1. Citizen Engagement Project
MANUAL FOR FACILITATING OFFICER
Citizen engagement from Slum communities for
Participatory budgeting process in the Pune
Municipal Corporation (PMC) Annual budget process.
Zigisha Mhaskar, Pune India.
2. Contents of Manual
1. Context of Citizen Engagement
2. Role of the Facilitator
3. Stakeholders in the CE meeting
4. Tools for CE
5. Meeting process flow
6. Outputs of the process
4. 2. Role of the Facilitator
๏ Giving information
on the Participatory
Budgeting process,
its what, why and
how.
๏ Ensuring a
Deliberative
dialogue between
the citizens and
PMC officials
๏ Assisting in
creation of
5. 3. Stakeholders in the CE
meeting
Slum
Citizens
PMC
Officials
Coordinating
NGO
Facilitator
NGO
Elected
Official
6. 4. Tools for CE
๏ IEC Material such as
banners, street plays,
videos.
๏ Menu of 8 to 10
sample projects
๏ Group work for
deliberation โ chart
paper and pens.
Water supply
โขPipe is broken โ Leakage to be fixed
โขWater pressure is not sufficient โ water
tank to be installed
Sanitation
โขToilet door is broken โ Repair of toilets
โขWater tank is leaking โ Fixing the tank
Community Hall
โขNo community hall - Construct a new hall
7. 5. Meeting process flow
Introductions
and
Information
sharing
Group work
to identify
projects
using Menu
cards
Presentation
of projects
by each
group
Prioritization
of projects to
be submitted
from the
Community
8. 6. Outputs and outcomes
expected of the process
๏ List of 5 potential
projects to be
submitted for inclusion
in the P-budgeting
process from the
community.
๏ Awareness of the
scheme within the
community
๏ Capacity building of
the Govt Official to
conduct the process in
future years.