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ADVANCED NEGOTIATING
FINDING THE WIN-WIN
2Slide /
GROUND
RULES
Attendees are in listen-only mode 
This webinar is being recorded for
future on-demand playback 
Your participation represents
acknowledgement that we are
recording

Tweet questions & comments to
@WelchLLP 
PD credits will only be awarded to
those who watch the webinar live 
PETER HIDDEMA
COMMON OUTLOOK CONSULTING Inc.
phiddema@CommonOutlook.com
MICHEAL BURCH,FCPA,FCA
WELCH LLP
mburch@welchllp.com
INTRODUCING YOUR
WEBINAR PANELISTS
Slide / 3
4Slide /
ORIGINS OF
THEORY &
FIELDS OF
PRACTICE
BUDGETS INTERNAL FINANCIAL
STATEMENTS
EXTERNAL FINANCIAL
STATEMENTS
• AUDIT
• REVIEW
• COMPILATION
HARVARD NEGOTIATION PROJECT
PRIVATE SECTOR PUBLIC SECTOR
5Slide /
SUBSTANCE /
RELATIONSHIP
TENSION
Substance Relationship
Our Goal
6Slide /
FOCUS
OF OUR
EFFORTS
WHAT WE
CONTROL:
HOW WE BEHAVE
HOW WE ALLOW OTHERS
TO PERSUADE US
WHAT WE
INFLUENCE:
THE BEHAVIOUR OF OTHERS
THE PROCESS
OUR RELATIONSHIP
THE RESULTS
7Slide /
LEARNING
PATHWAYS
ACTIONS
RESULTS
MINDSET
ASSUMPTIONS, BELIEFS,
THINKING & FEELING
8Slide /
TWO
MODELS FOR
THE
NEGOTIATOR
Low Value
Outcome RESULTS High Value
Outcome
Be Aggressive
Push Hard
Use Force
ACTIONS
Hard on Problem,
Respectful of People
Look for Joint Gains
Competitive
Claim Value STRATEGY
Collaborative
Create Value, and
Claim Fairly
Beat Them GOAL Maximize Total
Benefits Available
Pie is Fixed
This is a Battle ASSUMPTIONS
Pie can be Expanded
This is a Puzzle to
Solve Together
9Slide /
NEGOTIATE
THE
SUBSTANCE
AND THE
PROCESS
Process
(The ‘How’)
SUBSTANCE
(The ‘What’)
10Slide /
FOCUS ON
INTERESTS
NOT
POSITIONS
POSITION
YOUR STATED REQUEST
OR DEMAND
ONE WAY TO MEET
YOUR INTERESTS
INTERESTS
YOUR KEY GOALS, NEEDS,
WANTS, CONCERNS, FEARS,
HOPES, MOTIVATION
HIDDEN BENEATH
THE POSITION
11Slide /
POSITIONS
VS.
INTERESTS
BUDGETS INTERNAL FINANCIAL
STATEMENTS
EXTERNAL FINANCIAL
STATEMENTS
• AUDIT
• REVIEW
• COMPILATION
POSITIONS INTERESTS¹
12Slide /
CATEGORIES
OF
INTERESTS
COMMON
DIFFERING (BUT NOT IN CONFLICT)
CONFLICTING
Slide / 12
13Slide /
HOW TO
START A
DIFFICULT
CONVERSATION
DELIVERING
BAD NEWS
1. INTRODUCE THE SUBJECT BRIEFLY (if necessary)
2. GET THE BAD NEWS OUT EARLY
3. LET THEM HAVE THEIR REACTION
• Don’t try to control it, downplay it, qualify it, etc.
• “Hang out” with your discomfort
4. LISTEN, ASK QUESTIONS, ACKNOWLEDGE impact of the news
5. Maybe begin problem-solving (might be too soon)
6. Identify next steps & close the meeting
14Slide /
WHEN &
HOW TO
WALK
AWAY
IF YOU CHOOSE TO WALK, LEAVE THE DOOR OPEN FOR THE FUTURE
Questions?Thank you for listening
RESOURCES
www.CommonOutlook.com
Articles
Newsletter
PETER HIDDEMA
COMMON OUTLOOK CONSULTING Inc.
phiddema@CommonOutlook.com
MICHEAL BURCH, FCPA, FCA
WELCH LLP
mburch@welchllp.com
YOUR
WEBINAR
PANELISTS

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Advanced Negotiating: Finding the Win-Win