Ankit Taneja - IoT provides an opportunity for businesses of all sizes to add value to their bottom line, improve customer satisfaction and other KPIs. Developing for the Internet of Things is a complex endeavor, and nobody wants to do it from scratch. Therefore, I invite you to my workshop to learn how to connect an IoT device with the Salesforce IoT Cloud. If you have ever heard about an Arduino, a Raspberry Pi, an ESP32 or any other IoT module and always wanted to get your hands dirty, then this workshop is for you. First, I will do a quick introduction into the Salesforce IoT Cloud. Then, I will demonstrate how to setup a device, it’s properties and how to listen to it (Yes, they speak ;)). Later, I will explain what is a micro-controller & how do they work. Finally, we will bring the two together and see how they interact in real-time in a quirky demo.

1. Ankit Taneja, Salesforce Freelancer
Behind Every Device is a Customer.
Learn how to connect IoT devices to Salesforce.
email@salesforce.com
@twitterhandle

2. Agenda
Things we are going to talk about today
• Salesforce IoT offerings
• ESP32 IoT module
• Arduino IDE
• Exercises
a) Setting up IoT Clound
b) Setting up Arduino IDE
c) Blinking onboard LED via Salesforce
d) Create a Case via action triggered on LED.

3. Downloads
Tools we need for this workshop
1. Arduino IDE: https://www.arduino.cc/en/Main/Software
2. Sketches from GitHub ( To be uploaded)
3. ESP32 board

4. About myself
Indian born, Berlin based!
• Came to Germany in 2011 to do Master Thesis / be a Scientist. Did IT
Forensics at Fraunhofer Institute before moving into Salesforce world.
• Working with Salesforce since 2012, Freelancing since 2015.
• Well versed in almost all areas of Salesforce but my expertise is in Service
Cloud and integrating Salesforce with other systems. That’s where I have
done most of my work.
• Worked with various company sizes, from Fortune 500 to nascent startups.
• Currently getting involved in the IoT / DIY community.
• Berlin Developer Group Founder / Co-Leader. Former Hamburg Developer
Group Leader.

5. Salesforce IoT Cloud
• Platform Events
• Assets
• Contexts
• Orchestration

6. Exercise 1: Setting Up IoT Cloud

7. ESP32 Module
• What is SOC? (System on Chip)
• Arduino IDE quick tour
• What is a Sketch?
• Working with our first Sketch

8. Exercise 2: Setting Up Arduino IDE

9. Oauth 2.0 Device Flow
• Downloading the Sketch
• Registering the devices via Device Flow

10. Exercise 3: Blinking LED on the Chip via
Salesforce

11. Exercise 4: Case creation triggered via Chip

12. For doing at home & further learning
Resources

14. Two or More Characters

15. Trailblazer Community Characters Use Characters Sparingly

16. Some more - but be careful to not dilute your message