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Volunteer Recruitment and
Retention
Getting and Keeping Volunteers
Pam Newitt
Volunteer Coordinator
The Watershed Center for
Environmental Advocacy, Science
and Education
Where to Look
Your membership
Colleges and universities
Religious organizations
Scouts
Posters at:
Libraries
Preschools
Advertise in weekly bulletins
Corporate groups
Volunteermatch.com or equivalent
Once you find them!
Greet them with a smile and give them your
attention
Expect them.
Keep them busy.
Thank them, thank them, thank them
Provide good training.
Match the right volunteer with the right job
Right volunteer for the job
Make sure they have the tools
they need to succeed.
Know their strengths
Even if they don’t
In a Harvard University study,
McClelland and Atkinson put people into
three general motivational types.
Knowing which group your
volunteers fall under is:
Achievers
Like accomplishments and results
Sets goals and likes to solve problems
Are well organized
Hates to have their time wasted
Set clear goals that are attainable within
their time constraints.
Allow the to work out a problem, decide
a method and strategy.
Provide feedback and offer them
independence and a challenge
Affiliators
“People” people
Sensitive, nurturing, caring.
May easily get their feeling hurt
May need more handholding.
Are great followers.
Work very well in group settings
Power People
Personal Power People
Exerts personal power often
for their own agenda.
Use power “on” people.
See power as finite.
Social Power People
Enablers, want to impact and
influence others in a win-win way.
Use power “for” people
See power as infinite
Both want projects where they can influence the
long term outcome and get high visibility and
recognition.
Look mostly at content. Ice-breaking games etc. felt
as a waste of time.
Last Slide
Insert Sunset here!
Actually a sunrise,
but who’s counting!

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Volunteer Recruitment and Retention

  • 1. Volunteer Recruitment and Retention Getting and Keeping Volunteers Pam Newitt Volunteer Coordinator The Watershed Center for Environmental Advocacy, Science and Education
  • 2. Where to Look Your membership Colleges and universities Religious organizations Scouts Posters at: Libraries Preschools Advertise in weekly bulletins Corporate groups Volunteermatch.com or equivalent
  • 3. Once you find them! Greet them with a smile and give them your attention Expect them. Keep them busy. Thank them, thank them, thank them Provide good training. Match the right volunteer with the right job
  • 4. Right volunteer for the job Make sure they have the tools they need to succeed.
  • 5. Know their strengths Even if they don’t In a Harvard University study, McClelland and Atkinson put people into three general motivational types. Knowing which group your volunteers fall under is:
  • 6. Achievers Like accomplishments and results Sets goals and likes to solve problems Are well organized Hates to have their time wasted Set clear goals that are attainable within their time constraints. Allow the to work out a problem, decide a method and strategy. Provide feedback and offer them independence and a challenge
  • 7. Affiliators “People” people Sensitive, nurturing, caring. May easily get their feeling hurt May need more handholding. Are great followers. Work very well in group settings
  • 8. Power People Personal Power People Exerts personal power often for their own agenda. Use power “on” people. See power as finite. Social Power People Enablers, want to impact and influence others in a win-win way. Use power “for” people See power as infinite Both want projects where they can influence the long term outcome and get high visibility and recognition. Look mostly at content. Ice-breaking games etc. felt as a waste of time.
  • 9. Last Slide Insert Sunset here! Actually a sunrise, but who’s counting!