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Creating a Profitable Company
ASU Startup School / Stage 5
By the end of this lesson, you should
be able to:
• Understand CostStructureandRevenue Streams
• CreateaSalesForecast
• Understand andCreateaProfitandLossforyourCompany
• Definekeymetricsforyourbusinessessuccess
• Understand howtocreatearepeatable, predictable, scalable
andsustainablecompany.
• BuildaBusinessPlanfromyourBusinessModelCanvas
Before we start this lesson, consider:
• Howmuchdoesitcosttoacquireacustomer?
• Howmuchdoesitcosttobuildaproduct?
• Howmuchdoesitcosttoserviceacustomer?
• Howmucharefixedcostversusvariable cost?
• HowdoIpricemyproducttomakeaprofit?
Startup School is…
• Startup School is a 6-part series to help entrepreneurs learn the
fundamentals of entrepreneurship. At the end of this series,
Entrepreneurs will be able to express their ideas with an excellently
crafted elevator pitch. Have completed the Business Model Canvas,
Customer Discovery, Built or Identified an MVP and Understand the Cost
and Revenue needed to be successful. Finally, we will translate all of
this into a Business Plan to execute against.
Your Name
Your BIO Here
Overview
1. OVERVIEW
6. GROWTH
2. 3.4.
5.
Building a Profitable Business Model
ASU Startup School / Stage 5.1
Let’s look at the Business Model Canvas
Preview book: http://www.businessmodelgeneration.com/downloads/businessmodelgeneration_preview.pdf
Download printable canvas: https://upload.wikimedia.org/wikipedia/commons/1/10/Business_Model_Canvas.png
Profit
PROFIT
Cost Structure:
What are the most important costs inherent in our business model?
Which key resources are most expensive?
Which key activities are most expensive?
Revenue Streams:
For what value are our customers really willing to pay? For what do they currently pay?
How are they currently paying?
How would they prefer to pay?
How much does each revenue stream contribute to overall revenues?
Cost Structure
Revenue Streams
Keys to Profitable Company
ASU Startup School / Stage 5.2
Repeatable Customers
The key to success is to find customers that will become repeat customers.
What will they come back for?
So if we can create a subscription service or “wine of the month” subscription
then, we will repeat. Most businesses do not have repeat customers.
Predictable Sales
With repeatable customers, comes predictable sales. Each month grows
The base customer list and revenue streams.
With predictable sales, you can raise money and invest it to create more
Predictable sales.
Scalable Business
With predictable sales pouring in, there will be a need to scale your operations.
How do you do for one customer for one million?
Scalable is a great hurdle, productizing your service and creating a service of
Your product is one way.
How do you make the process match the technology or people?
These are just the beginning of questions to grapplel with…
Sustainable Company
With a scalable business, it creates the possibility to create a sustainable
Company.
Sales Forecast
ASU Startup School / Stage 5.3
Sales Forecast
Download spreadsheet:
Sales is the life blood of a startup. It also cures many other things.
Sales Forecast
Download spreadsheet:
Sales is the life blood of a startup. It also cures many other things.
Add Referral Source
Sales Forecast
Download spreadsheet:
Sales is the life blood of a startup. It also cures many other things.Add Product/Service
Sales Forecast
Download spreadsheet:
Sales is the life blood of a startup. It also cures many other things.Who Sold It
Sales Forecast
Download spreadsheet:
Sales is the life blood of a startup. It also cures many other things.Company you sold it too
Sales Forecast
Download spreadsheet:
Sales is the life blood of a startup. It also cures many other things.If you have types of customers
Sales Forecast
Download spreadsheet:
Sales is the life blood of a startup. It also cures many other things.How closed is the sale
Sales Forecast
Download spreadsheet:
Sales is the life blood of a startup. It also cures many other things.
Automatic based on %
closed and projected
Sales Forecast
Download spreadsheet:
Sales is the life blood of a startup. It also cures many other things.Projected sale in dollars
Profit & Loss
ASU Startup School / Stage 5.3
Profit & Loss
Download spreadsheet:
Understanding where you spend money and make money is pretty important.
Profit & Loss
Download spreadsheet:
Understanding where you spend money and make money is pretty important.
Auto-populates from Forecast
Profit & Loss
Download spreadsheet:
Understanding where you spend money and make money is pretty important.
Commission to Sales Rep
Profit & Loss
Download spreadsheet:
Understanding where you spend money and make money is pretty important.
Project Management to
deliver Service
Profit & Loss
Download spreadsheet:
Understanding where you spend money and make money is pretty important.
Insert Expenses here
Profit & Loss
Download spreadsheet:
Understanding where you spend money and make money is pretty important.
Auto-populates from Forecast
Key Metrics for Startups
ASU Startup School / Stage 5.4
Key Metrics
Let’s review the metrics and pick 3 to see, which is most essential to the success
of your business.
LIST KEY METRICS TO CHOOSE FROM WITH DEFINITIONS
Business Model Canvas to Business
Plan
ASU Startup School / Stage 5.5
Translating Canvas to Plan
Canvas
Value Propositions:
• What value do we deliver to the
customer?
• Which one of our customer’s
problems are we helping to
solve?
• What bundles of products and
services are we offering to
each customer segment?
• Which customer needs are we
satisfying?
Customer Segments:
• For whom are we creating
value?
• Who are our most important
customers?
Business Plan
Executive Summary:
• What value does our idea deliver
and to who?
Market/Targeted Customer:
• Who is your targeted customer and
what size of market are they?
Translating Canvas to Plan
Canvas
Channels:
• Through which channels do our
customer segments want to be
reached?
• How are we reaching them now?
• How are our Channels integrated?
Customer Relationships:
• What type of relationship does each of
our customer segments expect us to
establish and maintain with them?
• Which ones have we established?
• How are they integrated with the rest of
Business Plan
Marketing Plan:
• What are the channels we need to use
to get to our targeted customer?
Sales/Service Plan:
• How do we get, keep and grow our
customers?
Canvas
Key Activities:
• What key activities do our value
propositions require?
• Our Distribution channels?
• Customer Relationships?
• Revenue Streams?
Business Plan
Operations Plan:
• What do we need to do to
operationalize?
Translating Canvas to Plan
Canvas
Key Resources:
• What key resources do our value propositions
require?
• Our Distribution Channels? Customer
Relationships?
• Revenue Streams?
• Which ones work best?
• Which ones are the most cost-efficient?
• How are we integrating them with customer
routines?
• Awareness: How do we raise awareness about
our company’s products and services?
• Evaluation. How do we help customers evaluate
our organization’s Value Proposition?
• Purchase. How do we allow customers to
purchase specific products and services?
• Delivery. How do we deliver a Value Proposition
to the customer?
• After Sales. How do we provide post-purchase
customer support?
Business Plan
Management & Staffing Plan:
• What team do we need?
Translating Canvas to Plan
Canvas
Key Partners:
• Who are our key partners?
• Who are our key suppliers?
• Which key resources are we
acquiring from partners?
• Which key activities do partners
perform?
Business Plan
Partners & Supply Chain:
• Who are the key partners and
suppliers we need to make this
happen?
Translating Canvas to Plan
Canvas
• Cost Structure:
• What are the most important costs
inherent in our business model?
• Which key resources are most
expensive?
• Which key activities are most
expensive?
• Revenue Streams:
• For what value are our customers
really willing to pay? For what do
they currently pay?
• How are they currently paying?
• How would they prefer to pay?
• How much does each revenue
stream contribute to overall
revenues?
•
Business Plan
Startup Capital
• What are the cost to start?
Financial Plan:
• What are the revenue streams and the cost
to create repeatable, predictable, scalable
and sustainable business model?
Appendices:
• What are the other important metrics and
documents to support our business.
Translating Canvas to Plan
Summary and Next Steps
What we will learn in the last class:
• How to Grow your Company
At the end of this course, you will have:
• Completed many Iterations of the Business Model Canvas
• Completed of a Successful 30-Second Elevator Pitch
• Created of a Customer Discovery Analysis
• Developed a Minimum Viable Product
• Created of a Profitable Company
• Understanding of a Fundable Business Plan
Here is a list of all additional resources
To get a sense of the energy humming through Silicon Valley, the following reading will be helpful:
First, for the big picture read Why Software is Eating the World, The Rise and Fall of Personal Computing,
and Internet Trends.
Next, look at these articles on Stanford's Facebook class, The Social Network , and Massively Collaborative
Mathematics.
Finally, read Startup = Growth and the book, Zero to One.
.
ASU Startup School Session 5

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ASU Startup School Session 5

  • 1. Creating a Profitable Company ASU Startup School / Stage 5
  • 2. By the end of this lesson, you should be able to: • Understand CostStructureandRevenue Streams • CreateaSalesForecast • Understand andCreateaProfitandLossforyourCompany • Definekeymetricsforyourbusinessessuccess • Understand howtocreatearepeatable, predictable, scalable andsustainablecompany. • BuildaBusinessPlanfromyourBusinessModelCanvas
  • 3. Before we start this lesson, consider: • Howmuchdoesitcosttoacquireacustomer? • Howmuchdoesitcosttobuildaproduct? • Howmuchdoesitcosttoserviceacustomer? • Howmucharefixedcostversusvariable cost? • HowdoIpricemyproducttomakeaprofit?
  • 4. Startup School is… • Startup School is a 6-part series to help entrepreneurs learn the fundamentals of entrepreneurship. At the end of this series, Entrepreneurs will be able to express their ideas with an excellently crafted elevator pitch. Have completed the Business Model Canvas, Customer Discovery, Built or Identified an MVP and Understand the Cost and Revenue needed to be successful. Finally, we will translate all of this into a Business Plan to execute against.
  • 7. Building a Profitable Business Model ASU Startup School / Stage 5.1
  • 8. Let’s look at the Business Model Canvas Preview book: http://www.businessmodelgeneration.com/downloads/businessmodelgeneration_preview.pdf Download printable canvas: https://upload.wikimedia.org/wikipedia/commons/1/10/Business_Model_Canvas.png
  • 10. Cost Structure: What are the most important costs inherent in our business model? Which key resources are most expensive? Which key activities are most expensive? Revenue Streams: For what value are our customers really willing to pay? For what do they currently pay? How are they currently paying? How would they prefer to pay? How much does each revenue stream contribute to overall revenues?
  • 13. Keys to Profitable Company ASU Startup School / Stage 5.2
  • 14. Repeatable Customers The key to success is to find customers that will become repeat customers. What will they come back for? So if we can create a subscription service or “wine of the month” subscription then, we will repeat. Most businesses do not have repeat customers.
  • 15. Predictable Sales With repeatable customers, comes predictable sales. Each month grows The base customer list and revenue streams. With predictable sales, you can raise money and invest it to create more Predictable sales.
  • 16. Scalable Business With predictable sales pouring in, there will be a need to scale your operations. How do you do for one customer for one million? Scalable is a great hurdle, productizing your service and creating a service of Your product is one way. How do you make the process match the technology or people? These are just the beginning of questions to grapplel with…
  • 17. Sustainable Company With a scalable business, it creates the possibility to create a sustainable Company.
  • 18. Sales Forecast ASU Startup School / Stage 5.3
  • 19. Sales Forecast Download spreadsheet: Sales is the life blood of a startup. It also cures many other things.
  • 20. Sales Forecast Download spreadsheet: Sales is the life blood of a startup. It also cures many other things. Add Referral Source
  • 21. Sales Forecast Download spreadsheet: Sales is the life blood of a startup. It also cures many other things.Add Product/Service
  • 22. Sales Forecast Download spreadsheet: Sales is the life blood of a startup. It also cures many other things.Who Sold It
  • 23. Sales Forecast Download spreadsheet: Sales is the life blood of a startup. It also cures many other things.Company you sold it too
  • 24. Sales Forecast Download spreadsheet: Sales is the life blood of a startup. It also cures many other things.If you have types of customers
  • 25. Sales Forecast Download spreadsheet: Sales is the life blood of a startup. It also cures many other things.How closed is the sale
  • 26. Sales Forecast Download spreadsheet: Sales is the life blood of a startup. It also cures many other things. Automatic based on % closed and projected
  • 27. Sales Forecast Download spreadsheet: Sales is the life blood of a startup. It also cures many other things.Projected sale in dollars
  • 28. Profit & Loss ASU Startup School / Stage 5.3
  • 29. Profit & Loss Download spreadsheet: Understanding where you spend money and make money is pretty important.
  • 30. Profit & Loss Download spreadsheet: Understanding where you spend money and make money is pretty important. Auto-populates from Forecast
  • 31. Profit & Loss Download spreadsheet: Understanding where you spend money and make money is pretty important. Commission to Sales Rep
  • 32. Profit & Loss Download spreadsheet: Understanding where you spend money and make money is pretty important. Project Management to deliver Service
  • 33. Profit & Loss Download spreadsheet: Understanding where you spend money and make money is pretty important. Insert Expenses here
  • 34. Profit & Loss Download spreadsheet: Understanding where you spend money and make money is pretty important. Auto-populates from Forecast
  • 35. Key Metrics for Startups ASU Startup School / Stage 5.4
  • 36. Key Metrics Let’s review the metrics and pick 3 to see, which is most essential to the success of your business. LIST KEY METRICS TO CHOOSE FROM WITH DEFINITIONS
  • 37. Business Model Canvas to Business Plan ASU Startup School / Stage 5.5
  • 38. Translating Canvas to Plan Canvas Value Propositions: • What value do we deliver to the customer? • Which one of our customer’s problems are we helping to solve? • What bundles of products and services are we offering to each customer segment? • Which customer needs are we satisfying? Customer Segments: • For whom are we creating value? • Who are our most important customers? Business Plan Executive Summary: • What value does our idea deliver and to who? Market/Targeted Customer: • Who is your targeted customer and what size of market are they?
  • 39. Translating Canvas to Plan Canvas Channels: • Through which channels do our customer segments want to be reached? • How are we reaching them now? • How are our Channels integrated? Customer Relationships: • What type of relationship does each of our customer segments expect us to establish and maintain with them? • Which ones have we established? • How are they integrated with the rest of Business Plan Marketing Plan: • What are the channels we need to use to get to our targeted customer? Sales/Service Plan: • How do we get, keep and grow our customers?
  • 40. Canvas Key Activities: • What key activities do our value propositions require? • Our Distribution channels? • Customer Relationships? • Revenue Streams? Business Plan Operations Plan: • What do we need to do to operationalize? Translating Canvas to Plan
  • 41. Canvas Key Resources: • What key resources do our value propositions require? • Our Distribution Channels? Customer Relationships? • Revenue Streams? • Which ones work best? • Which ones are the most cost-efficient? • How are we integrating them with customer routines? • Awareness: How do we raise awareness about our company’s products and services? • Evaluation. How do we help customers evaluate our organization’s Value Proposition? • Purchase. How do we allow customers to purchase specific products and services? • Delivery. How do we deliver a Value Proposition to the customer? • After Sales. How do we provide post-purchase customer support? Business Plan Management & Staffing Plan: • What team do we need? Translating Canvas to Plan
  • 42. Canvas Key Partners: • Who are our key partners? • Who are our key suppliers? • Which key resources are we acquiring from partners? • Which key activities do partners perform? Business Plan Partners & Supply Chain: • Who are the key partners and suppliers we need to make this happen? Translating Canvas to Plan
  • 43. Canvas • Cost Structure: • What are the most important costs inherent in our business model? • Which key resources are most expensive? • Which key activities are most expensive? • Revenue Streams: • For what value are our customers really willing to pay? For what do they currently pay? • How are they currently paying? • How would they prefer to pay? • How much does each revenue stream contribute to overall revenues? • Business Plan Startup Capital • What are the cost to start? Financial Plan: • What are the revenue streams and the cost to create repeatable, predictable, scalable and sustainable business model? Appendices: • What are the other important metrics and documents to support our business. Translating Canvas to Plan
  • 45. What we will learn in the last class: • How to Grow your Company
  • 46. At the end of this course, you will have: • Completed many Iterations of the Business Model Canvas • Completed of a Successful 30-Second Elevator Pitch • Created of a Customer Discovery Analysis • Developed a Minimum Viable Product • Created of a Profitable Company • Understanding of a Fundable Business Plan
  • 47. Here is a list of all additional resources To get a sense of the energy humming through Silicon Valley, the following reading will be helpful: First, for the big picture read Why Software is Eating the World, The Rise and Fall of Personal Computing, and Internet Trends. Next, look at these articles on Stanford's Facebook class, The Social Network , and Massively Collaborative Mathematics. Finally, read Startup = Growth and the book, Zero to One. .

Editor's Notes

  1. Homework Guide: No notes here. Facilitators Guide: This should be the slide on the screen, when students enter the room.
  2. Homework Guide: No notes needed Facilitators Guide: Share the following as things they will be able to do: Understand Cost Structure and Revenue Streams Create a Sales Forecast Understand and Create a Profit and Loss for your Company Define key metrics for your businesses success Understand how to create a repeatable, predictable, scalable and sustainable company. Build a Business Plan from your Business Model Canvas
  3. Homework Guide: No notes needed, follow Facilitators Guide below Facilitators Guide: Spend a couple minutes discussing each question: How much does it cost to acquire a customer? How much does it cost to build a product? How much does it cost to service a customer? How much are fixed cost versus variable cost? How do I price my product to make a profit?
  4. Homework Guide: No notes needed Facilitators Guide: Startup School is a 6-part series to help entrepreneurs learn the fundamentals of entrepreneurship. At the end of this series, Entrepreneurs will be able to express their ideas with an excellently crafted elevator pitch. Have completed the Business Model Canvas, Customer Discovery, Built or Identified an MVP and Understand the Cost and Revenue needed to be successful. Finally, we will translate all of this into a Business Plan to execute against.
  5. Homework Guide: No action required Facilitators Guide: Action Required DELETE OR “UPDATE WITH YOUR BIOGRAPHY” Who am I? REPLACE MY BIO HERE WITH YOUR BIOGRAPHY> Add your bio here for other Facilitators. In Facilitation Training, have Facilitators create their own bios.
  6. Homework Guide: Follow notes below Facilitators Guide: Overview of 6 Modules – 1. Overview is a chapter to introduce the concept of the simplified canvas. 2. Idea chapter is how to test your idea. 3. Customer is finding your customer. 4. Product is knowing that satisfies a need for that customer. 5. Profit is understanding the cost and pricing of your product or service. 6. Growth is all about growing your product or service.
  7. Homework Guide: Follow notes below Facilitators Guide: Today we are going to focus on Building a Profitable Business Model
  8. Homework Guide: Follow notes below Facilitators Guide: Hand out Canvas to classroom or download here online.
  9. Homework Guide: Follow notes below Facilitators Guide: Here are some questions to prompt the class on PROFIT. Ask and have people write answers down to a handle on the content. Key Activities: What key activities do our value propositions require? Our Distribution channels? Customer Relationships? Revenue Streams? Key Resources: What key resources do our value propositions require? Distribution Channels? Customer Relationships? Revenue Streams? Awareness: How do we raise awareness about our company’s products and services? Evaluation. How do we help customers evaluate our organization’s Value Proposition? Purchase. How do we allow customers to purchase specific products and services? Delivery. How do we deliver a Value Proposition to the customer? After Sales. How do we provide post-purchase customer support? Key Partners: Who are our key partners? Who are our key suppliers? Which key resources are we acquiring from partners? Which key activities do partners perform?
  10. Homework Guide: Follow notes below Facilitators Guide: Here are some questions to prompt the class on PROFIT. Ask and have people write answers down to a handle on the content. Key Activities: What key activities do our value propositions require? Our Distribution channels? Customer Relationships? Revenue Streams? Key Resources: What key resources do our value propositions require? Distribution Channels? Customer Relationships? Revenue Streams? Awareness: How do we raise awareness about our company’s products and services? Evaluation. How do we help customers evaluate our organization’s Value Proposition? Purchase. How do we allow customers to purchase specific products and services? Delivery. How do we deliver a Value Proposition to the customer? After Sales. How do we provide post-purchase customer support? Key Partners: Who are our key partners? Who are our key suppliers? Which key resources are we acquiring from partners? Which key activities do partners perform?
  11. Homework Guide: Follow notes below Facilitators Guide: Click on the image to play the video or link here: https://www.youtube.com/watch?v=f_HEz1ET1JE
  12. Homework Guide: Follow notes below Facilitators Guide: Click on the image to play the video or link here: https://www.youtube.com/watch?v=i2frxfkIsFA
  13. Homework Guide: Follow notes below Facilitators Guide: The Keys to a Profitable Company
  14. Homework Guide: Follow notes below Facilitators Guide: Repeatable Customers The key to success is to find customers that will become repeat customers. What will they come back for? So if we can create a subscription service or “wine of the month” subscription then, we will repeat. Most businesses do not have repeat customers.
  15. Homework Guide: Follow notes below Facilitators Guide: Predictable Sales With repeatable customers, comes predictable sales. Each month grows The base customer list and revenue streams. With predictable sales, you can raise money and invest it to create more Predictable sales.
  16. Homework Guide: Follow notes below Facilitators Guide: With predictable sales pouring in, there will be a need to scale your operations. How do you do for one customer for one million? Scalable is a great hurdle, productizing your service and creating a service of Your product is one way. How do you make the process match the technology or people? These are just the beginning of questions to grapplel with…
  17. Homework Guide: Follow notes below Facilitators Guide:
  18. Homework Guide: Follow notes below Facilitators Guide:
  19. Homework Guide: Follow notes below Facilitators Guide: Walk through the circled with the class and answer questions.
  20. Homework Guide: Follow notes below Facilitators Guide:
  21. Homework Guide: Follow notes below Facilitators Guide:
  22. Homework Guide: Follow notes below Facilitators Guide:
  23. Homework Guide: Follow notes below Facilitators Guide:
  24. Homework Guide: Follow notes below Facilitators Guide: A type of customer (A, B and C) often refers to the sales teams focus on different accounts. A accounts may be home runs, while B’s are doubles and triples. C’s are nice to get on base, yet not going to change the sales pipeline.
  25. Homework Guide: Follow notes below Facilitators Guide:
  26. Homework Guide: Follow notes below Facilitators Guide: This automatically calculates to give you number that is more accurate per month in closing.
  27. Homework Guide: Follow notes below Facilitators Guide:
  28. Homework Guide: Follow notes below Facilitators Guide:
  29. Homework Guide: Follow notes below Facilitators Guide: Walk through the circled with the class and answer questions.
  30. Homework Guide: Follow notes below Facilitators Guide:
  31. Homework Guide: Follow notes below Facilitators Guide:
  32. Homework Guide: Follow notes below Facilitators Guide:
  33. Homework Guide: Follow notes below Facilitators Guide:
  34. Homework Guide: Follow notes below Facilitators Guide:
  35. Homework Guide: Follow notes below Facilitators Guide:
  36. Homework Guide: Follow notes below Facilitators Guide: What are some key metrics for your business?
  37. Homework Guide: Follow notes below Facilitators Guide:
  38. Homework Guide: Follow notes below Facilitators Guide: If you answer the questions on the right, they easily fill in the questions on the left. First complete left side and then answer right side to bring answer together.
  39. Homework Guide: Follow notes below Facilitators Guide:
  40. Homework Guide: Follow notes below Facilitators Guide:
  41. Homework Guide: Follow notes below Facilitators Guide:
  42. Homework Guide: Follow notes below Facilitators Guide:
  43. Homework Guide: Follow notes below Facilitators Guide:
  44. Homework Guide: Follow notes below Facilitators Guide:
  45. Homework Guide: Follow notes below Facilitators Guide:
  46. Homework Guide: Follow notes below Facilitators Guide: Here are some materials not required in the course, yet may be substantive. Dive deeper on areas you want to know more. Be prepared to share one thing you learned with the class from additional materials.
  47. THE END