This document discusses how to start with data-driven marketing. It explains that data-driven marketing uses data from customer interactions to gain insights into customer behaviors and preferences in order to enhance the customer experience. It acknowledges that data-driven marketing sounds appealing but can be challenging to implement, as companies must address issues like collecting the right data, integrating different data sources, analyzing the data, and taking action based on insights. The document then outlines a five-step process for data-driven marketing: collect, integrate, analyze, visualize, and activate. It provides examples of what to consider for each step to implement a successful data-driven approach.
5. Marketing usually revolves around two aspects that include
1Understanding
audiences’ needs
and preferences
2Creating a demand
for the products that
the target market
wants to purchase.
7. Data-driven
marketing
is the use of data acquired through customer interactions to gain insight on
customer motivations, preferences and behaviors.
Data-driven insights enable organizations to enhance and personalize the customer
experience.
8. Increased efficiency
➔ Measuring the success of your
marketing
➔ Feeding advertising
algorithms the right signals
➔ Making informed decisions
when allocating media
budgets
Improved performance
➔ Increasing the success of campaigns
(optimisation)
➔ Driving purchases via personalized offers
➔ Utilising the new and advanced features
of advertising platforms
Reaching customers
more effectively
➔ Personalize customer communications
➔ Reach out to customers cross-channel
➔ Increase customer loyalty
The use of data to personalize the customer experience allows for…
11. Data challenges to do data-driven marketing
Getting the right
data in scalable,
privacy-first and
easy to
understand way.
Interpreting the
data
Integrating
platforms to blend
data
Acting on the
data
However, this approach involves a lot of trial and error as marketers make decisions based on the assumptions they develop about the target audience. By following traditional marketing methods, businesses waste their time, money, and resources by launching various campaigns to identify the one that meets their marketing objectives.
After all, data-driven marketing offers businesses a myriad of benefits. With detailed customer insights at their disposal, marketers >can increase their customer acquisition>create highly-targeted and personalized campaigns> and help the stakeholders make informed decisions.
On the contrary, data-driven marketing alleviates the risk that businesses have to go through when they apply traditional marketing methods. With this approach, marketers can gain a deeper understanding of their target audience and present the right product offering, at the right time, to the right prospects.
Phases to get to data-driven marketing
And this is data-driven marketing
Enabled by the right data… and the right platform & tools.