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1. As the relationship between the U.S. and China has soured, so has public opinion about Zoom.
With headquarters in the U.S. but several hundred employees in China and a Chinese native as a
founder, users were particularly alarmed to discover that communications were sometimes routed
through servers in China even though all the participants were domestically located. Engaging in
global business inherently poses various risks. Which type of risk best describes this dramatic
shift in sentiments about China that have affected all businesses and firms in that country?
a. Corruption risk
b. Micropolitical risk
c. Macropolitical risk
d. Economic risk
2. Numerous capacity, privacy, and security concerns have been brought to the forefront with
Zoom users over the last few years. Users became aware of data sharing when companies like
Facebook and Zoombombings disrupted meetings. These situations have resulted in informal
inquiries, lawsuits, and the prohibition of Zoom by large corporations such as Google and
SpaceX. In April 2020, CEO Yuan apologized for the security issues and Zoom agreed to
address several security and privacy concerns, improving protocols and acquiring Keybase to
bolster Zoom's end-to-end encryption. Yuan has stated that privacy and security come first,
saying "That's the number one thing we need to change." Which cultural dimension is most
closely related to the public's response to Zoom's missteps?
a. Ascription
b. Power distance
c. Individualism
d. Uncertainty avoidance
3. In 2021, a class-action lawsuit was brought against Zoom by users, including church groups,
claiming they were bombarded with abusive messages and imagery by Zoombombers. As part of
a settlement agreement reached with Zoom, the company will pay $85 million to users in cash
compensation and implement reforms to its business practices. This lawsuit involves which form
of legal system in the U.S.?
a. Common law legal system
b. Criminal law legal system
c. Theocratic law legal system
d. Civil law legal system
4. As virtual meetings become more and more common due to COVID-19 pandemic restrictions,
the uptake in the use of Zoom has skyrocketed. Zoom has terms and conditions in place that
stipulate what happens to a business's content in line with U.S. intellectual property protections,
which are essentially limited monopoly rights legally granted by a nation to the creator of
intellectual property. Company logos are covered by which intellectual property protection?
a. Patent
b. Trademark
c. Copyright
d. HIPAA

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