1. Yuriy Kuznetsov
Technical Writer
Email
Phone (cell)
Location
Approximate salary
yuriy.kuznetsov@live.com
+7 916 938 86 44
Moscow
88 000 rubles (net)
Education
Basic
⦁ Computer and Automated System Software Engineering, Bachelor of Science Diploma
Advanced trainings
⦁ Antivirus System Implementation, Softline Education
⦁ RISO Duplicators Service Maintenance (RP and RZ series) training, Riso GmbH
⦁ Office Equipment Service Maintenance Basics, Xerox CIS Training Center
Work experience
Technical Writer
August 2012 - present, Ancort, cryptographic solution provider
Introducing a new hardware-based encryption solution to the market.
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Creating user and technical documents in Russian and English.
Preparing marketing and promotional materials.
Consulting the staff.
Testing the product and making suggestions to improve it.
IT Engineer
February 2011 – August 2012, KDDI Eastern Europe, systems integrator, (global.kddi.com)
Implementing the mission to fulfil IСT needs of Japanese companies in Russia mission, I:
⦁ Prepared IT solutions and made them work.
⦁ Maintained computer systems.
⦁ Translated advertising and other materials (English Russian).
Service Center Manager
April 2010 – January 2011, Complus, IT equipment maintenance.
Developing a small yet promising service center.
⦁ Worked out market targeting and pricing.
⦁ Designed the corporate identity (logo, advertising, etc.)
⦁ Transacted with other service centers to cooperate and represent them in the region.
IT Engineer
10.2008 - 03.2010 KDDI Eastern Europe, systems integrator
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Provided IT system technical support.
Created and translate documents.
Kept business with suppliers.
Managed small projects.
2. Engineering Group Leader
August 2008 – October 2008, Xerox, document outsourcing project, (xerox.com)
⦁ Leaded the engineer team, managed print services of a bank (about 100 branches).
⦁ Optimized office printing, finding the bottlenecks; gradually replacing equipment.
Engineering Group Leader
April 2008 – June 2008, SBV, legal information system Consultant Plus (sbvgroup.ru)
⦁ In charge of the engineers updating and repairing customers’ legal databases onsite.
⦁ Put into practice a geographic information system to improve the engineers' routes.
IT Engineer
September 2007 – May 2008 , self-employed, IT equipment maintenance
⦁ Supported IT systems.
⦁ Created and modified LANs.
Head of Network Department
January 2007 – August 2007, Alex-Service, systems integrator, (alex-service.ru)
⦁ Prepared estimates and price quotes (also for tenders).
⦁ Designed and implemented LANs, maintained PBXs.
⦁ Installed access control and video surveillance systems.
Head of Service Center
September 2005 – January 2007, Alex-Service, systems integrator
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Introduced an accounting system of repaired office equipment.
Systemized the pricing, market targeting, emphasized the competitive edges.
Increased the inventory turnover ratio.
Made service maintenance contracts (including full service maintenance agreements).
IT Engineer
June 2003 – August 2005, Alex-Service, systems integrator
⦁ Maintained PCs and office equipment.
⦁ Installed and tested small local area networks.
Additional information
Languages
Russian — native language
English — fluent
Core skills
Aimed at inventive and effective results.
Broad-based experienced and yet:
Get to know and represent new every day.
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Familiar with common help authoring tools
Have an artist diploma; use my skills in computer graphics.
Use my knowledge of typography and page-proofs.
Constantly improving creative vision in music, photography, art and others.
Deeply interested in new technologies.