1. U N I T 11 : D E C E P T I V E T R AD E P R AC T I C E S AN D
C O N S U M E R P R O T E C T I O N AC T
TEXAS LAW OF AGENCY
2. UNIT 11: DECEPTIVE TRADE PRACTICES AND
CONSUMER PROTECTION ACT
Fraud vs. Misrepresentation
• Types of Misrepresentation
• Fraudulent Misrepresentation
• Negligent Misrepresentation
• Innocent Misrepresentation
3. UNIT 11: DECEPTIVE TRADE PRACTICES AND
CONSUMER PROTECTION ACT
Texas Deceptive Trade Practices Act
• Exemptions from Liability of the DTPA
• Exempt Transactions
• Exempt Professional Services
• Exceptions to the Professional Service Exemption
• DTPA Definitions
• Specific Violations
Relief for Consumers
• Causes of Action
• Producing Cause
• Notice and Inspection
• Harassment
4. UNIT 11: DECEPTIVE TRADE PRACTICES AND
CONSUMER PROTECTION ACT
DTPA Defenses for Brokers
• Statutory Defenses
• Waiver of Rights Under the DTPA
• Mediation
• Offer of Settlement
• Relying on Third Party Information
• Indemnity
• Case Law Used as a Defense
• Contracts Used as a Defense
5. UNIT 11: DECEPTIVE TRADE PRACTICES AND
CONSUMER PROTECTION ACT
Statutory Damages
• Suspension or Revocation of License
DTPA Risk Management
• Omission of Material Facts
• Opinion and Exaggeration
• Position of Parties
• Liability of Salesperson
• Unconscionable Acts
• Management Services
• Real Estate Contracts
