The document outlines the services provided by Zabbix, including tech support, consulting, training, and development for customers transitioning to Zabbix. It discusses use-cases, challenges in deployment, and emphasizes support options and communication. Additionally, it provides a call to action for interested parties to request demos, attend webinars, and purchase services.

1. Getting things done with Zabbix services
Alexander Sergunin
Sales Manager

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What’s there to talk about?
$ervices, duh!
Fine, there will be real use-cases as well
The Intro

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•Tech support
•Consulting
•Training
•Development
•Upgrades
•etc
Take your pick:
Services

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•Deploy/tune
•Migrate (wink-wink)
•Support
•Expand your services
In other words, what can we do
Services

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You - service provider / integrator
Customer – decides to move to
Zabbix completely…like now
The Premise

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•Lack of Zabbix expertise
•Lack of available resources
Let us bite the bullet for you!
The Problem

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•Your customer is only half way
through with the requirements.
• Some equipment is not even
shipped yet.
•Deadlines are closing in fast.
The Example

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Have some more obstacles:
•Connection – 800x600 teamviewer window.
•Sleep mode?!
•Slow internet and end user response rate.
Easy, right?
The Example

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•Zabbix deployed!
•Custom SNMP templates.
•Integration.
•Documentation and more.
The Outcome

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•JIRA (secure portal)
•Email, phone, remote sessions,
onsite visits
That's nice and all, we just want
maintenance. How does that work?
Support

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Response time GUARANTEED
The Statement

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We too use Zabbix!
The Truth

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New ticket
Update
SMS
Notify specified engineer within “n” minutes
Each update is registered
No ACK within set time – notify ALL!
The Work Flow

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•Quality services upon request
•Detailed documentation of a job well done
•Piece of mind
•Support the product
•Be a part of an awesome community
The Benefits

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YOU!
The People

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How to get started:
•Request a demo.
•Attend webinars.
•Download the software.
•Buy our services.
The Options

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Questions?
sales@zabbix.com