This is a Labor Characteristics Report for Webster City, IA that shows we have more than 19,000 workers in our laborshed with transferable skills and experience relating in Call Centers. 7.4% of those are unemployed and 100% would accept employment.

1. Labor Characteristics
Call Centers
Webster City, Iowa Laborshed
Concentration of those with transferable Estimated Potential Available Labor
experience/skills by place of residence Per Occupational Category:
KOSSUTH HANCOCK CERRO GORDO FLOYD
Business Operations:
10 Mile Interval Between Rings
£ Legend Managers - 1,668
¤69
£
¤
65
Supervisors - 1,669
HUMBOLDT
_
^ Webster City
Business Operations Specialists - 1,041
POCAHONTAS
Humboldt Clarion
Claims Adjusters - 216
WRIGHT FRANKLIN
Interstates
BUTLER
£
¤169
Eagle Grove 4-Lane Highways Clerks - 1,905
Customer Service Reps - 846
US Highways
Human Resources Specialists - 212
State Highways Logisticians - 218
Fort Dodge Webster City Alden Iowa Falls Iowa County
Management Analysts - 412
£ _
^ §
¦
¨
35
Office & Administrative Support
WEBSTER ¤
20
Workers, All Other - 851
CALHOUN
Otho
Lehigh
HAMILTON HARDIN GRUNDY Secretaries - 3,770
Training & Development
Jewell Specialists - 220
Stratford Computer Occupations:
Computer Operators - 210
Story City
Computer Programmers - 410
Computer Software Engineers - 414
Area Shown
Boone Laborshed Concentration Computer Specialists, All Other - 219
Computer Support Specialists - 628
CARROLL
GREENE
£
¤30 BOONE STORY
Ames
by Place of Residence (per ZIP Code)
MARSHALL
Computer Systems Analysts - 214
Ames Low
Moderate
Database Administrators - 217
Network & Computer Systems
High Administrators - 215
£
¤
GUTHRIE DALLAS POLK JASPER
330
Sales:
Workers who have transferable experience/skills in the Laborshed area are currently commuting an Supervisors - 1,257
average of 8 miles one way for work. Those who are willing to change/accept employment are Salespersons - 844
willing to commute an average of 22 miles one way for the right employment opportunity. Sales Agents - 841
Sales Reps - 416
Employment Status: Current Benefits: Sales & Related Workers, All
74.5% Employed  Health/medical insurance - 91.2% Other - 845
 27.7% of the employed are willing to change  Pension/retirement/401K - 54.4% An estimated total of 19,758 people
employment  Dental coverage - 44.1% in the Laborshed area
7.4% Unemployed  Paid vacation - 41.2%
 100% of the unemployed are willing to  Paid sick leave - 25.0%
accept employment  Vision coverage - 20.6%
11.7% Voluntarily Not Employed, Not Retired  Life insurance - 17.6%
6.4% Retired  Paid holidays - 13.2%
Education Levels:  Disability insurance - 7.4%
 87.2% Education beyond high school Desired Benefits:
 4.3% Vocational training (by percent of interest)
 5.3% Trade certified  Health/medical insurance - 77.3%
 13.8% Associate degree  Pension/retirement/401K - 50.0%
 29.8% Undergraduate degree  Paid holidays - 27.3%
 9.6% Postgraduate/professional degree  Paid vacation - 27.3%
 Dental coverage - 18.2% Underemployment:
Flexibility in the Workplace:  Life insurance - 13.6% Total Underemployment - 7.4%
(by percent of interest)
 Vision coverage - 13.6%  Low hours - 1.1%
 Cross-training - 84.6%  Flextime - 9.1%  Mismatch of skills - 4.3%
 Job teams - 76.9%  Paid sick leave - 9.1%  Low income - 3.2%
 Job sharing - 65.4%
IWD only counts individuals once when
 Varied shifts (2nd, 3rd, & split) - 26.9% Top Advertising Media:
estimating Total Underemployment.
 Seasonal work - 53.8% (for those seeking employment opportunities)
 Temporary work - 50.0%  Internet
Webster City Economic Development
 www.monster.com
Other Facts:  www.careerbuilder.com P,O, Box 217
 50.0% paid an hourly wage  Local/Regional Newspapers Webster City, IA 50595
 80.9% are/were employed full-time  The Des Moines Register Phone: 515-832-9151
 10.6% are/were employed part-time  The Messenger - Fort Dodge Email: info@buildwebstercity.com
 14.3% hold two or more jobs  IowaWORKS Centers www.buildwebstercity.com
 Currently working an average of  Networking through friends, family &
Information was compiled by Iowa Workforce
41 hrs/week acquaintances Development using 2010 data.

2. O od
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Administrative Services Managers 11-3011 $ 35.93 $ 22.02 $ 42.88 $ 35.69
Advertising Sales Agents 41-3011 $ 17.39 $ 10.21 $ 20.97 $ 15.73
Bookkeeping, Accounting, and Auditing Clerks 43-3031 $ 15.06 $ 10.28 $ 17.45 $ 14.01
Business Operations Specialists, All Other 13-1199 $ 24.73 $ 12.60 $ 30.79 $ 23.01
Claims Adjusters, Examiners, and Investigators 13-1031 $ 25.39 $ 17.47 $ 29.34 $ 22.28
Computer Occupations, All Other 15-1199 $ 26.49 $ 13.72 $ 32.87 $ 28.73
Computer Operators 43-9011 $ 17.46 $ 12.14 $ 20.13 $ 17.51
Computer Programmers 15-1131 $ 27.65 $ 15.46 $ 33.75 $ 27.10
Computer Software Engineers, Applications 15-1132 $ 29.64 $ 18.84 $ 35.05 $ 26.57
Computer Software Engineers, Systems Software 15-1133 $ 22.38 $ 13.15 $ 26.99 $ 13.89
Computer Support Specialists 15-1151 $ 23.52 $ 17.18 $ 26.68 $ 23.05
Customer Service Representatives 43-4051 $ 12.34 $ 8.15 $ 14.44 $ 10.64
Data Entry Keyers 43-9021 $ 13.68 $ 9.81 $ 15.62 $ 12.10
Database Administrators 15-1141 $ 35.43 $ 22.94 $ 41.66 $ 44.32
Executive Secretaries and Administrative Assistants 43-6011 $ 19.45 $ 13.42 $ 22.47 $ 18.81
File Clerks 43-4071 $ 8.97 $ 7.90 $ 9.50 $ 8.52
First-Line Supervisors/Managers of Non-Retail Sales Workers 41-1012 $ 30.10 $ 18.44 $ 35.94 $ 28.29
First-Line Supervisors/Managers of Office and Administrative Support Workers 43-1011 $ 23.29 $ 14.26 $ 27.79 $ 21.49
First-Line Supervisors/Managers of Retail Sales Workers 41-1011 $ 19.06 $ 10.56 $ 23.30 $ 15.75
Human Resources Assistants, Except Payroll and Timekeeping 43-4161 $ 20.14 $ 14.37 $ 23.02 $ 19.67
Human resources, labor relations, and training specialists, all other 13-1078 $ 23.99 $ 16.56 $ 27.70 $ 22.51
Insurance Sales Agents 41-3021 $ 20.08 $ 13.40 $ 23.42 $ 17.33
Interviewers, Except Eligibility and Loan 43-4111 $ 12.84 $ 11.08 $ 13.72 $ 12.82
Loan Interviewers and Clerks 43-4131 $ 13.07 $ 9.53 $ 14.84 $ 13.36
Logisticians 13-1081 $ 29.91 $ 21.56 $ 34.09 $ 29.84
Management Analysts 13-1111 $ 39.01 $ 25.29 $ 45.87 $ 35.16
Market Research Analysts 13-1161 $ 23.97 $ 13.44 $ 29.24 $ 19.76
Marketing Managers 11-2021 $ 46.52 $ 22.04 $ 58.76 $ 38.72
Network and Computer Systems Administrators 15-1142 $ 29.06 $ 20.02 $ 33.59 $ 30.17
New Accounts Clerks 43-4141 $ 15.38 $ 13.22 $ 16.48 $ 14.40
Office and Administrative Support Workers, All Other 43-9199 $ 12.68 $ 11.04 $ 13.51 $ 11.81
Office Clerks, General 43-9061 $ 13.74 $ 9.47 $ 15.87 $ 13.00
Parts Salespersons 41-2022 $ 18.92 $ 13.85 $ 21.46 $ 18.69
Receptionists and Information Clerks 43-4171 $ 12.04 $ 9.67 $ 13.23 $ 11.76
Retail Salespersons 41-2031 $ 11.63 $ 8.16 $ 13.36 $ 9.56
Sales and Related Workers, All Other 41-9099 $ 26.19 $ 12.44 $ 33.06 $ 24.93
Sales Managers 11-2022 $ 36.92 $ 24.08 $ 43.34 $ 35.51
Sales Representatives, Wholesale and Manufacturing, Except Technical and
41-4012 $ 29.38 $ 14.66 $ 36.75 $ 23.84
Scientific Products
Secretaries, Except Legal, Medical, and Executive 43-6014 $ 14.83 $ 9.50 $ 17.51 $ 13.80
Telemarketers 41-9041 $ 9.42 $ 7.97 $ 10.15 $ 8.60
Training and Development Specialists 13-1151 $ 26.63 $ 20.56 $ 29.67 $ 25.56
Word Processors and Typists 43-9022 $ 16.66 $ 13.24 $ 18.37 $ 17.24
The 2011 Iowa Wage data for the Webster City Laborshed was produced by the Labor Force & Occupational Analysis Bureau to provide communities
local information on wages by occupation. This publication was developed specifically for the Webster City Laborshed area. The source of the wage
and employment data is based on the May 2010 OES estimates. Additional occupational wage and employment data can be found at
http://iwin.iwd.state.ia.us/iowa/OlmisZine.