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The CEO
Reputation Premium:
Gaining Advantage in the
Engagement Era
3
CEO reputation evolution
1900s 1950s 1980s Late 1990s Early 2000s TODAYLate 2000s
Organization
Man
Celebrity
CEO
Dot.com
CEO
Smart
Creatives
Industrialist
CEO
Recession
CEO
Engaged and
Humble CEO
4
what we learned
4
5
#1 CEO reputation matters
% of company’s
reputation
attributed to
CEO’s
reputation
45%
% of company’s
market value
attributed to
CEO’s
reputation
44%
% expect CEO
reputation to
matter more in
next few years50%
% say CEO
reputation
retains
employees
70%
% say that CEO
reputation
attracts new
employees77%
6
#2 public engagement
is the new CEO mandate
Nothing works as well as that personal presence,
despite the personal toll that can take.
“ ”— MICHAEL USEEM
DIRECTOR OF THE CENTER FOR LEADERSHIP AND CHANGE MANAGEMENT
AT THE UNIVERSITY OF PENNSYLVANIA’S WHARTON SCHOOL
81%
81% report it is
important for CEOs to
have a visible public
profile for a company
to be highly regarded
7
Global English Language Top Tier Outlets Aggregated by Factiva
0
10
20
30
40
50
60
70
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
#articles
Media coverage of CEO humility
#3 humble CEOs are being noticed
8
#4 CEOs need multiple external platforms
External
engagement
activities that are
important for
CEOs to do
9
#5 CEO sociability comes
with reputational rewards
Category 1
Highly
Regarded CEOs
Poorly Regarded
CEOs
24%
7%
CEO Participates in Social Media
10
#6 reputation is gender-blind
Executives with male CEOs Executives with female CEOs
Company reputation
very strong
38%
36%
CEO reputation
very strong
35%
33%
% of company
market value
attributed to CEO
reputation
43%
47%
11
the CEO’s 12-step guide to reputation
and engagement
12
THANK YOU!
CAROL BALLOCK
Executive Vice President,
Executive Equity & Engagement Lead
Weber Shandwick
cballock@webershandwick.com
LESLIE GAINES-ROSS
Chief Reputation Strategist
Weber Shandwick
lgaines-ross@webershandwick.com
For more information about The CEO
Reputation Premium: Gaining
Advantage in the Engagement Era,
please contact:
For more information about Weber
Shandwick’s Executive Equity&
Engagement offering, please contact:
#ceoreputation

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The CEO Reputation Premium: Gaining Advantage in the Engagement Era

  • 1. 1
  • 2. 2 The CEO Reputation Premium: Gaining Advantage in the Engagement Era
  • 3. 3 CEO reputation evolution 1900s 1950s 1980s Late 1990s Early 2000s TODAYLate 2000s Organization Man Celebrity CEO Dot.com CEO Smart Creatives Industrialist CEO Recession CEO Engaged and Humble CEO
  • 5. 5 #1 CEO reputation matters % of company’s reputation attributed to CEO’s reputation 45% % of company’s market value attributed to CEO’s reputation 44% % expect CEO reputation to matter more in next few years50% % say CEO reputation retains employees 70% % say that CEO reputation attracts new employees77%
  • 6. 6 #2 public engagement is the new CEO mandate Nothing works as well as that personal presence, despite the personal toll that can take. “ ”— MICHAEL USEEM DIRECTOR OF THE CENTER FOR LEADERSHIP AND CHANGE MANAGEMENT AT THE UNIVERSITY OF PENNSYLVANIA’S WHARTON SCHOOL 81% 81% report it is important for CEOs to have a visible public profile for a company to be highly regarded
  • 7. 7 Global English Language Top Tier Outlets Aggregated by Factiva 0 10 20 30 40 50 60 70 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 #articles Media coverage of CEO humility #3 humble CEOs are being noticed
  • 8. 8 #4 CEOs need multiple external platforms External engagement activities that are important for CEOs to do
  • 9. 9 #5 CEO sociability comes with reputational rewards Category 1 Highly Regarded CEOs Poorly Regarded CEOs 24% 7% CEO Participates in Social Media
  • 10. 10 #6 reputation is gender-blind Executives with male CEOs Executives with female CEOs Company reputation very strong 38% 36% CEO reputation very strong 35% 33% % of company market value attributed to CEO reputation 43% 47%
  • 11. 11 the CEO’s 12-step guide to reputation and engagement
  • 12. 12 THANK YOU! CAROL BALLOCK Executive Vice President, Executive Equity & Engagement Lead Weber Shandwick cballock@webershandwick.com LESLIE GAINES-ROSS Chief Reputation Strategist Weber Shandwick lgaines-ross@webershandwick.com For more information about The CEO Reputation Premium: Gaining Advantage in the Engagement Era, please contact: For more information about Weber Shandwick’s Executive Equity& Engagement offering, please contact: #ceoreputation