployment/ Social decline Virtual Citizen ServicesBudget deficits Distance LearningEducation Modern WorkingGreen IT and Energy Energy EfficiencyAttractiveness AutomationTraffic Density in Mayor Cities © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
  17. 17. Future  of  Healthcare   Face-­‐to-­‐face  care  unbound  by  distance   Streamlined  through  collabora8on   Global  access  to  experts  © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
  18. 18. Future  of  EducaEon   Dynamic  learning  in  virtual  classrooms   Expanding  reach  of  instructors  to  remote  learners   Preparing  the  next-­‐genera8on  workforce  © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
  19. 19. Future  of  Energy:  Smart  Grid   Integra8on  of  the     Op8mizing  supply     Accelera8ng  adop8on     power  grid  and  ICT   and  reducing  demand   of  renewable  sources  © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
  20. 20. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
  21. 21. Smart + Connected Communities ECONOMIC SOCIAL ENVIRONMENTAL ASPIRATIONS of Attractiveness ASPIRATIONS Attractiveness of industrial location ASPIRATIONS industrial location Job creation Reduced costs Optimized operations Smart Work Distance Virtual Center Learning Experience Public Facility Improved Service Management Development of new industries Virtual Reduced Connected costs Infrastructure Video Citizen Services Care at Monetization a distance Public Spaces SurveillanceInfrastructure Convergence Applications Services delivery Operations Center Interconnected Services Monitoring Core & Shell Infrastructure for Building Building Building Infrastructure Physical Security Network Automation City Infrastructure Broadband Government Private Data Center Network © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
  22. 22. Smart+Connected Communities: Cisco Smart Work Centers: Foster Urban Regeneration, Social Inclusion, and Reduced Carbon Footprint© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
  23. 23. Smart Work Center offers a flexible and user-centric work space with enhanced communication technologies designed to reduce carbon footprint Improving work-life balance Improving productivity Creating new ways to Optimizing use of Reducing ecological work and collaborate municipal space and footprint buildings© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23
  24. 24. Smart Work Center – Booking Cisco’s Smart Work Center Reservation System •  Real Time Traffic Information •  Office availability •  Conference rooms •  Telepresence Cisco’s Physical Access Control system   Personalization   IP Telephony and Internet access activated © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24
  25. 25. Technology Components Social Components Close to residential communityFlexible Workspaces &Conference rooms Close to HighwaysHighspeed InternetAccess Flexible Meeting space Child CareInternet Wireless Financial Services e.g. ATMTelePresence Employment Agency ServicesIP Telephonie Sport & Entertainment © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25
  26. 26. Smart + Connected Communities Improve Improve Improve Improve Municipal Healthcare Education Public Services Services Services Safety ECONOMIC SOCIAL ENVIRONMENTAL ASPIRATIONS ASPIRATIONS ASPIRATIONS Increased Improved Increased Improved Coverage Healthcare Education Monitoring Coverage Service Coverage & Response Smart Work Distance Virtual Center Learning Experience Public Facility Efficient Improved Enhanced Improved Management VirtualDiagnosis Connected Infrastructure Administration Learning Care at Public Video Citizen Services Public Spaces Surveillance Experience a distance NotificationInfrastructure Convergence Applications Services delivery Operations Center Interconnected Services Monitoring Core & Shell Infrastructure for Building Building Building Infrastructure Physical Security Network Automation City Infrastructure Broadband Government Private Data Center Network © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26
  27. 27. Extends healthcare servicesbeyond the hospital or clinic,reaching underservedpopulations and opening newrevenue opportunities•  Scale resources “The biggest benefit of video•  Real-time consultations conferencing…is giving rural•  Instant communications patients access to critical care specialists.”•  Personalized patient care Wanda Pacifici, Telemedicine•  Improves productivity and Program Manager, Eastern Maine reduces costs Medical Center© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27
  28. 28. Cisco Cisco Cisco HealthPresence TelePresence HealthPresence Connect Endpoints Appliance Server -  CPS Mobile Cart NEW: Centralized appliance Simplified Management and -  Endpoint Interoperability to transmit medical Reporting NEW: Jabber Enterprise device data Video OPEN DEVICE AGGREGATOR Neurosynaptic Devices 3 AMD-2500 AMD-3700 AMD-2015 Welch Allyn Spot Vital Signs (ECG, NiBP, Electronic, General Telephonic ENT Scope Lxi (Blood Pressure, Stethoscope, TemperatureExamination Stethoscope NEW: 3M Littman Temperature, Pulse Rate, Reader, Heart Rate Reader, Camera 1 Stethoscope 2 Pulse Oximetry) Pulse Rate Reader) An architectural approach to integrating high definition video, audio, medical devices and collaboration tools* Only for use with Desktop solution in certain markets © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28
  29. 29. Smart + Connected Communities Reduce Carbon Emissions ECONOMIC SOCIAL ENVIRONMENTAL ASPIRATIONS ASPIRATIONS ASPIRATIONS Optimized Utility Consumption Reduced Carbon Emission Smart Work Distance Virtual Center Learning Experience Public Facility Virtual Integration of Renewable Energy Connected Infrastructure Video Management Citizen Services Care at a distance Public Spaces SurveillanceInfrastructure Convergence Applications Services delivery Operations Center Interconnected Services Monitoring Core & Shell Infrastructure for Building Building Building Infrastructure Physical Security Network Automation City Infrastructure Broadband Government Private Data Center Network © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29
  30. 30. Smart+Connected Communities: Public Facility Management Lower Costs and Carbon Footprint While Increasing Service Levels© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30
  31. 31. Building Energy Consumption 90% 50% of All Electricity of All Energy © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31
  32. 32. The ProblemToday’s Disparate Building Systems Power Meters Electrical HVAC Lighting IT Elevators Renewable Sources UPS Trash Access Compactor Control © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32
  33. 33. The Two “Sides” of a Building Information Technology (IT) Building Automation Systems (BAS) High Speed Internet Lighting Wireless Elevator VPN 24/7 Monitor HVAC- IP Telephony Sensors Audio and Video Fire Conferencing Guest Access Access Interactive media Video Surveillance Digital Signage Energy Management © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33
  34. 34. Public Facility Management Consolidating all building networks on a unified IP network Decrease your carbon Provide timely, integrated system information Create a safe, healthy, comfortable, and productive environment Increase employee productivity Simpler and more effective communication with occupants © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34
  35. 35. Smart + Connected Communities ECONOMIC SOCIAL ENVIRONMENTAL ASPIRATIONS ASPIRATIONS ASPIRATIONS Smart Work Distance Virtual Center Learning Experience Public Facility Virtual Infrastructure Management Care at Connected Video Citizen Services Public Spaces Surveillance a distanceInfrastructure Convergence Applications Services delivery Operations Center Interconnected Services Monitoring Core & Shell Infrastructure for Building Building Building Infrastructure Physical Security Network Automation City Infrastructure Broadband Government Private Data Center Network © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35
  36. 36. Partnership Fabio Florio Business Development Manager and Expo Leader fflorio@cisco.com© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36
  37. 37. Key elements of “Expo Milano 2015” “Feeding the Planet, Energy for Life” DATA AND TARGET 6MONTHS   from  May  1st     to  October  31st  2015     20MILLION     visitors  30%  foreigners   130COUNTRIES   Expo   Milano   2015   is   organized   and managed   by   Expo   2015   S.p.A.,   company   held   by:     110HECTARES     of  exhibi2on  site   1.3 1.4BILLION  €     Italian   Government,   Lombardy   Region,   Province   of   Milan,   Municipality   of   Milan   and   Milan   Chamber   of   of  investments  for   Commerce   the  exhibi2on  area  © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37 37
  38. 38. Theme and Technology To support and facilitate the comprehension and the discussion of the Expo 2015 theme, effective and innovative TECHNOLOGIES, PRODUCTS and SERVICES will be used and made available to Visitors and Participants© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38 38
  39. 39. Expo site as a Smart City Two  main  boulevards  and  many  streets   Many  pavilions  and  buildings   Restaurants  and  bars   Services  areas  and  entertainment  spaces   Gardens  and  greenhouse  …   The Exhibition Site will have the main characteristics of a smart city VISITORS AS CITIZENS© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 39 39 39
  40. 40. Smart  City  Layers   EXPO 2015
  41. 41. Smart  City  Layers   EXPO 2015
  42. 42. Smart  City  Layers   EXPO 2015
  43. 43. Smart  City  Layers   EXPO 2015
  44. 44. Smart  City  Layers   EXPO 2015
  45. 45. Smart  City  Layers   EXPO 2015
  46. 46. Technology  will  help  to  manage  the  visitors  through  three  phases   Expo 2015’s Technology Framework I II III Phases Before During Cyber the Expo the Expo Expo Ecosystem •  Technologies that •  Technologies that •  Technologies that re-GOAL attract and inform enable a superior create the ‘Expo visitors, and help and immersive experience’ for those them planning the visitor experience not there visit Expo2015 as the ‘Smart City of the Future’© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 46 46
  47. 47. On-­‐site  technologies  will  enable  a  superior  visitor  experience   →  To  make  the  visit  more   →  To  educate    and   →  To  make  visitors  life   →  To  inform  visitor  on   enjoyable,  engaging   entertain  visitors   safer  and  easier  through   queue  status  and   and  s8mula8ng  (e.g.,   through  technology   technology  (e.g.,  e-­‐ recommend   ‘augmented  reality’,   (e.g.,  e-­‐wall)   health,  interacEve  mulE-­‐ alterna8ves   ‘virtual  pavilions’)   purpose  kiosks,  smart   access  with  automaEc   →  To  give  ultra  wide  band   recogniEon)   connecEvity,  fixed  and   mobile    © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 47 47
  48. 48. During the Expo – Some examples Digital  Signage   E-­‐Health   E-­‐Banking  © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 48 48 48
  49. 49. Visitors’  services  will  be  extended  outside  of  the  Expo  Smart  City   DIGITAL  SMARTCITY  EXPO2015   BEST  IN  FOOD   AND  DRINKS   ACCOMODATION   TOURISM  AND   MADE  IN  ITALY   INFOMOBILITY   CULTURE   Objectives of the Ecosystem Extend  the  Digital  Smart  City  services  involving  Companies  and  Ins9tu9ons  of  the  Region,   using  the  technical  architecture  and  advanced  solu9ons  developed  by  (Service  Delivery   PlaAorm)    © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 49 49 49
  50. 50. Road to Expo 2015 Expo history in Big Events   October 2009: started to follow Expo 2015•  Shanghai 2010: •  Senior Sponsor   November 2011: RFP for •  Cisco Pavillion “IP Network & Solutions Partner”•  London Olympic and Paralympic   December 2011: assigned role of “IP Network & Games 2012 Solutions Partner” to •  Official Network Cisco Infra Supporter   February 2012: Joint •  Cisco House Press Conference Cisco&Expo 2015© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 50
  51. 51. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 51
  52. 52. S+CC ProjectExpo framework is aligned to Cisco S+CC Why is this an S+CC project?   The Expo will be a Smart City and cutting edge technology will enable services for residents/visitors (20M)   Leave behind a legacy of Milan as a Digital Smart-City and export model globally   Cisco Technologies and Innovation for Expo:   Networking   Pervasive Wi-Fi   Security•  “Expo Smart-City” as platform to deliver content   Collaboration including•  Expo defines processes and methodologies to TelePresence implement Services/Solutions•  Expo defines specifications to develop and   Digital Signage scale service on top of an SDP   Healthpresence © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 52
  53. 53. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 53

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