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Email Etiquette at Work
Email communication has become one of the main means of communication in the world.
This can be the first contact you have with a client, stakeholder, or even peers. First impression is
extremely valuable these days and having good email etiquette is an asset no matter how big or small
your company might be. Remember, what goes out after clicking that “Send” button not only
represents you, but it represents the company you work for.
A few things to keep in mind when typing an email:
1. Grammar – Please keep in mind that auto-correct can be your friend but it can be
your enemy too.
2. Proofread – Make sure that what you’re sending makes sense. Sometimes we skip
words, start sentences before finishing the previous one, or we might not be as clear
as we think we are. We have all been there, particularly when in a rush.
3. Greetings – Hello, Hi, Good Morning, Good afternoon, Mr/Mrs, go a long way. Treat
the recipient as you like to be treated.
4. Know your audience – When typing an email, keep in mind your recipient. First, you
want to be sure they understand the message. Use simple language when needed. A
message is only delivered efficiently when the recipient can understand it. Second,
keep in mind that you wouldn’t use the same type of emails to everyone. For example,
an email between peers can be more casual vs. an email to a Director.
Email Etiquette is very easy to follow. For more tips, check out this video from Harvard Business
Review: 8 Email Etiquette Tips – How to Write Better Emails at Work.

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Email Etiquette at Work

  • 1. Email Etiquette at Work Email communication has become one of the main means of communication in the world. This can be the first contact you have with a client, stakeholder, or even peers. First impression is extremely valuable these days and having good email etiquette is an asset no matter how big or small your company might be. Remember, what goes out after clicking that “Send” button not only represents you, but it represents the company you work for. A few things to keep in mind when typing an email: 1. Grammar – Please keep in mind that auto-correct can be your friend but it can be your enemy too. 2. Proofread – Make sure that what you’re sending makes sense. Sometimes we skip words, start sentences before finishing the previous one, or we might not be as clear as we think we are. We have all been there, particularly when in a rush. 3. Greetings – Hello, Hi, Good Morning, Good afternoon, Mr/Mrs, go a long way. Treat the recipient as you like to be treated. 4. Know your audience – When typing an email, keep in mind your recipient. First, you want to be sure they understand the message. Use simple language when needed. A message is only delivered efficiently when the recipient can understand it. Second, keep in mind that you wouldn’t use the same type of emails to everyone. For example, an email between peers can be more casual vs. an email to a Director. Email Etiquette is very easy to follow. For more tips, check out this video from Harvard Business Review: 8 Email Etiquette Tips – How to Write Better Emails at Work.