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Introducing
www.ruggles2llc.com
info@ruggles2llc.com
Helping deliver better, faster, and less-costly results by
working smarter, not just harder!
www.ruggles2llc.com 2
We are a full-service, management consulting firm
(B2B) engaged to help you increase your profits (for-
profit) or revenues (not-for-profit/government) by
showing you how to work smarter, not just harder.
We employ tools and techniques taken from Lean
Enterprise, Business Process Improvement, Project
Portfolio Management, Program Management, Project
Management, the Baldrige Excellence Framework, Total
Quality Management, Six Sigma, Business Analysis, and
Agile/Scrum to help you produce outcomes that are
better, faster, and less costly than ever before.
Who We Are
To help you overcome your performance struggles!™
www.ruggles2llc.com 3
Our Mission
To become recognized as more than just a management
consulting firm but as your most trusted strategic business
partner and solution provider.
Our Vision
To demonstrate Transparency, Respect, Understanding,
Stability, Transformation, Excellence, and Dedication
(T.R.U.S.T.E.D.) in all that we do.
Our Core Values
We were founded in August, 2011, in order to fulfill…
Our clients and colleagues see us as a trustworthy
strategic business partner and solution provider based in
Metro-NYC who they can count on!
We are members of: the Meadowlands Regional, Fair
Lawn, and Statewide Hispanic Chambers of Commerce as
well as the Gemba Academy. NAICS Codes we support are:
#541611, 541614, 561110, and 611430.
www.ruggles2llc.com 4
Our Reputation
We can help you increase your profits (if you’re in the
private sector) or proceeds (if you’re a non-profit or in the
public sector) by showing you how to produce better,
faster, and less costly results by working smarter, not just
harder, and by maximizing customer value as you remove
one or more of the eight (8) wastes (T. I. M.W.O.O.D.I.)*.
www.ruggles2llc.com 5
Our Value Proposition
*- Transportation, Inventory, Motion, Waiting, Overprocessing,
Overproducing, Defects, and Intellect
1. Our versatility in the repertoire of continuous performance
improvement frameworks, tools, and techniques we’ve
mastered to help you meet your needs -- in English or
Spanish.
2. Our optimism in helping you look for your “Opportunities
For Improvement” -- NOT your “Weaknesses” -- and to help
you exploit them to perform better, faster, and cheaper.
3. Our proactive, integrative, and preventive mindset, NOT a
reactive, isolated, and corrective one.
4. Our flexibility to provide different types of support:
training, consulting, coaching, mentoring, and more.
www.ruggles2llc.com 6
What Makes Ruggles2 LLC Unique
www.ruggles2llc.com 7
What We Do at Ruggles2 LLC
We help you overcome your performance struggles in the
following eight (8) Organizational Areas (the “8 P’s”):
1. Purpose
2. People
3. Preparedness
4. Portfolios
5. Products
6. Programs
7. Projects
8. Processes
 Consulting (Organizations)
 Coaching (Teams)
 Mentoring (Individuals)
 Facilitating (Discussions)
 Public Speaking (Speeches)
 Auditing (Standards)
 Training (F-2-F or Virtual)
 Translating (Documents)
www.ruggles2llc.com 8
How We Do It at Ruggles2 LLC
We work with our clients by performing the following
eight (8) types of services:
 Gemba Academy Standards for Lean/Kaizen and Six Sigma
 Project Management Institute (PMI) Standards for Project,
Program, and Portfolio Management
 American Society for Quality (ASQ) Standards for Quality,
Business Process Improvement, Six Sigma, and Total Quality
Management
 NIST Standards (Baldrige Framework)
 ANSI Standards
 ISO 9000 Series Standards (9001: 2008 and 2015)
 ScrumAlliance Standards for Agile and Scrum
 IIBA Standards for Business Analysis/Requirements
 Others depending on the Industry or Application Area…
9
Standards & Frameworks We Use
www.ruggles2llc.com
 Voice of the Customer
(VOC) Surveys
 Voice of the Workforce
(VOW) Surveys
 Identifying the 8 Wastes
 5S + 1
 PISORO Charting (based
on SIPOC)
 Process Flow
Diagramming
 Value Stream Mapping
 Ishikawa/Fishbone
Diagramming
10
Some of the Tools and Techniques We Use
www.ruggles2llc.com
 Root-Cause Analysis
 The 5 Why’s?
 Facilitated Brainstorming
 SWOT Analysis
 Project Chartering
 Meeting Facilitation
 WBS Creation
 Gantt/Milestone Charting
 Critical Path Analysis
 Many Others…
1. Listen to the Voice of the Customer; identify the “pain-
points”. – Define the opportunities for improvement in
the existing performance area.
2. Gather performance data and measure it. – Identify the
value and wastes in the existing performance area.
3. Analyze the existing performance area data and make
recommendations for improvement. – Identify and
describe the future target performance area.
4. Execute the authorized improvements. – Implement the
changes to create the future target performance area.
5. Monitor those improvements. – Create a “control plan”
to standardize and sustain the gains in the future target
performance area.
www.ruggles2llc.com 11
A Typical 5-Step Approach Ruggles2 LLC Uses
12
Our Current* Ruggles2 LLC Team
www.ruggles2llc.com
* - As of 2/1/2016
www.ruggles2llc.com 13
We service these organizations – in both English- and Spanish – in
North Jersey and the Metro-NYC area -- in both the Private/For-
Profit and Public/Not-For-Profit sectors, and elsewhere including:
Targeted Client Types, Sectors, and Industries
Note: The logos above are the copyrighted and/or trademarked property of the respective organizations.
www.ruggles2llc.com 14
Healthcare/Biopharma/Biotech/Medical Devices
Note: The logos above are the copyrighted and/or trademarked property of the respective organizations.
Targeted Client Types, Sectors, and Industries
(cont.)
We have also serviced these organizations in:
www.ruggles2llc.com 15
Banking/Insurance/Financial Services
Note: The logos above are the copyrighted and/or trademarked property of the respective organizations.
Targeted Client Types, Sectors, and Industries
(cont.)
We have also serviced these organizations in:
www.ruggles2llc.com 16
Telecomm/High Technology
Note: The logos above are the copyrighted and/or trademarked property of the respective organizations.
Targeted Client Types, Sectors, and Industries
(cont.)
We have also serviced these organizations in:
www.ruggles2llc.com 17
Higher Education
Note: The logos above are the copyrighted and/or trademarked property of the respective organizations.
Targeted Client Types, Sectors, and Industries
(cont.)
We have also serviced these organizations in:
18
www.ruggles2llc.com
info@ruggles2llc.com
(201)794-6064 (201)956-7905 (201)315-9737
Now, How Can We Help YOU Improve?
Helping deliver better, faster, and less-costly results by
working smarter, not just harder!

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R^2 LLC General Intro Presentation 20160807

  • 1. Introducing www.ruggles2llc.com info@ruggles2llc.com Helping deliver better, faster, and less-costly results by working smarter, not just harder!
  • 2. www.ruggles2llc.com 2 We are a full-service, management consulting firm (B2B) engaged to help you increase your profits (for- profit) or revenues (not-for-profit/government) by showing you how to work smarter, not just harder. We employ tools and techniques taken from Lean Enterprise, Business Process Improvement, Project Portfolio Management, Program Management, Project Management, the Baldrige Excellence Framework, Total Quality Management, Six Sigma, Business Analysis, and Agile/Scrum to help you produce outcomes that are better, faster, and less costly than ever before. Who We Are
  • 3. To help you overcome your performance struggles!™ www.ruggles2llc.com 3 Our Mission To become recognized as more than just a management consulting firm but as your most trusted strategic business partner and solution provider. Our Vision To demonstrate Transparency, Respect, Understanding, Stability, Transformation, Excellence, and Dedication (T.R.U.S.T.E.D.) in all that we do. Our Core Values We were founded in August, 2011, in order to fulfill…
  • 4. Our clients and colleagues see us as a trustworthy strategic business partner and solution provider based in Metro-NYC who they can count on! We are members of: the Meadowlands Regional, Fair Lawn, and Statewide Hispanic Chambers of Commerce as well as the Gemba Academy. NAICS Codes we support are: #541611, 541614, 561110, and 611430. www.ruggles2llc.com 4 Our Reputation
  • 5. We can help you increase your profits (if you’re in the private sector) or proceeds (if you’re a non-profit or in the public sector) by showing you how to produce better, faster, and less costly results by working smarter, not just harder, and by maximizing customer value as you remove one or more of the eight (8) wastes (T. I. M.W.O.O.D.I.)*. www.ruggles2llc.com 5 Our Value Proposition *- Transportation, Inventory, Motion, Waiting, Overprocessing, Overproducing, Defects, and Intellect
  • 6. 1. Our versatility in the repertoire of continuous performance improvement frameworks, tools, and techniques we’ve mastered to help you meet your needs -- in English or Spanish. 2. Our optimism in helping you look for your “Opportunities For Improvement” -- NOT your “Weaknesses” -- and to help you exploit them to perform better, faster, and cheaper. 3. Our proactive, integrative, and preventive mindset, NOT a reactive, isolated, and corrective one. 4. Our flexibility to provide different types of support: training, consulting, coaching, mentoring, and more. www.ruggles2llc.com 6 What Makes Ruggles2 LLC Unique
  • 7. www.ruggles2llc.com 7 What We Do at Ruggles2 LLC We help you overcome your performance struggles in the following eight (8) Organizational Areas (the “8 P’s”): 1. Purpose 2. People 3. Preparedness 4. Portfolios 5. Products 6. Programs 7. Projects 8. Processes
  • 8.  Consulting (Organizations)  Coaching (Teams)  Mentoring (Individuals)  Facilitating (Discussions)  Public Speaking (Speeches)  Auditing (Standards)  Training (F-2-F or Virtual)  Translating (Documents) www.ruggles2llc.com 8 How We Do It at Ruggles2 LLC We work with our clients by performing the following eight (8) types of services:
  • 9.  Gemba Academy Standards for Lean/Kaizen and Six Sigma  Project Management Institute (PMI) Standards for Project, Program, and Portfolio Management  American Society for Quality (ASQ) Standards for Quality, Business Process Improvement, Six Sigma, and Total Quality Management  NIST Standards (Baldrige Framework)  ANSI Standards  ISO 9000 Series Standards (9001: 2008 and 2015)  ScrumAlliance Standards for Agile and Scrum  IIBA Standards for Business Analysis/Requirements  Others depending on the Industry or Application Area… 9 Standards & Frameworks We Use www.ruggles2llc.com
  • 10.  Voice of the Customer (VOC) Surveys  Voice of the Workforce (VOW) Surveys  Identifying the 8 Wastes  5S + 1  PISORO Charting (based on SIPOC)  Process Flow Diagramming  Value Stream Mapping  Ishikawa/Fishbone Diagramming 10 Some of the Tools and Techniques We Use www.ruggles2llc.com  Root-Cause Analysis  The 5 Why’s?  Facilitated Brainstorming  SWOT Analysis  Project Chartering  Meeting Facilitation  WBS Creation  Gantt/Milestone Charting  Critical Path Analysis  Many Others…
  • 11. 1. Listen to the Voice of the Customer; identify the “pain- points”. – Define the opportunities for improvement in the existing performance area. 2. Gather performance data and measure it. – Identify the value and wastes in the existing performance area. 3. Analyze the existing performance area data and make recommendations for improvement. – Identify and describe the future target performance area. 4. Execute the authorized improvements. – Implement the changes to create the future target performance area. 5. Monitor those improvements. – Create a “control plan” to standardize and sustain the gains in the future target performance area. www.ruggles2llc.com 11 A Typical 5-Step Approach Ruggles2 LLC Uses
  • 12. 12 Our Current* Ruggles2 LLC Team www.ruggles2llc.com * - As of 2/1/2016
  • 13. www.ruggles2llc.com 13 We service these organizations – in both English- and Spanish – in North Jersey and the Metro-NYC area -- in both the Private/For- Profit and Public/Not-For-Profit sectors, and elsewhere including: Targeted Client Types, Sectors, and Industries Note: The logos above are the copyrighted and/or trademarked property of the respective organizations.
  • 14. www.ruggles2llc.com 14 Healthcare/Biopharma/Biotech/Medical Devices Note: The logos above are the copyrighted and/or trademarked property of the respective organizations. Targeted Client Types, Sectors, and Industries (cont.) We have also serviced these organizations in:
  • 15. www.ruggles2llc.com 15 Banking/Insurance/Financial Services Note: The logos above are the copyrighted and/or trademarked property of the respective organizations. Targeted Client Types, Sectors, and Industries (cont.) We have also serviced these organizations in:
  • 16. www.ruggles2llc.com 16 Telecomm/High Technology Note: The logos above are the copyrighted and/or trademarked property of the respective organizations. Targeted Client Types, Sectors, and Industries (cont.) We have also serviced these organizations in:
  • 17. www.ruggles2llc.com 17 Higher Education Note: The logos above are the copyrighted and/or trademarked property of the respective organizations. Targeted Client Types, Sectors, and Industries (cont.) We have also serviced these organizations in:
  • 18. 18 www.ruggles2llc.com info@ruggles2llc.com (201)794-6064 (201)956-7905 (201)315-9737 Now, How Can We Help YOU Improve? Helping deliver better, faster, and less-costly results by working smarter, not just harder!