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Citizen Engagement Project
MANUAL FOR FACILITATING OFFICER
Citizen engagement from Slum communities for
Participatory budgeting process in the Pune
Municipal Corporation (PMC) Annual budget process.
Zigisha Mhaskar, Pune India.
Contents of Manual
1. Context of Citizen Engagement
2. Role of the Facilitator
3. Stakeholders in the CE meeting
4. Tools for CE
5. Meeting process flow
6. Outputs of the process
1. Context Citizen
Engagement
PMC/ULB
Ward Officer
Engineer
Health
Officer
Social
Worker
NG O
Coordinating
NGO
Facilitating
Officer Slum
Community
Citizens
2. Role of the Facilitator
๏‚— Giving information
on the Participatory
Budgeting process,
its what, why and
how.
๏‚— Ensuring a
Deliberative
dialogue between
the citizens and
PMC officials
๏‚— Assisting in
creation of
3. Stakeholders in the CE
meeting
Slum
Citizens
PMC
Officials
Coordinating
NGO
Facilitator
NGO
Elected
Official
4. Tools for CE
๏‚— IEC Material such as
banners, street plays,
videos.
๏‚— Menu of 8 to 10
sample projects
๏‚— Group work for
deliberation โ€“ chart
paper and pens.
Water supply
โ€ขPipe is broken โ€“ Leakage to be fixed
โ€ขWater pressure is not sufficient โ€“ water
tank to be installed
Sanitation
โ€ขToilet door is broken โ€“ Repair of toilets
โ€ขWater tank is leaking โ€“ Fixing the tank
Community Hall
โ€ขNo community hall - Construct a new hall
5. Meeting process flow
Introductions
and
Information
sharing
Group work
to identify
projects
using Menu
cards
Presentation
of projects
by each
group
Prioritization
of projects to
be submitted
from the
Community
6. Outputs and outcomes
expected of the process
๏‚— List of 5 potential
projects to be
submitted for inclusion
in the P-budgeting
process from the
community.
๏‚— Awareness of the
scheme within the
community
๏‚— Capacity building of
the Govt Official to
conduct the process in
future years.
Thank You.
z.mhaskar@gmail.co
m

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Citizen engagement project

  • 1. Citizen Engagement Project MANUAL FOR FACILITATING OFFICER Citizen engagement from Slum communities for Participatory budgeting process in the Pune Municipal Corporation (PMC) Annual budget process. Zigisha Mhaskar, Pune India.
  • 2. Contents of Manual 1. Context of Citizen Engagement 2. Role of the Facilitator 3. Stakeholders in the CE meeting 4. Tools for CE 5. Meeting process flow 6. Outputs of the process
  • 3. 1. Context Citizen Engagement PMC/ULB Ward Officer Engineer Health Officer Social Worker NG O Coordinating NGO Facilitating Officer Slum Community Citizens
  • 4. 2. Role of the Facilitator ๏‚— Giving information on the Participatory Budgeting process, its what, why and how. ๏‚— Ensuring a Deliberative dialogue between the citizens and PMC officials ๏‚— Assisting in creation of
  • 5. 3. Stakeholders in the CE meeting Slum Citizens PMC Officials Coordinating NGO Facilitator NGO Elected Official
  • 6. 4. Tools for CE ๏‚— IEC Material such as banners, street plays, videos. ๏‚— Menu of 8 to 10 sample projects ๏‚— Group work for deliberation โ€“ chart paper and pens. Water supply โ€ขPipe is broken โ€“ Leakage to be fixed โ€ขWater pressure is not sufficient โ€“ water tank to be installed Sanitation โ€ขToilet door is broken โ€“ Repair of toilets โ€ขWater tank is leaking โ€“ Fixing the tank Community Hall โ€ขNo community hall - Construct a new hall
  • 7. 5. Meeting process flow Introductions and Information sharing Group work to identify projects using Menu cards Presentation of projects by each group Prioritization of projects to be submitted from the Community
  • 8. 6. Outputs and outcomes expected of the process ๏‚— List of 5 potential projects to be submitted for inclusion in the P-budgeting process from the community. ๏‚— Awareness of the scheme within the community ๏‚— Capacity building of the Govt Official to conduct the process in future years.