2. ABOUT ALPFLY
We feel highly obliged to introduce our Travel Firm
“Alpfly Pvt. Ltd.” as an existence which takes care of flight requirements of
its esteemed clients at national level. Since inception, in 2015, ALPFLY has
been making utmost effort to make the best flight deal available to its
clients.
Alpfly is a one-stop flight destination that offers the complete and best
flight packages. We are an Independent travel company and provides
unique travel solutions to our customers. Extreme knowledge & planning
and the ability to entertain and resolve potential problems along the way
are the reasons behind our success.
3. Alpfly exist to encourage more people to travel and
get the best experience of life at its core.
We are solely dedicated to our services and take full
guarantee of our commitment, also are committed
to the goal of making business travel more efficient,
comfortable and cost effective.
4. Our Vision
is to be the
leading Travel
Agency in the
Travel Industry,
providing
effective and
efficient travel
services to our
Customers
across India.
6. STAR PLAN
Recommended for the business trips, frequent
traveler and entrepreneurs.
Plan Tariff: INR 21,999 for 10 tickets
(INR 2,199 per ticket)
7. STAR PLAN : ATTRACTIONS
On buying this plan, you will be benefited with an unbeatable price of INR 2199 per
ticket.
This plan is valid for 1 year and the customer can use his/her 10 tickets in 12
months only.
Once you buy the plan, the price of the tickets will be fixed to INR 2199 per ticket for
the entire year, and it will not fluctuate even in peak season.
There are no hidden charges. Prices are all inclusive of taxes and charges.
Plan is applicable to fly majorly at all the destinations in India.
The customer can book the date of his/her choice and it is our duty to make you
travel on your preferred date.
The customer don't have to pay every time he/she fly. Once he/she buy the plan, he
can enjoy every travel on fixed price round the year.
The package can also be gifted to your loved ones.
Now you can plan your trips whenever you want at lowest fixed airfare.
8. STAR PLAN : HIGHLIGHTS
The customer has to book his travel prior 21 days, and PNR will be issued before 7 days of
travel.
The customer can utilize one round trip in a month anywhere in India.
The validity of the plan starts from the Date of Plan Purchase.
There is no option of flight/carrier selection by the customer. We at alpfly.com aim to serve you
with the best flights available on your preferred date, as we are operating with leading
domestic airlines of the country.
We prefer to provide direct flight to the customer. If direct flight is unavailable at certain
destinations, the flight with minimum halt time will be provided.
Tickets will not be issued for any Gazetted Holidays/Festive Dates. However, tickets can be
issued 2 days’ prior to any Gazetted Holidays/Festive Dates.
Star Plan can be used by one person only. He/She cannot share and change it with anyone from
the allotted 10 tickets inventory.
During purchase, the individual have to provide Name and Date of Birth of the customer.
All the 10 tickets will be issued on the registered name.
After the plan is purchased, name of the member cannot be replaced.
10. COUPLE PLAN : ATTRACTIONS
On buying this plan, you will be benefited with an unbeatable price of INR 2999 per
ticket.
This plan is valid for 1 year and the customer can use his/her 10 tickets in 12 months
only.
Once you buy the plan, the price of the tickets will be fixed to INR 2999 per ticket for
the entire year, and it will not fluctuate even in peak season.
There are no hidden charges. Prices are all inclusive of taxes and charges.
Plan is applicable to fly majorly at all the destinations in India.
The customer can book the date of his/her choice and it is our duty to make you travel
on your preferred date.
The customer don't have to pay every time he/she fly. Once he/she buy the plan, he
can enjoy every travel on fixed price round the year.
The package can also be gifted to your loved ones.
Now you can plan your trips whenever you want at lowest fixed airfare.
Couple package can be utilize by both the members together or individually
11. COUPLE PLAN : HIGHLIGHTS
The customer has to book his travel prior 21 days, and PNR will be issued before 7 days of travel.
The customer can utilize one round trip in a month either travelling together or individually,
anywhere in India.
The validity of the plan starts from the Date of Plan Purchase.
There is no option of flight/carrier selection by the customer. We at alpfly.com aim to serve you
with the best flights available on your preferred date, as we are operating with leading domestic
airlines of the country.
We prefer to provide direct flight to the customer. If direct flight is unavailable at certain
destinations, the flight with minimum halt time will be provided.
Tickets will not be issued for any Gazetted Holidays/Festive Dates. However, tickets can be issued
2 days’ prior to any Gazetted Holidays/Festive Dates.
Couple plan can be used by two persons only. Couple cannot share and change it with anyone
from the allotted 10 tickets inventory.
During purchase, the couple have to provide their Names and Date of Birth. All the 10 tickets will
be issued on the registered names.
After the plan is purchased, names of the members cannot be replaced.
12. P - ONE PLAN
Best for Husband Wife and 1 Kid
Plan Tariff: INR 35,999 for 10 tickets
(INR 3,599 per ticket)
13. On buying this plan, you will be benefited with an unbeatable price of INR 3599 per
ticket.
This plan is valid for 1 year and the customer can use his/her 10 tickets in 12 months
only.
Once you buy the plan, the price of the tickets will be fixed to INR 3599 per ticket for
the entire year, and it will not fluctuate even in peak season.
There are no hidden charges. Prices are all inclusive of taxes and charges.
Plan is applicable to fly majorly at all the destinations in India.
The customer can book the date of his/her choice and it is our duty to make you travel
on your preferred date.
The customer don't have to pay every time he/she fly. Once he/she buy the plan, he
can enjoy every travel on fixed price round the year.
The package can also be gifted to your loved ones.
Now you can plan your trips whenever you want at lowest fixed airfare.
This package can be utilized by all the members together or individually.
P - ONE PLAN : ATTRACTIONS
14. P - ONE PLAN : HIGHLIGHTS
The customer has to book his travel prior 21 days, and PNR will be issued before 7 days of
travel.
The customer can utilize one round trip in a month either travelling together or individually,
anywhere in India.
The validity of the plan starts from the Date of Plan Purchase.
There is no option of flight/carrier selection by the customer. We at alpfly.com aim to serve you
with the best flights available on your preferred date, as we are operating with leading
domestic airlines of the country.
We prefer to provide direct flight to the customer. If direct flight is unavailable at certain
destinations, the flight with minimum halt time will be provided.
Tickets will not be issued for any Gazetted Holidays/Festive Dates. However, tickets can be
issued 2 days’ prior to any Gazetted Holidays/Festive Dates.
This plan can be used by three members only. Members cannot share and change it with
anyone from the allotted 10 tickets inventory.
During purchase, the members have to provide their Names and Date of Birth. All the 10 tickets
will be issued on the registered names.
After the plan is purchased, names of the members cannot be replaced.
15. P -TWO PLAN
Best for Husband Wife with two kids
Plan Tariff: INR 39,999 for 10 tickets
(INR 3,999 per ticket)
16. On buying this plan, you will be benefited with an unbeatable price of INR 3999 per
ticket.
This plan is valid for 1 year and the customer can use his/her 10 tickets in 12 months
only.
Once you buy the plan, the price of the tickets will be fixed to INR 3999 per ticket for
the entire year, and it will not fluctuate even in peak season.
There are no hidden charges. Prices are all inclusive of taxes and charges.
Plan is applicable to fly majorly at all the destinations in India.
The customer can book the date of his/her choice and it is our duty to make you travel
on your preferred date.
The customer don't have to pay every time he/she fly. Once he/she buy the plan, he
can enjoy every travel on fixed price round the year.
The package can also be gifted to your loved ones.
Now you can plan your trips whenever you want at lowest fixed airfare.
This package can be utilize by all the members together or individually.
P - TWO PLAN : ATTRACTIONS
17. P - TWO PLAN : HIGHLIGHTS
The customer has to book his travel prior 21 days, and PNR will be issued before 7 days of
travel.
The customer can utilize one round trip in a month either travelling together or individually,
anywhere in India.
The validity of the plan starts from the Date of Plan Purchase.
There is no option of flight/carrier selection by the customer. We at alpfly.com aim to serve you
with the best flights available on your preferred date, as we are operating with leading
domestic airlines of the country.
We prefer to provide direct flight to the customer. If direct flight is unavailable at certain
destinations, the flight with minimum halt time will be provided.
Tickets will not be issued for any Gazetted Holidays/Festive Dates. However, tickets can be
issued 2 days’ prior to any Gazetted Holidays/Festive Dates.
This plan can be used by four members only. Members cannot share and change it with anyone
from the allotted 10 tickets inventory.
During purchase, the members have to provide their Names and Date of Birth. All the 10 tickets
will be issued on the registered names.
After the plan is purchased, names of the members cannot be replaced.
18. P - YOU PLAN
Best for Son/Daughter travelling
with their Parents
Plan Tariff: INR 39,999 for 10 tickets
(INR 3,999 per ticket)
19. On buying this plan, you will be benefited with an unbeatable price of INR 3999 per
ticket.
This plan is valid for 1 year and the customer can use his/her 10 tickets in 12 months
only.
Once you buy the plan, the price of the tickets will be fixed to INR 3999 per ticket for
the entire year, and it will not fluctuate even in peak season.
There are no hidden charges. Prices are all inclusive of taxes and charges.
Plan is applicable to fly majorly at all the destinations in India.
The customer can book the date of his/her choice and it is our duty to make you travel
on your preferred date.
The customer don't have to pay every time he/she fly. Once he/she buy the plan, he
can enjoy every travel on fixed price round the year.
The package can also be gifted to your loved ones.
Now you can plan your trips whenever you want at lowest fixed airfare.
This package can be utilize by all the members together or individually.
P - YOU PLAN : ATTRACTIONS
20. P - YOU PLAN : HIGHLIGHTS
The customer has to book his travel prior 21 days, and PNR will be issued before 7 days of
travel.
The customer can utilize one round trip in a month either travelling together or individually,
anywhere in India.
The validity of the plan starts from the Date of Plan Purchase.
There is no option of flight/carrier selection by the customer. We at alpfly.com aim to serve you
with the best flights available on your preferred date, as we are operating with leading
domestic airlines of the country.
We prefer to provide direct flight to the customer. If direct flight is unavailable at certain
destinations, the flight with minimum halt time will be provided.
Tickets will not be issued for any Gazetted Holidays/Festive Dates. However, tickets can be
issued 2 days’ prior to any Gazetted Holidays/Festive Dates.
This plan can be used by three members only. Members cannot share and change it with
anyone from the allotted 10 tickets inventory.
During purchase, the members have to provide their Names and Date of Birth. All the 10 tickets
will be issued on the registered names.
After the plan purchase, names of the members cannot be replaced.
21. STAR PRIVILEGE PLAN
Recommended for the Corporates, Business Trips,
Entrepreneurs, Frequent Traveler.
Plan Tariff: INR 32,999 for 10 tickets
(INR 3,299 per ticket)
22. STAR PRIVILEGE PLAN :
ATTRACTIONS On buying this plan, you will be benefited with an unbeatable price of INR 3299 per ticket.
This plan is valid for 1 year and the customer can use his/her 10 tickets in 12 months only.
There are no hidden charges. Prices are all inclusive of taxes and charges.
Plan is applicable to fly majorly at all the destinations in India.
Once you buy the plan, the price of the tickets will be fixed to INR 3299 per ticket for the entire
year, and it will not fluctuate even in peak season.
The customer can book ticket for his/her preferred date and time slot as per their convenience and
it is our duty to make you travel on your preferred date & time slot. Below are available time slots.
1. Early Morning Time Slot (any flight between 4am to 8am)
2. Morning Time slot (any flight between 8am to 12pm)
3. Afternoon Time Slot (any flight between 12pm to 4pm)
4. Evening Time Slot (any flight between 4pm – 8pm)
5. Night Time Slot (any flight between 8pm – 12am)
6. Mid- Night Time Slot (any flight between 12am – 4am)
The customer don't have to pay every time he/she fly. Once he/she buy the plan, he can enjoy every
travel on fixed price round the year.
The package can also be gifted to your loved ones.
Now you can plan your trips whenever you want at lowest fixed airfare.
23. STAR PRIVILEGE PLAN : HIGHLIGHTS
The customer has to book his travel prior 07 days, and PNR will be issued before 48 hours of
travel.
The customer can utilize one round trip/two air tickets in a month anywhere in India.
The validity of the plan starts from the Date of Plan Purchase.
There is no option of flight/carrier selection by the customer. We at alpfly.com aim to serve you
with the best flights available on your
preferred date, as we are operating with leading domestic airlines of the country.
We prefer to provide direct flight to the customer. If direct flight is unavailable at certain
destinations, the flight with minimum halt time
will be provided.
Tickets will not be issued for any Gazetted Holidays/Festive Dates. However, tickets can be
issued 2 days prior/after to any Gazetted
Holidays/Festive Dates.
Star Privilege Plan can be used by one person only. He/She cannot share and change it with
anyone from the allotted 10 tickets inventory.
During purchase, the individual have to provide Name and Date of Birth of the customer.
All the 10 tickets will be issued on the registered name.
After the plan is purchased, name of the member cannot be replaced.
25. Alpfly Membership Criteria
Member should be responsible for all transactions made under his/her name or
account.
Member must be 18 years of age or over and have legal capacity.
Member should provide all the information with best of his knowledge and
acceptance.
WWW.ALPFLY.COM cannot be used for speculative, false or fraudulent bookings.
The transmission of threatening, defamatory, pornographic, political or racist
material or any material that is otherwise unlawful or offensive via this website is
expressly prohibited.
Customer can avail one round trip in a month in our all packages.
26. This plan is valid for 1 year and the customer can use his/her 10 tickets in 12 months
only.
The customer has to book his travel prior 21 days, and PNR will be issued before 7
days of travel.
There are no hidden charges. Prices are all inclusive of taxes and charges.
The customer can book the date of his/her choice and it is our duty to make you
travel on your preferred date.
There is no option of flight/carrier selection by the customer. We at alpfly.com aim to
serve you with the best flights available on your preferred date, as we are operating
with leading domestic airlines of the country.
We prefer to provide direct flight to the customer. If direct flight is unavailable at
certain destinations, the flight with minimum halt time will be provided.
27. Modes of Payment
Members do not have to worry about the card information getting into the wrong
hands because your bank will authorize the transaction directly without any
information passing to us. Modes are mentioned below:
1. Online Payments are processed through an online payment gateway system for
the following:
Debit Card
Credit Card
Bank Transfer – It can be done through NEFT / RTGS
2. Cash (Collection/Deposit)
3. Cheque (Collection/Deposit/Courier): Customer will be entitled to use the plan
once the Cheque gets honored.
**Collection charges for every cash/Cheque would be Rs.150.
**Collection is applicable only in Delhi/NCR.
28. Payment Confirmation
Alpfly Member can utilize the services once the payment has been confirmed. If you do
not receive any confirmation from Alpfly within 24 hours, please feel free to contact our
customer care at 1800 – 121 – 2199 or mail us at traveldesk@alpfly.com
Amendments for Issued Tickets
Alpfly Member should send email request from the registered email
address to make any amendment for his/her issued ticket.
Once ticket is made and PNR is provided to you, the ticket amendment
will be subject to availability of new flight / date. It can also cost as per
Airlines Terms and Conditions + Alpfly Service Fee.
If airline fare rules states that the ticket is non-changeable then
amendments on the same ticket cannot be made. However a new ticket
can be issued under the plan purchased from Alpfly.
29. Cancellation Policy
Alpfly Member can cancel the membership at any time within 21 days of purchase.
Cancellation can be done only by Alpfly Member from the registered account ID or
contact number. Cancellation request can also be done through Alpfly login id.
Once plan is purchased, and no ticket is issued, then 90% of the package amount will
be refundable, rest 10% is the cancellation fee.
Once plan is purchased and any ticket is issued, then the entire plan is non-
refundable.
Once ticket is made and PNR is provided to you, the ticket becomes nonrefundable in
case of cancellation.
Refund will be processed through the same online mode in 10 to 15 days.
Baggage and Special Services
Members can carry baggage and their personal belongings as per Airlines Rules and
Regulations.
Special service requests depend on flight’s rules and regulations and subject to
availability. **T&C Apply
31. ************************** Thank You
*****************************
Complaints & Arbitration
We will always endeavor to resolve all complaints on priority basis. For
further assistance, you can write us on customercare@alpfly.com, or you can
call our toll free number 1800 121 2199.
If any Disputes occurs, would be handled under the Delhi Jurisdiction.