1. 1
ViktoriyaAnthony
4051AtlanticAvenue,Brooklyn NY11224,Cellular 480-861-6666 ViktoriyaAnthony@yahoo.com
Objective: Toobtaina challengingposition thatwillutilizemy strong leadershipskills asan administrationoperative
chiefandextensive experienceinsalesandcustomerservice.
Education: CollegeMajorElectronics 1990-1993
National University of UkraineShevchenko – Psychology, Philology, RussianTeacher 1993-1998
Arizona Real-StateSchool - 2014
BeauticianSchool diploma KievUkraine- 1994
Skill: Russian,Ukrainian (nativespeaker).English (proficient), Italian.
● ExcellentCustomerService.
● ProficientwithMicrosoftOffice,Word Programs(Excel,Word, Publisher,Access,PowerPoint,Outlook),PC
andMac Proficient,GoogleDriveandApps, Blackberry, iPad, iPhone;adeptwith socialmediaande-
commercewebsitessuchasFaceBook,Twitter,Linkedin,eBayand Amazon.
● Scheduling,material coordination,travel arrangementsandbookings
● Handledmultitaskingandvarietyof newprojectswiththe employer’sreputationinmind.
● Administrative tasks. Dataentry for orderdesk.
● Developmarketingplansandstrategies for sales force..
● Prompt,diligentanda team player withleadershipabilitiesincluded.
● Handledprojectsofsmallevents and activity planning.Responsible.
Experience: 2015– 2016 NY QUALITYLABORATORY
 Customer RelationsSpecialist–salesmanager: extensive research,conveys the customersin
Laboratoryservices, developmentofnew accounts,reachingoutthecustomervia emailscomposition and
heavy callswith specific calendarschedule,greatphonecommunicationskills.Meetingsandpresentations
with newpotentialcustomers.Managementofnew accounts.
 EngagedinconstantinteractionwithCEO,Proven abilityto establishand manageworkingrelationships.
 Heavy telephonescreening;managedbusinessrelationshipsanddailycommunicationwiththehighest-level
doctors,executivesand clients.
 Managedextensiveandcomplexscheduleandcalendar.

2. 2
ViktoriyaAnthony@yahoo.com
2014 AZ WELLS FARGO BANK
 Specialoffer department,Lineof Credit.ColdCalls. Heavy telephonescreening.
2013-2014 AZ A D T - DefenderDirectSecurityCompany
 Intensive Sales. LeadsDevelopment,CustomerService.
2009-2013AZ AtlanticCigars –CigarWarehouse
 Assistantexecutive manager.
 Expertly and efficiently serve as gatekeeper to the office of the CEO.
 Scheduled and staffed over 200 meetings with current and prospective Limited Partners.
 Maintained excellent business/working relationships and communication with CEOs portfolio
companies, Limited Partners, vendors, friends of the firm, and firm-wide – from the mail room to the
Board
 Planned, coordinated and hosted Meeting of Limited Partners.
 Worked in collaboration with the CEO. Negotiated contracts. Attend to the trade shows
 Directed staff, and drafted personal recommendation letters on behalf of the CEO.
 Arranged private board of director’s dinners. Ensured proper hotel and ground transportation from
“wheels down” to “wheels up.”
 Planned and executed all domestic and international travel arrangements.
 Heavy telephone screening, extensive relationship management and communication with LPs and
high-level executives.
 Responsible for printing and mailing individually customized, quarterly performance letters
 Responded to investor matters directly or redirected to appropriate person.
 Maintained extensive, complex, and ever-changing calendar for the CEO, coordinating attendance.
 Wrote congratulatory notes, condolence letters, sent gifts and flowers (when appropriate) on behalf
of the CEO, prepared detailed expense reports.

3. 3
ViktoriyaAnthony@yahoo.com
2004-2009AZ BlindsOrShutters.com - Directorofsalesand marketing
● Sales experience andknowledge ofall aspectsof smallbusinessownershipandmanagement.
● Sales increase35 –60 %; Communicative,team player, handledmultitasking.
● LeadsDevelopmentfor WindowTreatmentCompany. * Doorto door sales.
● Translating or explaining what product information means and how it can be used.
● Identifying the educational needs ofothers, developing formal educational or training
programs, and teaching or instructing others aboutthe product.
● Assessing the value, importance, or quality ofthings, evaluate advertising promotions
● Performing for people or dealing directly with the public. This includes serving customers in
homes, restaurants and stores, and receiving clients or guests.
● demonstrate goods or services,customer service, answer customer or public inquiries
● confer with customer to review terms of creditor paymentplan
● Identifying the underlying principles, reasons, or facts ofinformation by breaking down
information or data into separate parts, instruct customers in productinstallation, use, repair
● Analyze sales activities or trends, providing guidance and expertadvice to customers
● Performing day-to-day administrative tasks such as maintaining information files and
processing paperwork.
● maintain records, reports, or files, prepare reports, write business project or bid proposals
● Estimating sizes, distances,and quantities; or determining time, costs, resources, or
materials needed to perform a work activity.
● Estimate delivery dates,arrange delivery schedules, andmanage installations.