3. 3
E-commerce or electronic commerce is the buying
and selling of goods and services or the transmitting of
funds or data, over an electronic network primarily the
internet.
4. What are the types of pharmacy?
Pharmacy
Offline Online
4
These are
direct selling
of drug from
the store to
consumer
These are
online store
where drug are
sale on e-mail
or online order
5. What is online pharmacy?
• It is a pharmacy that operate over the internet and
sends the orders to customers through the mail or
shipping companies.
5
E-pharmacy
Organised
Its online service of an offline
licensed pharmacy
Non-
organised
There is no check for
genuineness of order
Also improper record
Illegal Drugs are shipped across the
international borders
6. 21%
13%
37%
29%
Consumer review on offline pharmacy
Not receied bill from chemist
Dispensing by unqualified person
Not received councelling
visit multiple pharmacies for required medicine
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7. Why online pharmacy?
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Easy to access
Open 24x7
Wide range of products are available
Affordable price
Time & money saving
Return policy
Delivery to every part of India
8. 8
Disadvantages
of online
pharmacy
Lack of
interaction
with physician
& pharmacist
Not rely on
purity &
quality of
drug
Chances of
drug abuse
Electronic
health record
security issue
Access to
illiterate & poor
population
difficult
Selling of
narcotics is
questionable
Affect
business of
offline seller
9. 9
Issues with
online
availability of
medicine
Absence of
concrete laws To take
money before
delivery is
questionable
Shipment of
drugs to
minor
Identity and
reliability
Legibility
electronic
signature
Prescription
related issue
Security of
financial
transaction
Sale of
antibiotics
11. Laws for pharmacy in India
• Drugs and cosmetic act 1940
• Drugs and cosmetic rule 1945
• Pharmacy act 1948
• Indian medical act 1956
• Information technology act 2000
• Pharmacy practice regulation 2015
• Narcotic drug and psychotropic substance act
1985
• Drugs and magic remedies act 1954
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15. Measures to avoid misuse of online pharmacy
Patients should stop the nonmedical use of prescription drugs
like stimulants, sedatives or opiod pain relievers.
Never using another person’s prescription, and never giving their
prescription medications to others.
storing prescription stimulants, sedatives, and opioids safely.
Schedule H and schedule X drugs cannot be sold without
prescription
According to the report of high level government committee
since doctor’s prescription is mandatory for purchasing drugs,
online pharmacies will need to mandatorily display the portal link
on their homepage for authencity verification by patients or
customers and the prescriptions should be digitally signed by the
physicians.
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16. Conclusions
Though e-pharmacy is more liable than local
pharmacy especially in remote areas, it should
be aimed to establish rules and regulation like
upload of scanned prescriptions.
Patients should be aware on use of
prescription medications.
It would be good to adopt the plans and
programmes of leading countries to design
and develop the e-pharmacy system.
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