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1
Business Intelligence
for
Vendor Management
Global IT Solutions
Vendor/Supplier Diversity Managers
Goal is to identify innovative SBEs that can
help their company's bottom line
But SBEs may see you differently…
2Global IT Solutions
SBEs - as a fellow SBE, we know what
you are going through
Even when SBEs understand the Company Structure
and lines of Business…
Identifying when and where SBE participation is allowed
often feels like ‘Battleship’ – hit or miss
Global IT Solutions 3
4
God, grant me the serenity to Accept the things I cannot
change, Courage to change the things I can, and
Wisdom to know the difference.
Wisdom
- The Serenity Prayer
There are 3 issues that you cannot change
about the Vendor Landscape…
Global IT Solutions 4
5
Purchasers and Vendors are often
‘Locked-In’ to the wrong mindset
Did you know?
There are close to 28 million Small Businesses in
American and 22 million are self-employed with
no additional payroll or employees (these are
called non- employers).
Forbes Magazine& Bureau Of Labor
#1
Global IT Solutions
Even with systems that use ‘keyword-searches’, is unlikely that Purchasers will
read thousands of documents to find the ‘right Small - Diverse Business’
Vendors don’t use NAICS/SIC
/Keywords to describe
themselves consistently
Some of our
Products and
Services are not
depicted by
NAICS/SIC Codes
Company Description paragraphs
are currently the only reliable
means to describe our offerings
and uniqueness
6
The Herd
How Businesses appear to Supplier
Diversity/Vendor Managers
#2
Sometimes financial thresholds must be met
to be allowed as a corporate vendor
Risk Management#3
7Global IT Solutions 7
8
Reality Check
Global it Solutions (GITS) is
not a magician
We cannot make these 3 issues
disappear
We can give you the wisdom to
develop a measurable, cost-effective
Solutions Plan
The plan applies to Supplier
Diversity/Vendor Management, SBEs
and individuals
Global IT Solutions 8
9
Solutions
Like any Solution,
you have to
understand how
the pieces of the
puzzle 'fit
together'
Everyone has
ideas - the
question is, what
are you doing
about yours?
Global IT Solutions
10
Solution Plan Steps
Conduct a
Self-Examination
#1-
Global IT Solutions
10
11
Are you a Planner or Wisher?
Planner? Proceed to next step
Global IT Solutions
Global IT Solutions
12
Solution Plan Steps
Develop a
Professional Services
Blueprint of your
Enterprise
#2-
Global IT Solutions
12
13
Professional Services Blueprint
Your Blueprint is comprised of
Taxonomies
Risk Management
Corporate / Data Governance
BI Migration
Global IT Solutions
13
14
Solution Plan Steps
Manage Taxonomies#3-
Global IT Solutions
14
15
Manage Taxonomies
It’s not complicated
Taxonomies – complicated
sounding word for a simple
concept
Taxonomies shows how
Business Terms are related..
Taxon-what?
Sounds
complicated...
Global IT Solutions
Global IT Solutions 15
Global IT Solutions 16
Manage Taxonomies
The Problem:
Some of the SBE
Products and
Services do not
have specific
NAICS/SIC Codes
Global IT Solutions
16
Global IT Solutions 17
Manage Taxonomies
The Solution:
Collaborate with Diverse-SBEs:
Compliment Out-Of-The Box
NAIC/SIC Codes with Custom
Taxonomy Business Terms
Append Custom Taxonomies to
coarse Out-of-the Box NAIC/SIC
codes
….and all this time we’ve just been
using ‘Out Of The Box’ codes
Global IT Solutions
17
Global IT Solutions 18
Manage Taxonomies
Sample Taxonomy
Global IT Solutions
18
19
Solution Plan Steps
Realistic
Risk Management
Analysis
#4-
Global IT Solutions
19
20Global IT Solutions
Realistic Risk Management
Analysis
Collaborate with Diverse-SBEs to:
Identify Problems/'Mini-Projects/Tasks Areas in
which ‘Size Doesn't Matter‘
Understand Costs/Benefits and Problems that
can be solved with their Solutions
Acquire 'Representative Resumes'
Global IT Solutions
20
21Global IT Solutions
Realistic Risk Management
Analysis (cont’d)
Collaborate with Diverse-SBEs to:
Map Diverse-SBE Capabilities
Statements/Resumes to Custom Taxonomies
Monitor Diverse-SBE Performance
Assign Performance Metrics to Diverse-SBE
Performance
Use Results as input to subsequent Risk
Management Analysis
Global IT Solutions
21
22
Solution Plan Steps
Corporate
Governance
Diversity Roadmap
#5-
Global IT Solutions
22
Global IT Solutions 23
Corporate Governance Diversity
Roadmap
Introduce/monitor Diverse-SBEs
Culture/Environment
Hardware/Software that is 508-
Compliant
Appropriate behavior in a Diverse-SBEs
environment (e.g., Do's and Don'ts)
Problem Reporting/Issue Resolution
Policies
Global IT Solutions
23
Global IT Solutions 24
Specify timing and frequency for
engaging diverse groups:
Women
LGBT
Minority
Disabled
VeteransGlobal IT Solutions
Corporate Governance Diversity
Roadmap
24
25
Solution Plan Steps
Data Governance#6-
Global IT Solutions
Global IT Solutions 26
Implement Data Governance
Vendors don’t use
NAICS/SIC /Keywords to
describe themselves
consistently
The Problem:
Global IT Solutions
Global IT Solutions 27
Implement Data Governance
Utilize Stepwise Data Stewardship
Playbooks to
Manage Taxonomies
Provide Taxonomy/Key-Word
Training
Text Analytics/Metrics Management
Develop Web-Based Training on
usage of Taxonomies/Keywords,
Text Analytics
The Solution:
Global IT Solutions
28
Solution Plan Steps
Professional Services
Business Intelligence
#7-
Global IT Solutions
28
Global IT Solutions 29
Are you satisfied with your
Current State?
Coarse Taxonomies
Semi-Related Keywords
Missing Keywords
Cumbersome Spend
Management
Regulations
Capability Statements
Resumes
RFPs
Global IT Solutions
29
Global IT Solutions 30
Company Description
paragraphs are currently
the only reliable means to
describe our offerings
and uniqueness
Even with systems that use ‘keyword-searches’, is unlikely that Purchasers
will read thousands of documents to find the ‘right Small - Diverse Business’
The Problem:
Migrate to
Professional Services BI
Global IT Solutions
30
Global IT Solutions 31
Keyword Searches
Coarse Risk Management
Information stored in documents
is still ‘buried’ – you still can’t
link it to structured data
Taxonomy Searches
Realistic Risk Management
SBE Performance Metrics
Information not buried in
documents
…and we might have thousands of keywords for
what you are calling a ‘Taxonomy’
Gradually migrate to BI
Before executing Plan
After executing Plan
Global IT Solutions
The Solution:
31
Global IT Solutions 32
Benefits of BI Realization
New Search (in English)
Top twenty Candidates;
Category = Regulations;
Subcat = Safety;
Title = Database Design;
Taxonomy = Biomedical
Science
Global IT Solutions
32
33
Diverse
Vendor
Solutions
Thinking
Styles
Skills
Culture
Capabilities
Sexual
Orientation
Company
Size
Race
Gender
Physical
Abilities
Nationality
Solution
Component
You can
‘Make it
happen’
Global IT Solutions

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Business Intelligence for Vendor Diversity Management

  • 2. Vendor/Supplier Diversity Managers Goal is to identify innovative SBEs that can help their company's bottom line But SBEs may see you differently… 2Global IT Solutions
  • 3. SBEs - as a fellow SBE, we know what you are going through Even when SBEs understand the Company Structure and lines of Business… Identifying when and where SBE participation is allowed often feels like ‘Battleship’ – hit or miss Global IT Solutions 3
  • 4. 4 God, grant me the serenity to Accept the things I cannot change, Courage to change the things I can, and Wisdom to know the difference. Wisdom - The Serenity Prayer There are 3 issues that you cannot change about the Vendor Landscape… Global IT Solutions 4
  • 5. 5 Purchasers and Vendors are often ‘Locked-In’ to the wrong mindset Did you know? There are close to 28 million Small Businesses in American and 22 million are self-employed with no additional payroll or employees (these are called non- employers). Forbes Magazine& Bureau Of Labor #1 Global IT Solutions
  • 6. Even with systems that use ‘keyword-searches’, is unlikely that Purchasers will read thousands of documents to find the ‘right Small - Diverse Business’ Vendors don’t use NAICS/SIC /Keywords to describe themselves consistently Some of our Products and Services are not depicted by NAICS/SIC Codes Company Description paragraphs are currently the only reliable means to describe our offerings and uniqueness 6 The Herd How Businesses appear to Supplier Diversity/Vendor Managers #2
  • 7. Sometimes financial thresholds must be met to be allowed as a corporate vendor Risk Management#3 7Global IT Solutions 7
  • 8. 8 Reality Check Global it Solutions (GITS) is not a magician We cannot make these 3 issues disappear We can give you the wisdom to develop a measurable, cost-effective Solutions Plan The plan applies to Supplier Diversity/Vendor Management, SBEs and individuals Global IT Solutions 8
  • 9. 9 Solutions Like any Solution, you have to understand how the pieces of the puzzle 'fit together' Everyone has ideas - the question is, what are you doing about yours? Global IT Solutions
  • 10. 10 Solution Plan Steps Conduct a Self-Examination #1- Global IT Solutions 10
  • 11. 11 Are you a Planner or Wisher? Planner? Proceed to next step Global IT Solutions Global IT Solutions
  • 12. 12 Solution Plan Steps Develop a Professional Services Blueprint of your Enterprise #2- Global IT Solutions 12
  • 13. 13 Professional Services Blueprint Your Blueprint is comprised of Taxonomies Risk Management Corporate / Data Governance BI Migration Global IT Solutions 13
  • 14. 14 Solution Plan Steps Manage Taxonomies#3- Global IT Solutions 14
  • 15. 15 Manage Taxonomies It’s not complicated Taxonomies – complicated sounding word for a simple concept Taxonomies shows how Business Terms are related.. Taxon-what? Sounds complicated... Global IT Solutions Global IT Solutions 15
  • 16. Global IT Solutions 16 Manage Taxonomies The Problem: Some of the SBE Products and Services do not have specific NAICS/SIC Codes Global IT Solutions 16
  • 17. Global IT Solutions 17 Manage Taxonomies The Solution: Collaborate with Diverse-SBEs: Compliment Out-Of-The Box NAIC/SIC Codes with Custom Taxonomy Business Terms Append Custom Taxonomies to coarse Out-of-the Box NAIC/SIC codes ….and all this time we’ve just been using ‘Out Of The Box’ codes Global IT Solutions 17
  • 18. Global IT Solutions 18 Manage Taxonomies Sample Taxonomy Global IT Solutions 18
  • 19. 19 Solution Plan Steps Realistic Risk Management Analysis #4- Global IT Solutions 19
  • 20. 20Global IT Solutions Realistic Risk Management Analysis Collaborate with Diverse-SBEs to: Identify Problems/'Mini-Projects/Tasks Areas in which ‘Size Doesn't Matter‘ Understand Costs/Benefits and Problems that can be solved with their Solutions Acquire 'Representative Resumes' Global IT Solutions 20
  • 21. 21Global IT Solutions Realistic Risk Management Analysis (cont’d) Collaborate with Diverse-SBEs to: Map Diverse-SBE Capabilities Statements/Resumes to Custom Taxonomies Monitor Diverse-SBE Performance Assign Performance Metrics to Diverse-SBE Performance Use Results as input to subsequent Risk Management Analysis Global IT Solutions 21
  • 22. 22 Solution Plan Steps Corporate Governance Diversity Roadmap #5- Global IT Solutions 22
  • 23. Global IT Solutions 23 Corporate Governance Diversity Roadmap Introduce/monitor Diverse-SBEs Culture/Environment Hardware/Software that is 508- Compliant Appropriate behavior in a Diverse-SBEs environment (e.g., Do's and Don'ts) Problem Reporting/Issue Resolution Policies Global IT Solutions 23
  • 24. Global IT Solutions 24 Specify timing and frequency for engaging diverse groups: Women LGBT Minority Disabled VeteransGlobal IT Solutions Corporate Governance Diversity Roadmap 24
  • 25. 25 Solution Plan Steps Data Governance#6- Global IT Solutions
  • 26. Global IT Solutions 26 Implement Data Governance Vendors don’t use NAICS/SIC /Keywords to describe themselves consistently The Problem: Global IT Solutions
  • 27. Global IT Solutions 27 Implement Data Governance Utilize Stepwise Data Stewardship Playbooks to Manage Taxonomies Provide Taxonomy/Key-Word Training Text Analytics/Metrics Management Develop Web-Based Training on usage of Taxonomies/Keywords, Text Analytics The Solution: Global IT Solutions
  • 28. 28 Solution Plan Steps Professional Services Business Intelligence #7- Global IT Solutions 28
  • 29. Global IT Solutions 29 Are you satisfied with your Current State? Coarse Taxonomies Semi-Related Keywords Missing Keywords Cumbersome Spend Management Regulations Capability Statements Resumes RFPs Global IT Solutions 29
  • 30. Global IT Solutions 30 Company Description paragraphs are currently the only reliable means to describe our offerings and uniqueness Even with systems that use ‘keyword-searches’, is unlikely that Purchasers will read thousands of documents to find the ‘right Small - Diverse Business’ The Problem: Migrate to Professional Services BI Global IT Solutions 30
  • 31. Global IT Solutions 31 Keyword Searches Coarse Risk Management Information stored in documents is still ‘buried’ – you still can’t link it to structured data Taxonomy Searches Realistic Risk Management SBE Performance Metrics Information not buried in documents …and we might have thousands of keywords for what you are calling a ‘Taxonomy’ Gradually migrate to BI Before executing Plan After executing Plan Global IT Solutions The Solution: 31
  • 32. Global IT Solutions 32 Benefits of BI Realization New Search (in English) Top twenty Candidates; Category = Regulations; Subcat = Safety; Title = Database Design; Taxonomy = Biomedical Science Global IT Solutions 32