1. Your attitude, and behaviour will mark the difference how you and your luxury
service will be perceived and positioned in peoples’ minds.
“LAP OF LUXURY” training program was created by LSL to introduce the soft and
sophisticated distinction of service at all levels in China. Our aim is to provide you
the skills of a luxury attitude, giving you a competitive edge in delivering your
business results.
Program Objectives Program Key Points
• Assess and remove the ordinary • The essence of manners
with the aim to achieve • Global habit and etiquette tips
excellence • The art of elegance
• Master your attitude and mindset • Luxury look for men and women
to embody the luxury spirit, which • The essentials of grooming
aims at perfection, attention to • Being your personal and
detail and lifestyle professional best
• Understanding intuitive and • Service and Retail focused Luxury
genuine service in creating attitude
exceptional experiences in retail • Profile Value merchants
Shanghai Office: An Fu Lu 198, 10C, Shanghai 200031, PRC
Tel: (86 21) 5404 6743 Mobile: (86) 138 1709 2353
Hong Kong Office: 905, 9/F Center Point
181-185 Gloucester Road, Wanchai, Hong Kong
Tel: (852) 2834 0700 Fax: (852) 2838 7752
info@leadershipsuccessltd.com
www.leadershipsuccessltd.com