2. Key Facts About RKL eSolutions, LLC
Competency
• Small and Medium-
Sized Distributors and
Manufacturers
• IT Infrastructure and
Support
• Certified Sage Reseller
and Sage Endorsed
Solution Partner
Customers
• Support more than 530
Sage ERP customers
• Clients in 40 states with
offices in Lancaster,
Boston, Sacramento,
San Franciso,Tampa,
Phoenix, Cleveland
• Among Highest
Customer Satisfaction
scores of all Sage NA
Partners
Company
• In Business since 2002
• National presence with
consultants across the US
• Subsidiary of RKL, a large
regional CPA & member of
global McGladrey Network
• 64 employees of RKL
eSolutions and growing
3. Key Facts About Sage
Market
• Global company
with 13,380
employees
• Over 6 million
customers
worldwide
• One of the market
leaders in the U.K.,
North America,
Europe, South
Africa, Asia, and
Brazil
Customers
• Provide advice to
customers through
1.9M support
contracts
• Manage around
38,000 customer calls
each day
• Work with 26,500
reseller partners and
40,000* accountants
worldwide
Finances
• Revenue of $2B USD
for FY2013
• Market Cap of
approximately $6B
• Publicly held and
traded on the FTSE
100
• More than 40
acquisitions since
1991
4. Implementation Methodology
1. Implementation Preparation
2. Key User Training/System Setup
3. Conference Room Pilot(s)
4. Production Dry Run
5. Cut-Over
6. Optimization
Project Phases
