1. Shared Services
The Power of Partners
Phase 1
Reservation
Phase 5
Payment of
Services
Call Center
888-875-7586
Type in ID
Nr x x x
Agent
welcomes
traveler
Issues
E-Ticket
Phase 3
Begin Travel
Phase 4
Expense
Reporting
ID nr. displays
traveler profile
Phase 2
Confirmation
for Payment
TRAVEL PROCESS
CWT sends Electronic
Itinerary
CWT sends Electronic
invoice
CWT Charges Visa Card
Traveler fills out the
Expense report
Siemens pays US Bank
traveler expenses
Siemens pays CWT
transaction fee
Traveler on Trip
Traveler collects
boarding pass